Top Customer Success Jobs

As a Tech Customer Success Manager, you will drive customer growth and retention by leveraging product knowledge, engaging clients directly, and collaborating with Sales teams. Your role involves managing multiple accounts, identifying customer signals, and leading initiatives to enhance adoption of monday.com.

Manage mid-market customer relationships, drive adoption and engagement, reduce churn, collaborate cross-functionally, and develop customer success processes.

Own operational strategies for banking and fintech partners, focusing on performance, retention, stakeholder management, and continuous improvement across cross-functional teams.

The Software Customer Service Manager oversees customer service contracts for CommandCenter Software, ensuring service quality and effective collaboration with teams to resolve issues and optimize customer satisfaction.

The Senior Client Success Manager drives client engagement and satisfaction for mid-market accounts, managing relationships and ensuring alignment with client goals to optimize care.

The Director of Customer Success leads the team managing building performance, ensuring customer success, and optimizing operations in a hardware and software environment. Responsibilities include managing customer success managers, scaling operations, and developing frameworks for customer engagement and performance tracking.

The Strategic Customer Success Manager will manage key client relationships, collaborate with internal teams, and ensure customer satisfaction and success metrics are met.

The Customer Success Executive leads post-sales activities, drives customer success initiatives, partners with executives, and ensures long-term value through strategic alignment, risk mitigation, and ongoing innovation.

The Principal Customer Success Executive will focus on improving customer satisfaction and retention by identifying risks, working with sales on adoption plans, and ensuring governance adherence. They will collaborate with IT and business leaders and leverage AI in processes.

The Enterprise Customer Success Manager facilitates customer engagement, ensuring clients maximize the value of IoT solutions through tailored success plans and collaboration across teams.

The role involves engaging with major clients to enhance their use of IoT products, ensuring safety and efficiency in operations, and collaborating with internal teams to drive customer success.

As a Client Success Associate, manage daily operations for client accounts, including load building, scheduling, and tracking shipments while maintaining communication with customers and carriers.

As a Customer Success Manager, you will manage client relationships, drive platform adoption, support client engagement strategies, and oversee retention and revenue growth.

The Senior Client Success Manager manages 10+ programmatic campaigns, leading client communications, driving performance, and supporting upsell opportunities while collaborating with Sales, Analytics, and Operations.

The Senior Client Success Manager - Programmatic manages programmatic advertising accounts, leading client communications, optimizing campaigns, and driving performance alongside cross-functional teams.

The Sr. Account Manager is responsible for managing enterprise customer relationships, leveraging AI for effective marketing, and optimizing client experiences across channels.

Manage a portfolio of programmatic accounts, leading client communications and campaign execution, driving performance and growth while collaborating with various teams.

The Senior Client Success Manager oversees programmatic accounts, driving campaign success, client communications, and performance enhancement, with a focus on collaboration and strategic insights.

Manage a portfolio of strategic programmatic accounts, oversee campaign execution, client communication, and performance insights, while identifying upsell opportunities.

The Director of Customer Success leads retention and expansion efforts for mobile operator accounts, driving revenue and customer engagement through structured processes and high-touch relationships.

Manage full sales cycle and client vetting via outbound calls, email and SMS; use in-house CRM to track pipeline, meet goals, provide feedback, and confirm deals.

Manage a book of Tier 2/3 accounts to ensure retention and growth through tailored account planning, programmatic adtech consultancy, data-driven performance reviews, upsell/cross-sell strategies, and cross-functional coordination to mitigate churn and improve ROI.

Manage and grow a portfolio of global customer accounts, driving adoption and improving customer performance through strong relationships and strategic guidance.

Manage daily outreach and training calls with small business customers to drive adoption of websites, SEO, ads, and AI features, prevent churn, recover delinquent accounts, capture feedback, and collaborate with product and support teams to ensure customer value and retention.

Lead a team of Strategic Customer Success Managers, focusing on customer engagement, team development, operational execution, and strategic program building to enhance customer outcomes.