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Top Tech Support Jobs

Reposted 3 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
Junior
Junior
Legal Tech • Software • Generative AI
As a Technical Support Specialist, manage customer support tickets, resolve bugs, communicate with clients, and document processes to ensure customer satisfaction with legal tech solutions.
Top Skills: APIsCrm PlatformsFreshdeskSaaSServicenowZendesk
Reposted 3 Days AgoSaved
Remote
USA
50K-80K Annually
Junior
50K-80K Annually
Junior
Healthtech • Pet
As a Technical Support Associate, you will investigate and resolve technical issues for users, manage support tickets, and collaborate with cross-functional teams to improve platform stability.
Top Skills: APIsBrowser Dev ToolsIntercomJIRAJSONZendesk
Reposted 5 Days AgoSaved
Remote or Hybrid
5 Locations
19-19 Hourly
Entry level
19-19 Hourly
Entry level
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.
Top Skills: Crm SystemsDns ManagementDomain RegistrationFtpHTTPJoomlaSmtpWeb HostingWeeblyWixWordpress
Reposted 6 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
90K-130K Annually
Mid level
90K-130K Annually
Mid level
Artificial Intelligence • Hardware • Internet of Things • Machine Learning • Software • Manufacturing
Lead a Tier 3 Technical Support team, diagnose complex issues in IoT and connectivity, ensure customer satisfaction, and drive operational excellence.
Top Skills: Ai TechnologyBluetoothCellular Communication DevicesGatewaysIotNetworking HardwareRouters
7 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
61K-92K Annually
Mid level
61K-92K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Provide technical hardware and software support for customers, troubleshoot complex issues, manage tickets, and collaborate with product teams to enhance customer experience.
Top Skills: CrmsJSONPythonSaaSSalesforceZendesk
Reposted 13 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
70K-80K Annually
Mid level
70K-80K Annually
Mid level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Publisher Operations Specialist ensures smooth operation of the publisher platform through monitoring, troubleshooting, onboarding clients, optimizing performance, and collaborating with teams.
Top Skills: AIClient OnboardingData AnalysisPlatform ManagementTechnical Support
17 Days AgoSaved
Remote or Hybrid
United States
Mid level
Mid level
Artificial Intelligence • Fintech • Information Technology • Software • Data Privacy
The role involves troubleshooting client-facing web application issues, coordinating with Tier III support, and providing client training and documentation.
Top Skills: Active DirectoryAdobe AcrobatInternet BrowsersJava ProgrammingMacintosh Operating SystemMS OfficeSql ServersWindows Operating Systems
Reposted 21 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
Mid level
Mid level
Legal Tech • Software • Generative AI
As a Lead Technical Support Specialist, you'll provide support for customers using legal AI solutions, manage tickets, troubleshoot issues, and facilitate feature requests, ensuring high satisfaction and effective communication.
Top Skills: APIsCrm PlatformsFreshdeskSaaSServicenowZendesk
Reposted 21 Days AgoSaved
Remote
United States
19-21 Hourly
Junior
19-21 Hourly
Junior
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.
Top Skills: CSSEcommerce PlatformsHTMLJavaScriptJquery
Reposted 9 Hours AgoSaved
Remote
US
Mid level
Mid level
Software
As a Support Engineer, you'll provide customer support, collaborate with teams for feedback, produce documentation, and enhance customer journey workflows.
Top Skills: Browser Development ToolsConfluenceJIRAKibanaKnowledge Base ToolsNetworking ConceptsNotionRest ApisSaaSSQLTicketing SystemsZendesk
Reposted 9 Hours AgoSaved
Remote
USA
90K-136K Annually
Mid level
90K-136K Annually
Mid level
Artificial Intelligence • Healthtech • Analytics • Biotech
The Process Transformation Specialist will improve MR installation and calibration processes by collaborating with stakeholders, identifying inefficiencies, and driving change initiatives.
Top Skills: Lean MethodologiesMechanical InstallationMr Systems
Reposted YesterdaySaved
Easy Apply
Remote
USA
Easy Apply
60K-70K Annually
Mid level
60K-70K Annually
Mid level
Information Technology • Mobile • Social Media
The Technical Support Specialist provides first-line technical support for the Mogli SMS & WhatsApp application, ensuring client success through effective communication, troubleshooting, and teamwork.
Top Skills: Salesforce
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Reposted YesterdaySaved
Remote or Hybrid
United States
Junior
Junior
Artificial Intelligence • HR Tech • Legal Tech • Marketing Tech • Software • Conversational AI • Generative AI
The Technical Support Engineer delivers high-quality support, resolves technical challenges, and collaborates across teams to improve customer experience through effective case management.
