Top Customer Success Jobs

The Customer Success Manager ensures customer satisfaction and success post-sale, manages relationships, and drives product adoption, requiring 3+ years of experience in Customer Success or Account Management.

The Customer Success Manager ensures customer satisfaction post-sale, drives customer adoption of Cloudflare solutions, manages relationships, and facilitates retention and growth through strategic planning and execution.

The Customer Success Team Manager will lead a team of CSMs, driving retention and growth targets, creating processes, and maintaining relationships with customers and internal partners.

As a Technical Customer Success Manager at monday.com, you'll guide B2B clients in leveraging AI for business transformation, provide technical consultation, and drive product adoption through data-driven strategies.

The Customer Success Manager will lead AI consulting, drive digital transformation, and enhance client relationships, focusing on using monday.com's platform effectively.

The Senior Customer Success Team Manager leads a team focused on retention and growth, creating strategies, processes, and relationships to enhance customer success and engagement.

The Principal Customer Success Manager develops executive relationships, oversees product deployment, implements customer success strategies, and leads team mentorship. The role requires strategic planning, project management, and customer engagement to drive product adoption and satisfaction.

The role involves managing B2B accounts, championing AI integration, driving digital transformation, and fostering client relationships to achieve technical and business goals.

As a Tech Customer Success Manager, you will drive customer growth and retention by leveraging product knowledge, engaging clients directly, and collaborating with Sales teams. Your role involves managing multiple accounts, identifying customer signals, and leading initiatives to enhance adoption of monday.com.

Manage and enhance B2B client relationships, driving product adoption and digital transformation through AI consultations and technical enablement. Identify opportunities for growth and represent customer needs to product teams.

Manage mid-market customer relationships, drive adoption and engagement, reduce churn, collaborate cross-functionally, and develop customer success processes.

Own operational strategies for banking and fintech partners, focusing on performance, retention, stakeholder management, and continuous improvement across cross-functional teams.

The Software Customer Service Manager oversees customer service contracts for CommandCenter Software, ensuring service quality and effective collaboration with teams to resolve issues and optimize customer satisfaction.

The Senior Client Success Manager drives client engagement and satisfaction for mid-market accounts, managing relationships and ensuring alignment with client goals to optimize care.

The Director of Customer Success leads the team managing building performance, ensuring customer success, and optimizing operations in a hardware and software environment. Responsibilities include managing customer success managers, scaling operations, and developing frameworks for customer engagement and performance tracking.

The Strategic Customer Success Manager will manage key client relationships, collaborate with internal teams, and ensure customer satisfaction and success metrics are met.

The Customer Success Executive leads post-sales activities, drives customer success initiatives, partners with executives, and ensures long-term value through strategic alignment, risk mitigation, and ongoing innovation.

The Principal Customer Success Executive will focus on improving customer satisfaction and retention by identifying risks, working with sales on adoption plans, and ensuring governance adherence. They will collaborate with IT and business leaders and leverage AI in processes.

The Enterprise Customer Success Manager facilitates customer engagement, ensuring clients maximize the value of IoT solutions through tailored success plans and collaboration across teams.

The role involves engaging with major clients to enhance their use of IoT products, ensuring safety and efficiency in operations, and collaborating with internal teams to drive customer success.

As a Client Success Associate, manage daily operations for client accounts, including load building, scheduling, and tracking shipments while maintaining communication with customers and carriers.

As a Customer Success Manager, you will manage client relationships, drive platform adoption, support client engagement strategies, and oversee retention and revenue growth.

The Senior Client Success Manager manages 10+ programmatic campaigns, leading client communications, driving performance, and supporting upsell opportunities while collaborating with Sales, Analytics, and Operations.

The Senior Client Success Manager - Programmatic manages programmatic advertising accounts, leading client communications, optimizing campaigns, and driving performance alongside cross-functional teams.

The Sr. Account Manager is responsible for managing enterprise customer relationships, leveraging AI for effective marketing, and optimizing client experiences across channels.