Top Remote Senior Level Customer Success Jobs in Birmingham, AL

The Director, Client Services leads and inspires nonprofits to achieve their fundraising potential through hands-on support and strategic guidance. The role focuses on building partnerships, understanding client needs, and implementing effective fundraising strategies.

The Head of Customer Success will lead client relationships during implementation, focusing on retention, renewals, and customer satisfaction. They will develop strategies, set timelines for launches, nurture customer accounts, and collaborate with internal teams to ensure a successful post-sales experience.

The Senior Global Mobility Specialist advises on global immigration and relocation processes, consults with employees and stakeholders on international assignments, manages vendor relationships, and ensures compliance with immigration laws while providing ongoing support throughout the relocation process.

As an Oracle Cloud Adoption Advisor, you will strengthen client relationships, ensuring successful implementation of Oracle Cloud applications. You will help clients optimize their business processes, develop strategic roadmaps, and lead project management efforts while mentoring a team and facilitating workshops for smooth adoption.

The Customer Success Manager will manage customer accounts, focusing on onboarding, retention, upselling, and ensuring product adoption. The role requires engaging with clients to understand their needs and providing insights to drive business success. The candidate should foster collaboration, apply creative solutions to customer challenges, and document use cases to demonstrate value.

The Senior Customer Success Manager will drive customer loyalty and implementation of Trellix solutions, consulting with customers at all levels. This role focuses on developing trusted relationships, managing customer success plans, overseeing onboarding, and ensuring satisfaction by promoting best practices and product usage. Key tasks include collaborating with sales for smooth transitions, handling escalations, and identifying risks to customer outcomes.

The Senior Customer Success Operations Manager will develop and manage processes to ensure efficient operations within Customer Success. Responsibilities include collaborating with leadership to design playbooks, improving processes, managing operational cadences, and supporting various initiatives. The role requires a high level of communication, problem-solving skills, and the ability to manage projects effectively.