Top Remote Senior Level Customer Success & Experience Jobs in Birmingham, AL

The Customer Experience Manager ensures customer satisfaction with company projects, manages relationships, and collaborates on project opportunities with CSMs.

As a Team Lead Onboarding Manager, you'll oversee customer onboarding, mentor specialists, develop processes, and ensure adoption of legal AI solutions.

The Senior Customer Success Manager will build strategic relationships with staffing agencies, drive revenue growth, ensure client success, and advocate for clients internally. This role requires problem-solving, negotiation skills, and effective communication.

The Senior Sales Operations Specialist will enhance seller productivity by managing sales operations requests, optimizing processes, and collaborating with cross-functional teams to support sales and customer success initiatives.

The role involves owning and evolving the Customer Success technology ecosystem, focusing on Gainsight and collaborating with various tools to enhance customer experience and support operations.

The Senior Commercial Account Executive will focus on acquiring and expanding SMB accounts, drive new business, and build strategic relationships with clients while collaborating internally to enhance customer experience.

The Account & Business Development Manager will drive revenue growth for military and government accounts through strategy development, relationship building, and execution of sales activities. Responsibilities include account management, proposal development, and collaboration with teams to improve customer satisfaction.

Manage and grow relationships with enterprise customers, ensuring retention, renewals, and expansion. Collaborate with Customer Success Managers and deliver strategic business reviews.

The Director of Account Management will lead a team to drive customer retention and revenue growth, establish processes for success, and collaborate cross-functionally to enhance customer experiences.

The Lead Solutions Architect at Webflow will serve as a technical advisor for enterprise customers, driving long-term strategy and ensuring platform adoption across organizations through strategic consulting and relationship building.

As a Senior Learning Experience Designer, you'll create impactful educational content and learning experiences for customers, applying instructional design best practices and collaborating with cross-functional teams.