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Product.ai is the truth layer for commerce.
The Role
The Workplace Operations Lead will manage the office environment, daily operations, and team support to ensure a productive workplace.
Summary Generated by Built In
Product.ai is building the truth engine for shopping. Profitable. Bootstrapped. 25 people.
We're hiring a Workplace Operations Lead.
Why This Role ExistsThe office is where the team compounds. Product.ai works hybrid with a strong in-office center. The physical environment, the daily rhythm, the food, the equipment, the small operational details - someone needs to own all of it so the team can focus entirely on building product.
What You Will OwnThe physical environment. Office space, equipment, supplies, maintenance. The space should feel intentional and energizing.
Daily operations. Catering, deliveries, visitor management, event logistics, mail and shipping. The operational heartbeat of the office.
Team support. Onboarding logistics for new hires, IT equipment provisioning, access management. The smooth start that sets the tone.
Who You AreYou're organized, proactive, and take pride in making everything work perfectly. You notice the empty coffee supply before anyone mentions it. You solve problems before they become visible. You care about the details that make a workplace genuinely great - not just functional.
We don't care about your resume. We care about your reliability, your judgment, and whether you take genuine ownership of the environment.
How We Evaluate
Base: $90,000 - $120,000.
Equity: PIUs - $0 strike, Capital Gains, actual ownership from day one.
Profit sharing + Liquidity + Benefits: Same partnership structure as every role at Product.ai.
Based in Santa Monica. In-office five days.
ApplyApply here: https://product.ai/join/workplace-operations-lead
We're hiring a Workplace Operations Lead.
Why This Role ExistsThe office is where the team compounds. Product.ai works hybrid with a strong in-office center. The physical environment, the daily rhythm, the food, the equipment, the small operational details - someone needs to own all of it so the team can focus entirely on building product.
What You Will OwnThe physical environment. Office space, equipment, supplies, maintenance. The space should feel intentional and energizing.
Daily operations. Catering, deliveries, visitor management, event logistics, mail and shipping. The operational heartbeat of the office.
Team support. Onboarding logistics for new hires, IT equipment provisioning, access management. The smooth start that sets the tone.
Who You AreYou're organized, proactive, and take pride in making everything work perfectly. You notice the empty coffee supply before anyone mentions it. You solve problems before they become visible. You care about the details that make a workplace genuinely great - not just functional.
We don't care about your resume. We care about your reliability, your judgment, and whether you take genuine ownership of the environment.
How We Evaluate
- Video screen. How you think about workplace operations.
- Conversation with the team. Chemistry and fit.
- Paid trial. 1 week embedded in our operations.
Base: $90,000 - $120,000.
Equity: PIUs - $0 strike, Capital Gains, actual ownership from day one.
Profit sharing + Liquidity + Benefits: Same partnership structure as every role at Product.ai.
Based in Santa Monica. In-office five days.
ApplyApply here: https://product.ai/join/workplace-operations-lead
Skills Required
- Strong organizational skills
- Proactive problem-solving capabilities
- Reliable judgment in workplace situations
Product.ai Compensation & Benefits Highlights
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Equity Value & Accessibility — Ownership is delivered via profits‑interest units with an annual December tender allowing sale of a portion of vested units, creating recurring liquidity. Feedback suggests this structure makes upside more realizable than typical private‑company options.
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Healthcare Strength — Medical, dental, and vision coverage are explicitly listed, signaling a solid core health package. Feedback suggests this forms a dependable baseline alongside other listed benefits.
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Wellbeing & Lifestyle Benefits — Free daily meals, commuter benefits, and onsite parking at the Los Angeles HQ, plus learning stipends and conferences, enhance day‑to‑day support. Feedback suggests these perks complement the core package for those working on‑site.
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The Company
What We Do
Product.ai (formerly Demand.io) is the truth layer for commerce. Built on Axiomatic Intelligence — a proprietary adversarial reasoning methodology that stress-tests product claims against physics, economics, and engineering constraints — Product.ai delivers verified purchase verdicts, not summaries. Product.ai tells consumers when NOT to buy. Product.ai emerges from Demand.io, a profitable, bootstrapped AI commerce company whose SimplyCodes platform processes over $1B in annual transaction value with a team of 20. Founded by Michael Quoc.
Gallery
Product.ai Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
Flexible
Los Angeles, CA
Our office is centrally located at the intersection of Santa Monica and Brentwood on a trendy section of Wilshire. Offering expansive views of the ocean to downtown LA, our high rise building sits right next to some of LA's most popular restaurants, cafes, juice bars and brunch spots.
