Top Operations Jobs

Leads the company’s global payments strategy and operations, including processors, acquirers, routing, authorization optimization, payment economics, fraud and compliance coordination, reliability, reconciliation, and incident management. Manages strategic partner relationships, negotiates commercial terms, partners with Product and Engineering on payment capabilities, develops the payments team, and reports performance and risks to senior leadership.

Supports Ginnie Mae clients by troubleshooting issues, resolving errors and exceptions, responding to inquiries, providing technical assistance, completing daily reconciliations and metrics, monitoring open items, meeting service-level agreements, and assisting with securities processing and assigned project deliverables.

Directs strategy and operations for a global service organization, serving as a strategic partner to the VP of Call Center Operations. Owns operating rhythms, executive presentations, communications, transformation portfolios, PMO workstreams, KPI frameworks, dashboards, business cases, and root cause analyses. Leads cross-functional alignment, drives decision-making and accountability, and coaches analysts across initiatives involving BPO, AI, quality, workforce strategy, and service model evolution.

Supports daily office and workplace operations, technology and asset management, vendor coordination, finance administration, recruiting logistics, onboarding, events, and operational projects. Maintains workplace resources, coordinates vendors and purchases, tracks assets and renewals, supports meetings and employee experiences, and helps improve recurring processes and systems.

Conduct market, customer, competitor, and partner research; synthesize strategic recommendations; support financial modeling, reporting, operational processes, customer success, partner relations, product demos, onboarding, and fundraising. Collaborate closely with operations leadership and founders on high-impact company initiatives in an in-person startup environment.

Leads technology business operations by managing workforce planning, capacity, budgets, vendor relationships, IT performance reporting, organizational health, and operational improvements. Partners with CIO, CTO, and technology leadership to align resources, financial investments, delivery priorities, risks, and dependencies. Develops KPIs and dashboards, oversees vendor spend and contracts, supports transformation initiatives, and improves employee engagement across complex IT portfolios. This is an individual contributor role without direct reports.

Supports Ginnie Mae client operations by troubleshooting errors, responding to client inquiries, performing daily reconciliations, tracking open items, meeting service-level agreements, and assisting with securities processing and routine transactions.

Supports Ginnie Mae clients by troubleshooting inquiries and exceptions, managing reconciliations and open items, meeting service-level deadlines, preparing recurring metrics and management reports, supporting projects, and conducting internal and external training.

Manages client operations for Ginnie Mae services, including troubleshooting inquiries, correcting errors, performing reconciliations, monitoring open items, producing recurring metrics and reports, meeting service-level agreements, supporting projects, and conducting internal and external training.

Executes and monitors payment operations across deposit products, including ACH processing, settlement, ledger reconciliation, exception resolution, fraud monitoring, and issue escalation. Analyzes operational processes and payment data, recommends improvements, supports automation initiatives with Product and Engineering, tracks performance metrics, and maintains process documentation. The role also partners with banks, Finance, Compliance, Customer Service, and other teams to resolve payment issues and improve operational accuracy and efficiency.

Leads Team Leaders and oversees service-level performance, revenue goals, operational reporting, staffing, client relationships, coaching, and continuous improvement. The role manages direct reports, conducts performance reviews, resolves employee issues, supports client business reviews, and ensures operational and financial expectations are achieved while maintaining company standards.

Provides part-time administrative support to the Health Police Unit, including filing documents and personnel records, assisting command staff, managing overtime canvasses and special details, updating new-hire manuals, maintaining calendars, organizing lost-and-found items, receiving mail and packages, and supporting storage room upkeep.

Part-time athletics intern supporting game day operations, including livestream management, video production, facility setup, facility rentals, communication with visiting teams and referees, and EMS coordination for home events.

Provides first-level technical support, monitoring, incident management, troubleshooting, and fault resolution for OTT platforms including Astro Go and Sooka. Manages live events, promotions, app configurations, content performance, tickets, escalations, reports, inventory, documentation, system upgrades, vendor coordination, and project implementation. The role also supports application optimization and internal custom system development while working 12-hour shifts, including weekends.

