Top Operations Jobs

Lead and stabilize mainframe production operations, handle incident escalation and complex job recovery, coordinate with system programmers and application teams, support change management and disaster recovery, and mentor junior operations staff while improving runbooks and operational processes.

The Associate Operations Analyst in FICO supports and optimizes financial systems, resolves functional incidents, manages service requests, and ensures system stability through process improvements and testing.

Perform daily operational tasks including data entry and transaction processing, resolve routine issues, provide basic support for the Orion Platform, collaborate with team members, and maintain stakeholder relationships while obtaining Orion Industry Certification.

Oversees daily processing by distributing work, aligning resources, and monitoring deadlines. Provides limited direction and answers employee questions. May handle customer transmission files and performs duties of Processing Specialist I–IV.

Support Sales by building segmentation models, territory designs, and compensation plans; advise Sales VPs through business reviews; maintain dashboards and reports in Salesforce, Gong, and Omni; improve CRM workflows and data quality; ensure account, opportunity, and territory integrity; and collaborate cross-functionally to operationalize GTM decisions.

Manage and lead the Customer Operations Specialist team to support factory-direct and enterprise customers. Oversee quoting, order entry, S&OP forecasting, cross-functional issue resolution, KPI tracking, and continuous improvement while ensuring compliance with QMS, ISO, and FDA-related requirements.

Support private markets operations through regulatory reporting, vendor oversight, governance, technology initiatives, and business analysis. Maintain controls, documentation, project tracking, and senior management materials. Assist with automation, testing, implementation readiness, and resolving operational issues while partnering with cross-functional stakeholders.

Develops and delivers new-hire and ongoing training for operators and technicians, evaluates training effectiveness, maintains certification records, ensures compliance with training systems, and partners with management to update curriculum.

Oversee hauling and collections operations across a geographic area, managing supervisors, dispatch, drivers and support staff. Ensure route productivity, safety and regulatory compliance, control labor and disposal costs, manage budgets and vendor approvals, hire/train and develop teams, resolve customer and government issues, and execute local market tactics to drive growth and profitability.

Lead development and execution of client service strategies within Client Operations & Reporting. Improve client satisfaction and operational efficiency, ensure regulatory compliance, resolve complex client issues, collaborate cross-functionally, analyze feedback and data to drive continuous improvement, and provide expert guidance to internal teams to support business growth.

Lead client operations by developing and implementing client service strategies, improving service delivery and operational efficiency, ensuring regulatory compliance, and collaborating cross-functionally to resolve complex client issues and enhance satisfaction.

Lead client operations initiatives to improve service delivery and client satisfaction. Ensure regulatory compliance, resolve complex client issues, collaborate cross-functionally, analyze feedback and operational data, and provide guidance to internal teams to drive efficiency and strategic improvements.

Support operations and appraisal teams by reviewing trusts and powers of attorney, managing construction draw approvals and escrow holdbacks, coordinating reimbursements and accounts payable, producing credit department reports, and providing underwriting support including maintaining exclusionary lists.

Lead a team managing operational stability of enterprise IAM platforms: oversee incident/problem/change management, monitoring, capacity, RCA, automation, dashboards, compliance, runbooks, and continuous improvement while partnering with engineering, security, and business stakeholders.

Support GIFFORDS' fundraising operations by managing financial tracking and revenue projections, producing regular fundraising reports, maintaining CRM and pipeline records, conducting prospect research, coordinating donor communications via ActionKit and FreeWill, and assisting leadership with institutional fundraising strategy and reporting.

Manage day-to-day operations across workplace (SF & NY), people operations (recruiting coordination, onboarding, legal/immigration coordination, Founder Academy), events (concept to execution), and special projects with founders and Head of BizOps. Drive cross-functional initiatives, vendor and landlord relationships, swag and off-sites, and process automations using AI tools and scripts.

Provide cross-functional administrative and operational support for scheduling, clinical, HR, marketing, and management teams. Tasks include data entry, supply procurement, kit assembly, basic IT support, billing audit assistance, errands and local pickups, inventory management, and maintaining office compliance and learning materials. Flexible, hands-on role with training provided.

Support association membership and volunteer relations by handling member requests, customer service for continuing education and certificants, database maintenance and reporting, administrative and project support, and coordination of financial tasks including membership dues, registration, and AP/AR.

Own and scale partner integrations: define technical requirements, manage commercial relationships (SLAs, escalations), ensure data quality across payments and document processing, create processes and documentation to reduce verification time and operational friction.

Lead expansion operations by managing multiple work streams to prepare markets for launch. Drive readiness, stakeholder alignment, onboarding, risk management, and post-launch stabilization. Use data to improve processes, manage budgets/P&L, and enable cross-functional teams to adopt new tools and workflows for scalable, efficient market expansion.

Lead operational readiness for new market launches, coordinating cross-functional teams to develop playbooks, track milestones, manage risks, and scale repeatable expansion processes. Drive process improvements, localization efforts, governance, and stakeholder alignment to ensure successful market activation and transition to steady-state operations.

Support last-mile delivery incident management through risk-based QA reviews, KPI and defect trend analysis, scorecards/dashboards, and root-cause analysis. Drive corrective and preventative actions with Operations and Product, document QA standards and governance, and communicate actionable insights to improve controls and customer outcomes.

Coordinate same-day caregiver staffing and scheduling, respond to urgent client and family needs, execute check-ins and documentation, and resolve service delivery issues while maintaining compliance and empathetic communication.

Manage day-to-day operations, including performance, billing, and PNL. Lead a high-performing team while ensuring compliance and driving KPI excellence in autonomous vehicle environments.

Provide administrative and customer support for operations: handle calls and email, assist billing and payroll, apply payments and manage invoices, support sales/promotions, maintain document management, and ensure compliance with safety and company procedures.