Top Customer Success Jobs

The Senior Customer Success Manager will ensure customer satisfaction, build relationships, drive user engagement, and track customer goals. Responsibilities also include collaboration with internal teams and risk mitigation strategies.

The role involves managing strategic customer relationships, optimizing cybersecurity service investments, and ensuring customer preparedness through education and planning.

The SMB Account Manager at CrowdStrike will manage client relations, drive sales growth, advocate for customers, and ensure timely renewals while providing high-touch service in a hybrid-remote environment.

The Enterprise Customer Success Manager oversees post-sales activities, ensuring customer satisfaction and retention, while managing relationships with key stakeholders and driving program success.

As an Enterprise Customer Success Manager, you'll advise key customers on maximizing platform use, drive satisfaction, retention, and manage post-sales activities while collaborating with various internal teams.

Provide tier 1 product support and client training for the TruAudience Consumer Insights platform, assist sales and product marketing with demos and consumer models, and perform product release testing and defect reporting to ensure functionality and voice-of-customer feedback is captured.

As an Enterprise Customer Success Manager, you will manage post-sales activities, ensure customer satisfaction, drive adoption and retention, and collaborate with both C-Suite customers and internal teams.

Serve as the primary OnStar GM Envolve customer contact for the South-Central region. Drive onboarding, adoption, retention, renewals and upsells, coordinate cross-functional issue resolution, use analytics to identify improvements, maintain Salesforce records, and increase product penetration while managing customer relationships and reducing churn.

Manage and grow relationships with Fortune 500 customers, ensuring effective use of Radar's location-based products. Drive customer success through knowledge, support, and opportunity identification.

The Customer Success Manager at Hi Marley manages customer relationships, ensuring value realization through engagement and retention strategies, focusing on adoption and expansion opportunities while collaborating cross-functionally.

The Associate Customer Success Manager advocates for customers by helping them achieve business outcomes and increase usage of ServiceNow products. They oversee customer portfolios, manage email campaigns, and guide clients through webinars to foster adoption.

The Enterprise Customer Success Manager at Samsara will engage with top customers, ensuring they optimize their use of IoT solutions, conduct workshops, and manage relationships. This role requires strong communication and problem-solving skills, with 4+ years of relevant experience.

The Enterprise Customer Success Manager partners with customers to customize solutions using IoT data, ensuring safety and efficiency in operations, while conducting business reviews and mentoring teams.

The role involves leading the Customer Success team, enhancing customer engagement strategies, and driving value realization for mid-market customers while fostering an inclusive team culture.

As the first Enablement Program Manager in Customer Success, you will create and manage enablement programs, tools, and training to enhance team performance and engagement, focusing on AI adoption and measurable outcomes.

The Enterprise Customer Success Manager will work closely with top customers to optimize their use of the IoT platform, ensuring increased safety, efficiency, and sustainability. This role involves problem-solving, relationship management, and conducting tailored workshops, while collaborating with various teams within the company to achieve customer goals.

As an Enterprise Customer Success Manager, you will engage with top customers to address their needs, help them achieve business value, and build long-lasting relationships. You will conduct workshops, create success plans, and collaborate across teams to guide clients in optimizing the Samsara platform's capabilities while driving customer satisfaction and success.

As a Customer Success Manager, you will work with top customers to understand their needs, advise on customizing the IoT platform, and facilitate success through collaboration with various teams.

The Customer Success Specialist will provide support to customers, enhancing their experience through communication and product recommendations while promoting sustainable practices.

Manage a portfolio of clients within the home services division, focusing on building relationships, achieving revenue goals, and delivering project success.

Own and improve post-sales operational processes across onboarding, adoption, support, renewals, and services. Build reporting and dashboards, partner on capacity planning and forecasting, configure CRM and post-sales systems, lead cross-functional initiatives, and drive data-driven workflow improvements.

Summer full-time paid internship supporting D1 Customer Success Operations: create product EOL strategy and processes, build automations and AI to manage EOL, and collaborate with operations, data science, ML, support, services, and customer success teams.

Manage enterprise customers to drive adoption, retention, and expansion of LogicMonitor. Onboard and train customers, own escalations, conduct business reviews, coordinate with sales and services, and ensure subscription renewals and customer advocacy.

Serve as strategic advisor and primary contact for enterprise customers, owning a portfolio to drive retention and growth. Lead executive reviews, de-escalate critical issues, collect product feedback, build account plans, document interactions in Gainsight/Salesforce, and help develop Customer Success processes and enablement.

Manage a book of Tier 2/3 accounts to ensure retention and growth through tailored account planning, programmatic adtech consultancy, data-driven performance reviews, upsell/cross-sell strategies, and cross-functional coordination to mitigate churn and improve ROI.