Top Operations Jobs

Lead office operations to ensure service excellence, coach staff, manage client relationships, oversee profitability and resource coverage, coordinate with support centers, and maintain logistics and quality standards.

Lead office operations to deliver excellent client service: coach staff, manage staffing and finances, maintain service quality, coordinate with internal teams and partners, oversee logistics, and resolve operational issues to drive client satisfaction and profitability.

Provide executive support and manage office operations: complex calendar and travel coordination, expense and AP/AR workflows, vendor onboarding, document control, facilities management, shipping/receiving and customs coordination, procurement and supplies, team events, and operational troubleshooting to keep engineering and leadership focused.

Support national accounts through customer onboarding, pricing analysis, reporting automation, data audits, and process improvements. Generate and maintain recurring and ad-hoc reports, develop dashboards and KPIs, manage account documentation and inboxes, collaborate cross-functionally, and drive operational efficiency and customer satisfaction.

Lead infrastructure and IT operations to deliver secure, resilient services across data center and cloud platforms. Own ITIL-based service management, disaster recovery, lifecycle and vulnerability remediation, vendor/third-party oversight, budgeting, and people leadership. Partner with security and business teams to improve availability, recoverability, and operational metrics while ensuring regulatory and audit readiness.

Manage operations in High Value Payments, improve processes, guide a team, ensure compliance, analyze data, and manage KPIs for performance.

Manage pre- and post-payment claims audits, ensure adjudication compliance with policies and regulations, investigate errors/overpayments, update SOPs, support expansion compliance, develop KPIs, perform financial data analysis, collaborate on system development with IT and vendors, and support month-end reporting and ad-hoc projects.

Lead a Digital Workflow Services operations team to manage daily workflows, monitor KPIs, implement process improvements, ensure regulatory compliance, and collaborate with IT, Compliance, and Client Services. Oversee scheduling, budgets, risk reporting, coaching, and escalation of noncompliance. FINRA SIE and Series 99 required (or ability to obtain). Hybrid role based in St. Petersburg, FL with travel under 25%.

Perform moderately complex clerical and operational tasks including data entry, recordkeeping, billing and meter order processing, customer communication and escalations, support for field and engineering staff, training creation, inventory management, and participation in special projects and storm restoration activities.

Provide high-level operational and administrative support to senior leaders, manage schedules, coordinate travel, track deliverables, and improve processes and workflows.

The Senior Operations Manager oversees property operations, ensuring maintenance, safety compliance, budget management, and tenant relationships while executing corporate sustainability goals.

Administer and enhance Logik CPQ, build and validate complex quotes, maintain Salesforce data quality, and partner with Sales, Finance, Legal, and Product to ensure accurate quote-to-cash execution.

Lead branch operations supporting the Executive Director: oversee wellness, aquatics, membership, childcare and program quality; manage budgets and revenue growth; recruit, train, and develop staff; build community partnerships; support fundraising and ensure policy, safety, and regulatory compliance. Act as ED in their absence.

Lead operational and financial performance for assigned single-family rental markets. Oversee pricing, marketing, budgets, forecasting, maintenance/rehab, resident satisfaction, and compliance. Prepare portfolio reviews and reports, implement revenue and expense initiatives, coach and develop teams, and partner cross-functionally to drive value and operational excellence.

Lead revenue operations for the Legal Professionals & Government segment: manage a high-performing team, drive CRM adoption, forecasting, pipeline and territory analytics, streamline sales and renewal processes, standardize BI, implement GTM structure, champion AI-enabled operations, run executive forecasting calls, and partner cross-functionally to improve sales efficiency and retention. Travel ~20%.

Director of IT Infrastructure Operations leads strategic and operational management of infrastructure services including network, telecommunications, and platform technologies ensuring reliability and compliance in healthcare settings.

Lead cross-functional initiatives, build processes, manage reporting and communications, provide executive administrative support, own vendor relationships, coordinate recruiting and onboarding logistics, and support compliance and finance tracking to ensure smooth operational execution.

Manage the Microsoft 365 tenant and Entra ID lifecycle, enforce security/compliance, administer endpoints across Mac and Windows using Intune and Jamf Pro, run enrollment workflows, handle asset lifecycle, and provide end-to-end employee IT support including onboarding/offboarding, documentation, and daily use of Claude to accelerate work.

Support Enterprise Services strategy and product implementation by coordinating planning, tracking execution, performing analysis, and enabling rapid deployment. Drive prioritization, document requirements and success metrics, monitor performance, surface risks and insights, and partner with business and technology stakeholders to optimize and scale solutions.

Own and optimize CRM, marketing automation, and revenue systems to improve pipeline performance, forecasting, reporting, and customer lifecycle processes. Partner with Sales, Marketing, Client Success, Finance, and Leadership to drive automation, data quality, analytics, and insights that increase productivity, retention, and revenue growth.

Lead daily Salesforce-centric production operations, manage a small ops/project team, provide user support and training, configure CRM solutions, ensure data hygiene, document processes, partner cross-functionally, and meet SLAs and team KPIs.

Supervise hauling collections operations across commercial, residential, roll-off, and container lines. Oversee drivers/helpers, enforce safety and compliance, improve route efficiency, manage labor and expenses, resolve customer issues, partner with maintenance, and develop employee engagement and talent.

Serve as a bridge between product strategy and operations to scale digital products. Design and optimize workflows, maintain SOPs and support tooling (e.g., Zendesk), gather customer feedback, lead change management, enable field adoption, and monitor analytics to drive continuous improvement. Frequent field engagement and up to 50% travel required.

Provide high-trust executive support to the CEO: manage calendar and time allocation, triage inbox and draft communications in the CEO's voice, handle travel/expenses and executive admin tasks, coordinate meetings and follow-ups, maintain contact databases, and drive operational improvements (including AI/automation) and special projects to increase efficiency.

Create and govern SOPs, job aids, LMS curriculum, and knowledge-base content to ensure accurate, compliant operational execution; manage documentation lifecycle, measure content effectiveness, and partner with Product, Risk, and Operations SMEs.