Top Operations Jobs

Supports the revenue team through Salesforce and Apollo data hygiene, CRM administration, reporting, AI-assisted workflow development, commission processes, performance reviews, and sales enablement. The intern will clean and manage records, research and automate repetitive tasks using AI tools, prepare confidential documents, verify numbers, and help train the revenue team on sales tools and processes.

Support post-booking operational health for Capital One Flights by monitoring queues and metrics, triaging escalations, investigating bugs, validating servicing features, maintaining playbooks, coordinating onboarding and launches, and partnering with cross-functional teams to drive automation, AI-assisted tooling, and continuous improvement of customer servicing workflows.

Support operational health and performance of Flights inventory and booking systems. Monitor bookability and metrics, assist bug triage and escalations, validate supplier integrations, maintain fare mapping and configurations, support NDC and connectivity initiatives, use dashboards and AI tools for investigations, and collaborate cross-functionally to improve inventory quality and customer experience.

Leads remote teams handling premium processing, cash application, and group billing operations for employer-sponsored benefits. Oversees team objectives, performance management, billing exceptions, payment discrepancies, escalations, and partnerships with BPO providers, brokers, customers, and internal stakeholders. Uses operational reporting to monitor performance, guide decisions, and implement process improvements while ensuring compliance with company standards.

The Head of Revenue Operations will build and lead Crowe’s firmwide RevOps function, translating growth strategy into sales execution. Responsibilities include forecasting, pipeline governance, CRM and commercial data modernization, annual planning, partner target setting, account and whitespace analysis, seller enablement, pricing governance, executive reporting, and change management. The role requires influencing senior leaders and independent partners, scaling teams, improving workflows, and applying AI and automation to increase revenue predictability, selling efficiency, client retention, and cross-sell performance.

As a Business Operations Lead, you will manage operational processes, enhance founder effectiveness, and adapt to a fast-paced startup environment.

Support Sales and Post-Sales GTM through reporting, analysis, strategic projects, playbook development, cross-functional alignment, market and competitive analysis, and success measurement to scale revenue operations.

Lead end-to-end dispute operations across marketplace, fulfillment, and lending: manage chargebacks, representment, buyer/seller adjudication, regulatory error-resolution, vendor relationships, and team performance. Optimize win-rates, meet network SLAs, maintain audit-ready records, and drive metrics and root-cause reductions with Product, Payments, and Fraud.

Lead and scale fraud operations across marketplace, packs, and lending. Own real-time decisioning, manual review, investigations, AML/KYC alert disposition, tooling and vendor management, metrics, and cross-team coordination to minimize fraud loss while preserving customer experience.

Support daily repo operations by reconciling trade activity, investigating breaks, booking transactions in the OMS, reviewing margin and position balances, and resolving discrepancies with trading desks, prime brokers, and counterparties. Maintain trade recap archives for audits and support treasury cash movements through Fed Cash platforms. The role requires financial operations experience, repo and structured securities knowledge, strong Excel skills, attention to detail, and effective communication in a high-volume environment.

Leads customer operations across onboarding, account maintenance, service handoffs, support processes, issue resolution, and performance measurement. Builds playbooks, dashboards, KPIs, and operating routines; partners cross-functionally to improve service quality, efficiency, scalability, and customer experience. Drives AI, automation, process, and system improvements while managing and developing the customer operations team.

Drives operational excellence through data analysis, dashboards, process improvements, and cross-functional project leadership. The role embeds with business units to manage day-to-day operations, investigate trends, answer strategic questions, implement workflows, coordinate stakeholders, track deliverables, and present insights to technical and non-technical audiences. It serves as a strategic partner to operations leadership in a fast-paced, ambiguous environment.

Provides day-to-day technology support and administration across Microsoft 365, Salesforce, devices, applications, user accounts, permissions, and connectivity. Supports endpoint security, patching, incident response, compliance, backups, disaster recovery, technology deployments, change management, documentation, vendor coordination, facilities requests, physical access systems, asset inventories, software licensing, purchasing, and equipment lifecycle management.

