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Reposted 13 Days AgoSaved
In-Office
Austin, TX, USA
Junior
Junior
Artificial Intelligence • Information Technology • Internet of Things
As a Customer Support Specialist, you'll collaborate with customers, troubleshooting issues, and providing assistance with Deskpro integrations using SQL and APIs.
Top Skills: APIsJSONSQLWeb Technologies
Reposted 13 Days AgoSaved
Remote
United States
130K-170K Annually
Senior level
130K-170K Annually
Senior level
Information Technology • Software • Database
Lead technical support for customers, diagnose issues in LLM applications, work with engineering to resolve bugs, and mentor support engineers.
Top Skills: DatadogDockerKubernetesOpentelemetryPythonTypescript
Reposted 13 Days AgoSaved
Easy Apply
In-Office
Fort Meade, MD, USA
Easy Apply
Junior
Junior
Security • Cybersecurity
Provide editorial support for intelligence products, ensuring compliance with various directives, managing content, and collaborating with stakeholders for accurate dissemination of publications.
Top Skills: Adobe AcrobatAdobe PhotoshopDesktop PublishingHTMLMicrosoft Office SuiteXML
Reposted 13 Days AgoSaved
In-Office
Bloomington, MN, USA
Senior level
Senior level
Semiconductor • Manufacturing
The Senior Technical Support Engineer provides expert hardware support for Onto Innovation tools, develops support plans, and trains Field Service Engineers while traveling 40% domestically and internationally.
Top Skills: MS OfficePc Troubleshooting
Reposted 13 Days AgoSaved
In-Office or Remote
Milpitas, CA, USA
104K-156K Annually
Senior level
104K-156K Annually
Senior level
Semiconductor • Manufacturing
Provide expert hardware support for Onto Innovation tools, develop action plans, improve existing support structures, and train field service engineers, with 50% travel required.
Top Skills: MS OfficePc Troubleshooting
Reposted 13 Days AgoSaved
Easy Apply
Remote or Hybrid
USA
Easy Apply
101K-119K Annually
Junior
101K-119K Annually
Junior
Cybersecurity
As a Senior Technical Support Engineer, you'll troubleshoot complex technical issues, manage support tickets, enhance user experience, and collaborate with teams for product improvements.
Top Skills: APIsBuildkiteCi/Cd EnvironmentsCircle CiGitGithub ActionsGitlabJenkinsPerforceSemgrepSvnWebhooks
Reposted 13 Days AgoSaved
In-Office
Pittsburgh, PA, USA
157K-227K Annually
Senior level
157K-227K Annually
Senior level
Automotive
The Senior Manager will build and scale IT Support functions, implement AI tools, optimize performance metrics, and lead diverse teams towards exceptional service delivery.
Top Skills: AIAutomationItilPredictive Analytics
Reposted 13 Days AgoSaved
In-Office
Mountain View, CA, USA
174K-252K Annually
Senior level
174K-252K Annually
Senior level
Automotive
Lead Aurora's IT support transformation by embedding AI and automation, coaching global teams, and optimizing service delivery for a seamless employee experience.
Top Skills: AIAutomationItil
Reposted 13 Days AgoSaved
In-Office
San Francisco, CA, USA
174K-252K Annually
Senior level
174K-252K Annually
Senior level
Automotive
Lead and scale IT support functions, drive digital transformation through AI and automation, and enhance customer experience with high-performing teams.
Top Skills: AIAutomationItilPredictive Analytics
Reposted 14 Days AgoSaved
Hybrid
Ann Arbor, MI, USA
8-12 Annually
Senior level
8-12 Annually
Senior level
Big Data • Cloud • Information Technology • Software • Analytics • Business Intelligence • Big Data Analytics
The Senior Technical Support Engineer provides technical support, diagnoses issues, collaborates on challenges, tests software, and manages customer communications effectively.
Top Skills: Active DirectoryC#C++DhcpDnsHyper-VItsm ToolsLinuxmacOSSQL ServerSystrackVMwareWindows
Reposted 14 Days AgoSaved
In-Office
Boston, MA, USA
89K-99K Annually
Senior level
89K-99K Annually
Senior level
News + Entertainment
The Senior Technical Support Engineer provides enterprise-level assistance, troubleshooting hardware, software, and network issues while monitoring system health and ensuring timely resolution of incidents.
Top Skills: AzureLinuxmacOSWindowsMobile Device ManagementMS OfficeNetwork ProtocolsOnedriveSharepoint
15 Days AgoSaved
In-Office
Pleasanton, CA, USA
24-50 Hourly
Junior
24-50 Hourly
Junior
Software
Provide technical support for the Vagaro web platform, troubleshoot customer issues, escalate problems, and assist in achieving support goals. Requires strong communication skills and experience in tech support environments.
