Top Remote Senior Level Customer Success Jobs in Birmingham, AL

As a Workforce Management Forecast Analyst, you will establish statistical forecasts for call routing, collaborate with stakeholders to validate assumptions based on data, analyze contact center trends, and provide mentorship to team members while leading forecasting discussions at various leadership levels.

The Client Development Manager will drive client acquisition and growth for the Legal Outsourcing practice, manage a portfolio of new business accounts, and conduct market research. They will collaborate with marketing teams to create collateral and track the effectiveness of initiatives while aligning strategies with firm-wide objectives.

The Customer Sales & Support Specialist is responsible for maintaining customer satisfaction by providing technical support, processing orders, and managing customer transactions in compliance with company policies. This role requires advanced product knowledge, effective communication with sales teams, and attention to detail in a fast-paced environment.

The Senior Enrollment Specialist will ensure the seamless enrollment of registered dietitians, focusing on compliance with Medicaid and Medicare requirements, maintaining accurate provider records, and resolving discrepancies with state agencies. The role involves coordination with other departments and participation in quality improvement initiatives to enhance enrollment processes.

The Customer Sales & Support Specialist enhances customer satisfaction by providing technical support, processing orders, and maintaining customer database integrity. Responsibilities include assisting customers via email/telephone, resolving technical issues, andupholding service quality while adhering to compliance regulations.

The Contract Senior Study Start-Up Specialist oversees and leads all start-up activities for assigned clinical studies, ensuring compliance with regulations and internal procedures. Responsibilities include preparing necessary documentation for ethics and regulatory approvals, maintaining study start-up metrics, guiding Clinical Trial Managers, and supporting patient recruitment efforts. They also negotiate study budgets and contracts while continuously seeking improvements in the start-up process.

The Customer Acquisition Manager at Automattic is responsible for creating and refining paid media strategies to acquire and monetize customers. This role requires expertise in digital marketing, particularly in optimizing multi-million dollar SEM campaigns and analyzing data for strategic decision-making.