Top Operations Jobs

Execute local delivery and cleaning operations in New York: perform quality and inventory checks, support and troubleshoot delivery drivers (Valets), assist customer care, report operational issues, and occasionally drive routes. Work evening shifts and help implement process improvements as the market scales.

Lead and support daily ACH operations including origination, settlement, returns, reconciliations, exception handling, risk monitoring, compliance with NACHA and banking regulations, staff supervision, process improvements, client onboarding, reporting, and support for audits and system implementations.

Serve as primary escalation and operational resource for complex website, integration, and client issues. Coordinate cross-functional teams, support launches and migrations, improve workflows, troubleshoot site functionality and analytics, document processes, and reduce escalations to improve efficiency and client experience.

Own operational execution of customer orders from purchase order through shipment. Serve as primary liaison between Strategic Partnerships, Operations, and customers; coordinate delivery schedules, monitor milestones, identify and escalate risks, manage customer communications, maintain CRM data, track delivery KPIs, and drive cross-functional improvements to fulfillment and customer satisfaction.

Execute and monitor daily payment operations across ACH, wires, cards, RTP, and checks. Validate payment instructions, investigate exceptions and discrepancies, perform GL balancing and reconciliations, support settlement/posting and month-end close, handle returns/chargebacks, maintain audit-ready documentation, ensure regulatory compliance (NACHA, Reg E, PCI, AML/KYC), monitor fraud, support audits, collaborate with Finance/Treasury/Risk, and help streamline and automate workflows.

Supervise branch operations for home medical equipment: manage logistics, inventory, staff hiring and training, regulatory compliance, patient communications, root cause analysis, and on-call support to ensure timely, safe deliveries and quality patient service.

Provide high-level administrative and operational support to the Dean, manage daily school operations, budgets, events, stakeholder relations, and project coordination to advance School priorities. Lead workflows, communications, and external engagement while maintaining confidentiality and supporting faculty, students, and partners.

Own and improve driver supply quality programs for Curri's top customers. Manage external BPO team, build SOPs and training, investigate root causes with Growth, track metrics using spreadsheets and SQL, and drive measurable improvements in account delivery quality.

Process and adjudicate life and annuity claims (contestable and non-contestable), ensure accuracy and compliance, communicate with customers and internal partners, manage documentation and requirements, identify process improvements and risks, support team workflows. Senior levels mentor, perform quality reviews, lead complex investigations, and serve as subject matter experts.

Manage day-to-day brokerage and advisory operations, supervise onboarding/trade processing/reconciliations, ensure regulatory compliance (FINRA/SEC/AML), drive process improvements and automation, liaise with front-office, risk, compliance and technology, and develop operations staff.

Lead and mentor a client support team to meet SLAs, manage workload and staffing, coach for performance and career growth, resolve advanced client issues, improve procedures, provide on-call support, and collaborate with internal teams.

Coordinate and manage transit graphics installations by liaising with sales, design, print, installers, vendors, and transit authorities. Maintain project documentation and ERP entries, schedule installations, manage purchase orders and vendor invoices, resolve customer issues, and support process improvements to meet timelines and deliver exceptional customer experiences.

Lead North American technical operations for public transit customers using INIT fare systems. Manage and mentor Technical Operations Managers, own client relationships and incident escalations, coordinate with international vendors (quarterly travel to Germany ~2x/year), and build scalable processes for future expansion.

Lead and oversee income processing for wealth/trust accounts, supervise staff, manage settlement and free-movement activities, handle special assets, ensure compliance and audit readiness, reduce operational and reputational risk, implement defect-free conversions/enhancements, and coach team members.

The Product Operations Associate I supports daily operations in the Product Department, ensuring customer satisfaction through training, product implementation, and performance tracking.

Lead Athene's New Business Operations including processing, suitability, and hybrid contact center. Drive operational excellence via process optimization, analytics, automation, cross-functional partnership, compliance, and people leadership to improve producer and policyholder experience and support growth.

Plan, coordinate, and execute academic conferences and events; manage budgets, vendors, on-site logistics, registration (Cvent/Slate), and post-event analysis. Provide business operations support for ACE Teaching Fellows including budgeting, lease and fee collection, contracts, and faculty remuneration. Serve as liaison with faculty, university departments, and external vendors; ensure compliance with university policies and event branding.

Coordinate and oversee transit graphics installations by managing schedules, vendor and subcontractor relationships, entering and maintaining project data in the ERP, handling purchase orders/invoices, resolving customer issues, and supporting process improvements to keep campaigns on time and accurate.

Lead a 70+ person SCRA operations team to ensure compliant servicing of military customers. Oversee daily operations, compliance reporting, risk and control frameworks, audit and regulatory examinations, process improvement, capacity planning, quality assurance, and cross-functional engagement with Legal and Compliance to translate regulations into operational policies.

Provide administrative and document-control support for a VA EHRM infrastructure upgrade: process payroll and certified payroll/Davis-Bacon compliance, manage onboarding/badging, maintain project files, coordinate meetings, prepare GC submissions, support audits, and communicate with staff, subcontractors, vendors, and government representatives.

Manage a daily pipeline of debit fraud cases from intake to resolution: research claims, contact customers, analyze data to determine fraud or recovery eligibility, file claims, and meet regulatory and SLA requirements while delivering accurate, timely customer service.

Lead the M365 Systems Administration team to manage and optimize the Microsoft 365 stack, own patch and change management, drive IT work management and process improvements, support tenant migrations/M&A, collaborate with infrastructure and security teams, and deliver reporting, policies, and business-continuity planning for M365 and endpoint environments.

Own operational execution for Blackbird Club membership and events: manage access-based rewards, run event logistics and ticketing, coordinate partner activations, onboard and maintain loyalty partnerships, and ensure member experiences match promises while collaborating with marketing and field teams.

Provide high-level administrative support to the Director of Claims and Customer Service: scheduling, correspondence, document preparation, reports and spreadsheets, committee coordination, supply/equipment management, filing and confidentiality, and special project support.

Lead and oversee multiple campaigns and operations teams (Operations Managers, Team Leaders, staff) to ensure client satisfaction. Manage staffing, training, coverage, policy compliance, goal-setting, performance, problem resolution, and scaling of operations. Maintain cross-functional communication and support senior operations leadership in developing procedures. Travel flexibility and location in Phoenix or Detroit required.