Top Skills: AndroidCrm ToolsHTMLiOSmacOSPcSaas ApplicationsXML
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Reposted 15 Days AgoSaved
In-Office or Remote
Central Point, OR, USA
60K-75K Annually
Mid level
60K-75K Annually
Mid level
Artificial Intelligence • Healthtech • Software
Provide user support via multiple channels, troubleshoot issues, categorize tickets, and collaborate with the Customer Success team to improve product usability.
Top Skills: Zendesk
Reposted YesterdaySaved
In-Office
Brooklyn, NY, USA
Junior
Junior
Artificial Intelligence • Information Technology • Machine Learning • Software • Virtual Reality • Analytics
The Associate Engineer provides help desk support, solving client problems, managing inquiries, and documenting resolutions while ensuring excellent customer service.
Top Skills: CRMIt Service ManagementExcelMicrosoft PowerpointMicrosoft Word
Reposted 24 Days AgoSaved
In-Office
New York, NY, USA
Junior
Junior
Information Technology
Provide technical support for CloudReady to US and European education and enterprise customers by troubleshooting issues, managing cases, and ensuring customer satisfaction.
Top Skills: Chrome OsJIRALinuxmacOSWindowsSalesforceUnixZendesk
16 Days AgoSaved
Remote
USA
26-32 Hourly
Junior
26-32 Hourly
Junior
Energy • Renewable Energy
Provide administrative support for SOLV Energy's Technical Resource Team, handling work orders, ticket management, and data accuracy within systems. Coordinate maintenance schedules and support users.
Top Skills: MS OfficeMs TeamsSmartsheet
Reposted 16 Days AgoSaved
In-Office
Dallas, TX, USA
Mid level
Mid level
Other
The Applications Specialist will solve technical problems, provide product training and support, and communicate effectively with customers while traveling 50% of the time.
Top Skills: CRMNetworkingTechnical SalesTechnical Training
17 Days AgoSaved
In-Office
Melville, NY, USA
180K-200K Annually
Senior level
180K-200K Annually
Senior level
Information Technology • Travel
The VP of Technical Operations & Support will lead strategy and execution for software applications and technical support functions, ensuring optimal performance and customer satisfaction.
Top Skills: EntraItilJira Service ManagementMicrosoft 365Teams
17 Days AgoSaved
In-Office
Berkeley Heights, NJ, USA
100K-166K Annually
Senior level
100K-166K Annually
Senior level
eCommerce • Fintech • Information Technology • Payments • Financial Services
As a Senior Technical Support Engineer, you'll provide 24x7 support for critical applications, monitor performance, develop scripts, and troubleshoot issues with clients and vendors in the Cards and Payments domain.
Top Skills: C ProgrammingDynatraceExtrahopShell ScriptingSplunkUnix
Reposted 2 Hours AgoSaved
In-Office
Middleton, WI, USA
40K-50K Annually
Mid level
40K-50K Annually
Mid level
Artificial Intelligence • Cloud
The Support Engineer will install, configure, and support BlueTOAD hardware and software products, assist users, and ensure product performance and reliability.
Top Skills: DebianGitGitJIRA
Reposted 17 Days AgoSaved
Hybrid
New York, NY, USA
79K-100K Annually
Entry level
79K-100K Annually
Entry level
Cloud • Design • Generative AI
The Technical Product Support Specialist interacts with users to provide app-specific support, troubleshoot issues, and collaborate with engineering and product teams while fostering user success with the Bubble platform.
Top Skills: BubbleInternet-Based ApplicationsNo-Code Tools
Reposted 18 Days AgoSaved
Remote
US
Senior level
Senior level
Software • Cybersecurity
The Senior Technical Support Engineer will provide innovative technical support, ensure customer satisfaction, and improve products and services in cybersecurity.
Top Skills: Active DirectoryGpoLinuxPowershellPythonWindows
19 Days AgoSaved
In-Office
Shakopee, MN, USA
80K-117K Annually
Senior level
80K-117K Annually
Senior level
Information Technology • Security • Software
The Sr. Technical Product Support Specialist provides level III technical support, manages product lifecycle data, and ensures service readiness for new products. This role involves resolving customer issues and collaborating with engineering teams on product enhancements.
Top Skills: MS OfficeProject Management Tools
Reposted 19 Days AgoSaved
In-Office
Alpharetta, GA, USA
Mid level
Mid level
Information Technology • Software
The Client Support, Technical Lead will provide user support, manage customer inquiries, resolve complex client issues, and assist in training support agents while serving as a subject matter expert.
Top Skills: MySQLOffice 365SaaS
Reposted 19 Days AgoSaved
In-Office or Remote
Houston, TX, USA
Senior level
Senior level
Artificial Intelligence • Machine Learning • Energy
The Technical Customer Support Manager will manage complex support cases, build a ticketing system, and optimize customer service delivery processes while supporting refinery and petrochemical customers.
Top Skills: AWSGCPGrafanaKubernetesLinuxNew RelicWindows
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