Top Tech Support Jobs

The role involves providing technical support for AspenTech's APC software, troubleshooting customer issues, delivering training, and collaborating across teams to improve customer relations and product quality.

The Technical Customer Support Specialist responds to customer inquiries, troubleshoots technical issues, escalates queries, and contributes to knowledge articles while ensuring customer satisfaction and adherence to SLAs.

Provide technical support and escalation management for customer etch/PVD equipment, including installations, calibration, Alpha/Beta site testing, ECO review, performance reporting (MTBF/MTBI/Availability), documentation (CENs, BKMs), and field implementation while supporting field engineers and driving improvement programs.

The Sr. Technical Support Engineer provides technical support and training for AspenTech products, ensuring customer satisfaction and product usage through troubleshooting, consultations, and pre-sales activities.

As a Technical Solutions Support Manager, you will collaborate with clients to define technical requirements, support integration processes, and deliver technical solutions to enhance customer experiences, while ensuring alignment with company capabilities.

In this role, you will support technical program design, guide clients in integrating with Onbe's systems, and collaborate on product updates. You'll lead solution discussions, document technical processes, and provide integration support for clients and internal teams.

The Technical Solutions Support Manager will oversee technical requirements, provide integration guidance, support internal/external teams, and maintain documentation for smooth implementations in a FinTech environment.

The role involves providing technical support to customers, troubleshooting hardware and software issues, and documenting interactions.

The Executive Business Partner supports executives by managing schedules, coordinating projects, and optimizing workflows, ensuring alignment with business objectives and enhancing operational efficiency.

The Technical Specialist provides support for transmission relay and SCADA systems, developing designs, procedures, and training while ensuring compliance with industry standards.

The Staff Technical Program Manager will lead cross-functional initiatives, enhance team productivity, and manage project schedules while collaborating with engineering, ops, and product teams for strategic growth at Airbnb.

The Senior Technical Support Engineer will provide advanced technical support, manage critical incidents, troubleshoot complex issues, and enhance product quality through root cause analysis.

The Senior Technical Support Engineer will troubleshoot and resolve production issues across customer environments, focusing on cloud infrastructure and data pipelines, while collaborating with Engineering for root cause analysis.

The Technical Operations Support Specialist provides Level 1 support for IT issues, managing requests, diagnostics, and equipment maintenance while documenting all processes.

The ILS Support/Technical Writer prepares and revises technical documents, verifies data accuracy, and coordinates technical data packages for naval projects, ensuring compliance with standards.

The VMware Support Engineer will provide level 3 support for VMware technologies, troubleshoot issues, enhance customer satisfaction, and manage critical situations while working in a global team environment.

The role involves promoting Airbus technical data, providing first-line support, organizing workshops, and addressing customer feedback for improvements.

The Senior Technical Support Engineer troubleshoots complex technical issues in Kubernetes and cloud deployments, collaborating with development teams and managing escalations for critical customer issues.

The role involves providing technical support for Vagaro's web platform and hardware, troubleshooting customer issues, and assisting with customer inquiries through multiple channels.

Seeking a Technical Consultant to support Manufacturing with .Net and Proficy experience. Responsibilities include production support, development, and delivering technical project requirements.

The Technical Product Support Specialist II manages complex technical inquiries for ZOLL products, providing advanced troubleshooting, collaboration across teams, and contributing to knowledge base improvements.

As a Technical Customer Support Specialist, resolve complex issues for B2B customers, provide technical support in Mandarin and English, document processes, and identify product gaps to enhance the user experience.

Responsible for promoting Airbus technical data initiatives in North and Latin America, providing first line support, and collecting customer feedback for improvements.

Provide support for Fluke Reliability software via phone, email, and chat, communicate solutions to users, and document issues accurately.

The Senior Technical Support Engineer will provide technical expertise, escalate customer issues, collaborate with engineering, and improve customer support processes at Zip.