Top Remote Senior Level Customer Success Jobs in Birmingham, AL

The Senior Client Success Manager will lead daily client activities for assigned markets, manage partnerships, and ensure service excellence and financial goal achievement. Responsibilities include building client relationships, driving performance reviews, advocating for clients internally, and developing strategies to improve service utilization and growth.

As a Customer Experience Operations Lead, you will optimize digital customer journeys, manage and analyze customer data, improve existing processes, and collaborate across teams to enhance customer experiences. The role involves training the Customer Success team, leveraging technology for customer insights, and advocating for customer success in various channels.

The Client Partner at Babylist will be responsible for generating new business and creating media relationships with CPG partners. This role requires knowledge of the CPG space, the ability to adapt pitches to client needs, and the skill to craft compelling narratives. Maintaining strong relationships with existing partners and delivering persuasive sales presentations are essential to maximize investment with Babylist.