Regional Director of Operations

Posted 2 Days Ago
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Miami, FL, USA
In-Office
90K-110K Annually
Senior level
Edtech
The Role
Leads non-instructional operations across South Florida charter school campuses. Coaches Deans of Operations, drives enrollment and family experience outcomes, oversees budgets, purchasing, vendors, facilities, transportation, nutrition, safety, emergency preparedness, and regulatory compliance. Uses operational metrics and dashboards to improve enrollment, student persistence, leadership retention, and campus readiness while supporting expansion and maintaining consistent standards across the region.
Summary Generated by Built In

Job Title: Regional Director of Operations (RDO)

Location: South Florida (Miami / Fort Lauderdale preferred)

Reports To: Chief Operating Officer (COO)

Compensation: $90,000 – $110,000 + Relocation / Signing Support Potential

About Us

SMART Management and BridgePrep Academy support high-quality Pre-K–12 charter schools across Florida. We build strong academic, operational, and cultural systems that empower educators and help schools thrive long-term.

Position Overview

The Regional Director of Operations (RDO) is a senior operational leader responsible for non-instructional business operations across our South Florida region. Serving as a coach, strategist, and accountability partner to campus-based Deans of Operations (DOOs), the RDO drives operational excellence, enrollment strategy, facilities readiness, and regulatory compliance.

This role requires a solutions-oriented leader who excels in multi-site management, data-driven decisions, and building high-performing teams to support student achievement.

Key Responsibilities

1. Operational Coaching & Leadership

  • Coach, train, and support Deans of Operations across South Region campuses.

  • Drive operational consistency, accountability, and performance monitoring systems.

  • Strengthen principal satisfaction by providing responsive, solutions-based support.

2. Recruitment, Enrollment & Family Experience

  • Partner with school leaders and recruiters to meet/exceed FTE targets (FTE1 and FTE2).

  • Analyze enrollment dashboards to improve conversion, onboarding, and student retention.

  • Ensure front-office staff deliver exceptional customer service and positive family experiences.

3. Financial Stewardship & Business Operations

  • Oversee regional operational budgets, purchasing protocols, and financial controls.

  • Audit vendor management and procurement procedures across all campuses.

4. Facilities, Logistics & Compliance

  • Lead Beginning-of-Year (BOY) operational readiness and safety planning.

  • Oversee child nutrition (NSLP), facilities maintenance, and transportation logistics.

  • Support site expansion, facility planning, and emergency preparedness.

Key Year 1 Goals & Success Metrics
  • Enrollment: Maintain 100% of FTE targets across the region in October and February.

  • Student Persistence: Achieve 90%+ student persistence.

  • Leadership Retention: Retain 85%+ of Deans of Operations.

  • Family Engagement: Ensure 100% of campuses execute a "Welcome to BridgePrep" program.

  • Compliance: Achieve 100% compliance on state, federal, and internal operational audits.

Core Values & Cultural Fit
  • And How Are the Children?: Keep student safety and learning central to all operational decisions.

  • Big Rocks First: Focus relentlessly on enrollment, family experience, and high-impact priorities.

  • Own It: Take full accountability for regional operational outcomes and execution.

  • Expect More: Hold teams to high standards of professionalism and responsiveness.

  • Results Matter: Use data and key performance indicators to drive continuous improvement.

Qualifications & Requirements
  • Education: Bachelor’s degree required; Master’s degree preferred.

  • Experience: 5–8+ years of multi-site operations leadership experience (K–12 education, charter management, or district support environments preferred).

  • Skills: Expertise in school budgeting, enrollment systems, vendor management, and facilities oversight.

  • Languages: Bilingual (English / Spanish) preferred.

  • Travel: Willingness to travel regularly across South Florida campuses.

Skills Required

  • Bachelor's degree
  • 5-8+ years of multi-site operations leadership experience
  • Experience in K-12 education, charter management, or district support environments
  • Expertise in school budgeting, enrollment systems, vendor management, and facilities oversight
  • Willingness to travel regularly across South Florida campuses
  • Master's degree
  • Bilingual English and Spanish
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The Company
HQ: Miami, Florida
372 Employees
Year Founded: 2010

What We Do

OUR MISSION BridgePrep Academy believes every child learns best in a safe, nurturing and stimulating environment where high academic expectations, self-esteem, good character, and an appreciation for the arts are promoted. BridgePrep Academy’s mission is to provide a challenging academic curriculum that will encompass an enriched Spanish language program, technology and experiences that will enable students to develop in all areas. BridgePrep Academy’s goal is to educate well rounded individuals and enable students to reach their maximum potential. OUR VISION BridgePrep Academy believes that each child is a unique individual who needs a secure, nurturing and stimulating atmosphere in which to grow and mature emotionally, intellectually, physically, and socially. BridgePrep believes in a student-centered educational philosophy that emphasizes hands on learning and students actively participating in learning. Students will be able to discover through hands on, engaging activities that will incorporate different approaches to accommodate each child’s learning style and as a result, raise academic achievement.

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