Top Skills: Cloud/Saas ArchitectureMicrosoft Dynamics 365SalesforceServicecloudSQL
2 Days AgoSaved
Easy Apply
Remote
USA
Easy Apply
60K-67K Annually
Junior
60K-67K Annually
Junior
eCommerce • Other • Software
As an Associate Technical Support Engineer, you'll resolve issues for online merchants, communicate effectively, and contribute to documentation while managing technical inquiries.
Top Skills: CSSHelpscoutHTMLJavaScriptLookerSplunkSQLZendesk
Reposted 3 Days AgoSaved
Remote
USA
Mid level
Mid level
Blockchain • Fintech • Payments • Software • Financial Services • Cryptocurrency
The Technical Support Engineer will troubleshoot and support enterprise validator partners, ensuring optimal performance of Optimum's products and collaborating cross-functionally to enhance product stability and usability.
Top Skills: DnsElk StackGCPGrafanaLinuxPeer-To-Peer ProtocolsPrometheusShell ScriptingTcp/Ip
Reposted 13 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
Mid level
Mid level
Artificial Intelligence • Software • Generative AI
As a Designated Technical Support Engineer, you will provide proactive and reactive support, troubleshoot technical issues, and enhance customer experience for Glean's customers.
Top Skills: Amazon Web ServicesConfluenceGitGoogle Cloud PlatformJIRAKubernetesLinuxAzureRest ApiSaaSSQL
Reposted 5 Days AgoSaved
Remote
USA
75K-90K Annually
Mid level
75K-90K Annually
Mid level
eCommerce • Fintech • Payments • Financial Services
As a Technical Support Manager, you will handle customer inquiries, lead a support team, collaborate cross-functionally, and improve operational functions in a fully remote role.
Top Skills: APIsPayment GatewayTokenizationWebhooks
Reposted 5 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
106K-125K Annually
Senior level
106K-125K Annually
Senior level
Cloud • Security • Software
As a Senior Technical Support Engineer, you'll solve complex customer issues, communicate effectively, assist engineering teams, and document resolved cases while participating in an on-call rotation.
Top Skills: AWSAzureCi/CdDockerGCPGitHelmKubernetesLinuxTerraform
Reposted 5 Days AgoSaved
Easy Apply
Remote
USA
Easy Apply
104K-134K Annually
Senior level
104K-134K Annually
Senior level
Semiconductor • Energy
The Director of Technical Support leads SMA America's support for the Large-Scale segment, ensuring effective solutions and coordination among teams, while collaborating with R&D for product improvement.
Top Skills: Microsoft Office Suite
Reposted 5 Days AgoSaved
Remote
USA
51K-60K Annually
Mid level
51K-60K Annually
Mid level
Security • Cybersecurity
Provide L1 technical support for enterprise customers, resolving technical issues, collaborating with engineering, and improving customer experience.
Top Skills: Ai ToolsConfluenceCortex SoarCrowdstrikeGoogle WorkspaceJIRAMicrosoft 365OktaRest ApiSalesforceSlackSplunkZoom
Reposted 5 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
110K-130K Annually
Mid level
110K-130K Annually
Mid level
Blockchain • Fintech • Internet of Things • Cryptocurrency • Web3
As a Technical Support Engineer, you'll architect support processes, onboard clients, proactively monitor platform activity, and build relationships with high-profile institutions to enhance customer experience.
Top Skills: APIsBlockchainCloud Platforms
Reposted 5 Days AgoSaved
Remote
United States
Junior
Junior
Agriculture
As a Technical Support Specialist, you'll troubleshoot customer issues with AGRIS Accounting, provide support via phone and email, and document resolutions in Salesforce.
Top Skills: Microsoft SuiteSalesforce
Reposted 5 Days AgoSaved
Remote
United States
105K-132K Annually
Senior level
105K-132K Annually
Senior level
Information Technology • Software • Consulting
Lead global technical support operations for a SaaS platform, ensuring excellent customer service and team performance across multiple support teams.
Top Skills: APIsAWSAzureCloud InfrastructureGCPItilJira Service ManagementSaaSSalesforce Service CloudZendesk
Reposted 6 Days AgoSaved
Remote
United States
59K-94K Annually
Mid level
59K-94K Annually
Mid level
Internet of Things • On-Demand • Payments • Software
Provide technical support for external customers, troubleshoot software/hardware issues, assist in integration solutions, and document trouble tickets while adhering to SLAs.
Top Skills: .NetAspCC#JavaScriptPerlPHPPythonRest ApiSQL
Reposted 6 Days AgoSaved
Remote
USA
40K-55K Annually
Junior
40K-55K Annually
Junior
Software
As a Junior Technical Support Specialist, you'll resolve customer issues, assist with automations, communicate effectively, and become a product expert.
Top Skills: APIsAWSDynamoFrontMakeRetoolStripeZapier
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