Top Remote Senior Level Customer Success Jobs in Birmingham, AL

The Customer Success Specialist is responsible for enhancing customer value from Elite's solutions through proactive engagement, education, and relationship management. Key responsibilities include driving product adoption, managing customer relationships, ensuring retention, delivering training sessions, and collaborating with internal teams to optimize service delivery and growth opportunities.

As a Senior Support Representative at Healthie, you will provide exceptional product support via email, troubleshoot bugs, document feature requests, analyze customer data, and assist customers in using the product effectively, all while collaborating with the team to enhance customer satisfaction.

As a Customer Success Manager at QuartzBio, the primary responsibilities include customer onboarding, change management, relationship management, and advocating for the customer. You will monitor customer engagement using data, oversee account growth through upselling and cross-selling, resolve customer issues, and gather feedback to enhance product development.