Leads a regional 24/7 Safety Response team, manages high-risk safety cases and escalations, and owns utilization, SLA, backlog, and quality outcomes. Partners with Product, Policy, Legal, Investigations, and regional teams to execute safety decisions, improve workflows and automation, identify emerging risks, and translate frontline insights into policy, product, and enforcement recommendations. Provides rotating on-call leadership during incidents and regulatory or reputational events.

Assists the Operations Manager with daily service department execution, including scheduling, manpower allocation, warehouse and inventory operations, equipment staging, purchase orders, subcontractor oversight, and customer commitments. Supervises and coaches Service Coordinators, enforces operational procedures, supports administrative functions and technician training, and develops leadership skills for progression into an Operations Manager role. The position requires on-site work in warehouse and field environments.

Execute and refine clinical activation playbooks, support new client launches, provide operational coverage across Intake, Care Operations, and Care Guide teams, establish operating cadences, build performance dashboards, track funnel KPIs, identify bottlenecks, and partner with Engineering on workflow automations. The role requires cross-functional coordination, hands-on execution, and influencing peer managers without formal authority in a rapidly scaling health-tech operation.

Manage executive and business-function priorities, budgets, planning, risk management, stakeholder relationships, communications, and strategic initiatives. Support senior leadership with presentations, meetings, events, and decision-making materials. Lead multiple projects, coordinate cross-functional execution, measure business priorities, and contribute to workforce planning, efficiency reviews, and change management.

Drive cross-functional execution for Dispatch Intelligence initiatives, establish operating processes, track milestones and dependencies, and provide leadership visibility. Build scalable onboarding processes for flexible energy assets, monitor portfolio performance, identify blockers and underperformance causes, and coordinate improvements across customer, product, engineering, data science, commercial, and external teams. Develop metrics, reporting, and operating cadences that improve execution and enable scalable operational performance.

Leads Customer Success business operations by defining and managing KPIs, standardizing reporting, coordinating cross-functional Geo interlock activities, supporting deployment modeling and go-to-market planning, and delivering actionable performance insights to leadership. Develops metrics roadmaps and dashboards using Power BI, Salesforce, Certinia, and similar tools. Drives operational improvement initiatives, leads cross-functional projects, and advises teams on reporting, performance gaps, and improvement plans.

Owns the end-to-end revenue funnel from lead creation through post-bind retention. Responsibilities include lead routing, commission-plan modeling, Salesforce administration and tooling, Metabase reporting, SLA oversight, funnel optimization, and cross-functional execution across Sales, Finance, Product, Engineering, and Data.

Leads commercial operations by managing Pricing Analysts and Customer Data Specialists, optimizing processes across the customer lifecycle, analyzing margin and win/loss trends, overseeing reporting and forecasting, owning CRM and pricing tools, and collaborating with Product and Finance to support revenue growth and profitability.

Leads City Year Milwaukee’s site operations, including facilities, office transitions, talent acquisition workflows, budgeting, billing, purchasing, audits, vendor management, technology platforms, compliance, AmeriCorps member operations, and cross-functional projects. Oversees operational systems, develops policies and tools, manages risks and workflows, supports events and relocations, and advises senior leadership on financial stewardship, staffing, facilities, and organizational effectiveness.

Performs vacation ownership operations support, including greeting and qualifying guests, assigning tours, answering questions, distributing gifts, reconciling tour and contract data, entering information into reservation systems, preparing reports and cash balances, securing documents, preparing timeshare contracts, and providing administrative support to Sales, Marketing, HR, and Resort teams.

Oversee daily residential shelter operations, supervise and schedule staff, manage facilities, safety, vehicles, inventories, documentation, budgets, and compliance. Provide direct client support, coordinate emergency and on-call responses, facilitate staff training, and collaborate with program leadership to ensure safe, trauma-informed services. The role also includes maintenance coordination, inspections, cleaning and unit turnover, donation and volunteer support, and occasional evening work.

Coordinates daily inspection operations for bulk liquid cargo services in the oil, gas, and chemical industries. Responsibilities include scheduling inspectors, managing operating files and client data, coordinating with laboratories, customers, refineries, and shipping agencies, reviewing time logs, maintaining calibration records, ensuring safety and reporting compliance, supporting field audits, mentoring staff, and making technical decisions regarding marine vessel logistics. Provides branch management coverage during required off-hours.