Top Remote Entry Level Customer Success Jobs
The Customer Success Manager at Eversight will manage customer relationships with CPG and retail clients, overseeing onboarding and driving engagement with Eversight's SaaS solution for pricing and promotions. This role involves establishing customer partnerships, advising on process integration, and supporting customers to unlock product potential while maintaining workflow momentum.
The Customer Success Operations Analyst will support operational aspects of the Customer Success team, focusing on data analysis, reporting, system administration, and process improvement. Responsibilities include creating reports, standardizing business reporting, and maintaining Customer Success tools for data integrity and performance.
As a Customer Success Manager, you will manage a portfolio of clients, ensuring they derive maximum value from LogicManager's risk management software. Responsibilities include conducting product demos, managing onboarding processes, developing retention strategies, and advocating for customer needs. You'll also identify expansion opportunities and work collaboratively with other teams to enhance customer experience and mitigate churn.
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The Retention Specialist is responsible for saving and retaining customers wishing to disconnect or downgrade their services. This role involves utilizing sales skills to meet retention targets, educating customers on product benefits, and addressing inquiries through billing systems. The position requires strong communication skills and an ability to thrive in a fast-paced environment.
As a Client Experience Associate, you will communicate with clients to understand their situations regarding disability benefits and insurance compensation. You will guide them through the process, utilizing internal platforms like Salesforce and Front. The role involves navigating sensitive conversations to provide support and advice, with a focus on helping clients in crisis.
As a Product Support Engineer at Osano, you'll provide technical support for the product suite, manage ticket queues, collaborate with internal teams to resolve customer issues, and advocate for customer needs while ensuring a positive experience.
As an Intermediate IT Helpdesk Analyst at GitLab, you will provide exceptional end-user support, troubleshoot hardware and software issues, and assist with onboarding and offboarding processes. You will manage accounts, build knowledge bases, and provide training, ensuring smooth operations within a security-focused environment.
The Client Support Analyst will manage client communications, ensuring timely responses to inquiries and requests. They will oversee onboarding processes for new clients, coordinate with stakeholders, and develop scalable processes. Additionally, this role involves monitoring client support requests and facilitating effective client interactions to enhance satisfaction.
The Implementation Specialist for CAD is responsible for onboarding clients by managing the implementation process, coordinating customer requirements, overseeing project tasks, and ensuring client satisfaction throughout the setup of the CAD application.
The Service Drive Consultant will build client relationships, conducting onsite audits and trainings to enhance compliance and profitability for automotive businesses. Responsibilities include learning KPA processes, using technology for audits, and assisting with compliance documentation.
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