Leads advancement operations supporting fundraising performance, including CRM governance, data and analytics, reporting, prospect research, compliance, budgeting, vendor management, and process improvement. Oversees operational infrastructure, fundraising readiness, partnership governance, and cross-functional coordination while developing a high-performing team. Ensures systems, workflows, and reporting enable strategic decision-making, pipeline visibility, organizational growth, risk mitigation, and operational efficiency.

Own customer-facing operations across data suppliers and AI labs, including activation, engagement, onboarding, contract and platform issue resolution. Build trust through customer conversations, coordinate internal blockers, and convert recurring feedback into improved processes, platform capabilities, communications, and lightweight workflow systems. The role requires strong judgment, organization, follow-through, CRM familiarity, and comfort working independently in a fast-paced startup environment.

Leads product operations strategy and execution across operating frameworks, portfolio tracking, reporting, product information systems, AI enablement, tooling, and cross-functional alignment. Oversees product delivery managers, drives governance and data quality, improves operational workflows, aligns Product and Engineering, communicates risks and recommendations to executives, and leads hiring, coaching, and team development.

Manages daily operations and strategic administrative support for the Annual Giving team and Executive Director. Responsibilities include budgeting, expense reconciliation, reporting, donor database maintenance, prospect research, calendar and travel coordination, hiring administration, meetings, vendor invoices, document management, and confidential communications. The role also analyzes team effectiveness, supports donor engagement, prepares departmental reports, and contributes to special projects.

Leads and develops a team of researchers through onboarding, training, performance management, and direct oversight. Ensures client audiences are delivered on time by managing project priorities, understanding the internal technology platform, improving workflows, and reducing operational workload. The role also leads initiatives to streamline research processes and maintain high-quality output while supporting a fast-paced, entrepreneurial environment.

Execute cross-company operational initiatives, support recruiting, conduct research and analysis, coordinate projects with partners and vendors, build processes, and identify AI and automation opportunities. The role requires ownership, resourcefulness, organization, strong communication, and comfort with ambiguity and rapidly changing priorities in an early-stage company.

Execute and improve Legal team workflows, triage and route requests, coordinate approvals and documentation, track projects and metrics, and support legal systems and process innovation. The role partners cross-functionally to streamline operations, implement scalable processes, manage change, and improve efficiency. Candidates should bring operational experience, technical tooling and project management knowledge, strong data analysis skills, meticulous attention to detail, sound judgment, and the ability to manage multiple priorities.

Execute and improve Legal team workflows, triage requests, coordinate approvals and documentation, manage operational processes, and support systems implementation. The role partners cross-functionally to streamline operations, manage projects, track metrics, and develop scalable solutions while providing responsive guidance to Legal stakeholders.

Provides operational support for the Legal team by triaging requests, coordinating approvals and documentation, executing workflows, tracking metrics, and improving processes. Partners with Legal Operations leaders and cross-functional stakeholders to implement systems, manage projects, streamline procedures, and scale legal operations. Requires strong judgment, discretion, attention to detail, technical tooling experience, and at least three years of operational experience.

Provide operational and administrative support to PMO and AGC leads, manage end-to-end onboarding/offboarding and security enablement (smartcards, facility access, clearance crossover), maintain program documentation and KPI reports, coordinate personnel scheduling and equipment inventory, run security calls and trackers, and support employee engagement and training activities.

Supports commercial operations across wholesale, international, and retail channels by managing orders, customer data, launches, reporting, fulfillment issues, and commercial tools. Coordinates with Sales, Finance, Logistics, Marketing, Creative, and retailers to resolve exceptions and maintain accurate information. Produces reports and dashboards, supports ERP and EDI improvements, documents processes, and identifies automation opportunities. The role requires strong organization, analytical ability, communication, attention to detail, and proficiency with Excel and business systems.