Top Tech Support Jobs

The Senior Technical Support Engineer provides enterprise-level assistance, troubleshooting hardware, software, and network issues while monitoring system health and ensuring timely resolution of incidents.

Provide editorial support for intelligence products, ensuring compliance with various directives, managing content, and collaborating with stakeholders for accurate dissemination of publications.

Provide first and second-tier IT support for staff and students, manage service requests, and maintain IT equipment in classrooms.

The Support Engineer will install, configure, and support BlueTOAD hardware and software products, assist users, and ensure product performance and reliability.

As a Senior Technical Support Engineer, you will provide in-depth support to customers, troubleshoot complex issues, and engage in technical discussions to improve cybersecurity practices.

Provide advanced technical support to customers, diagnose complex issues, manage escalations, and ensure customer satisfaction in network security.

Provide advanced technical support to customers, troubleshoot complex issues, communicate solutions to stakeholders, and document processes. Manage customer relationships and ensure the efficient operation of security infrastructures.

Provide advanced technical support to top-tier customers, resolving issues related to network security and managing escalations while ensuring continuous customer satisfaction.

The Applications Specialist will provide technical support, installation, training, and customer service for Wavetronix products. The role requires troubleshooting and relationship building while traveling extensively. A strong technical background in traffic signal systems is necessary for success.

The Applications Specialist will solve technical problems, provide product training and support, and communicate effectively with customers while traveling 50% of the time.

The Associate Engineer provides help desk support, solving client problems, managing inquiries, and documenting resolutions while ensuring excellent customer service.

Support installation and calibration of UVeye products, troubleshoot technical issues, assist clients, and maintain system functionality.

The role involves managing technical support programs, improving processes and customer experience, collaborating with teams, and delivering training for customer support staff.

The Program Manager will lead technical support programs, manage projects, collaborate with teams, implement process improvements, and drive customer advocacy while delivering training for support staff.

Lead and manage technical programs to improve customer support operations, collaborating with teams to drive efficiency and customer satisfaction through process improvement and technical training.

Lead and manage technical support programs; improve customer support processes, KPIs, and training. Collaborate cross-functionally to enhance customer experience.

Lead and evolve the customer support function, manage Tier 1 and Tier 2 teams, and ensure high-quality technical support for healthcare partners using IoT devices.

Provide developer support, triage cases, monitor feedback, improve support tools, and assist technical customers with Supabase services.

Provide developer support for Supabase, handling cases from billing to implementation questions, while collaborating with engineering teams and improving support efficiency.

The Tech Support L1 role involves providing basic technical assistance and support for incoming queries and issues related to software, hardware, and other tech products.

The Senior Support Engineer will provide technical support, work on monitoring and alerting systems, and lead incident response for critical issues related to OpenAI's API.

The role involves troubleshooting technical hardware and software issues, configuring systems, and assisting team members with their technical needs.

As a Technical Support Specialist, you will manage customer support tickets, troubleshoot issues, and document processes, ensuring effective communication and operational efficiency.