Top Customer Success Jobs

Manage and grow relationships with Fortune 500 customers, ensuring effective use of Radar's location-based products. Drive customer success through knowledge, support, and opportunity identification.

Lead the Client Success team focusing on revenue growth and operational efficiency. Develop workflows, mentor team members, and enhance client relationships while ensuring team accountability and performance.

Drive operational execution through renewal processing in Salesforce, support Tier 1 ticket handling in Zendesk, maintain data accuracy, and handle other operational tasks as business needs shift.

The Senior Manager, Client Success Lead manages execution teams, oversees marketing initiatives, and drives process improvement for the Branded Card business.

The Scaled Customer Success Manager will develop strategies to retain and grow Brex customers, utilizing technology and marketing automation to ensure seamless experiences and customer success at scale.

The Enterprise Customer Success Manager oversees post-sales activities, ensuring customer satisfaction and retention, while managing relationships with key stakeholders and driving program success.

Manage mid-market accounts to improve adoption and usage, serve as a trusted advisor, protect revenue streams, and meet retention KPIs through effective strategies and communication.

The Senior Client Success Manager drives client retention and growth through relationship management, mentoring Client Success Managers, resolving escalated issues, and leading strategic initiatives to enhance service effectiveness.

Manage a portfolio of strategic programmatic accounts, oversee campaign execution, client communication, and performance insights, while identifying upsell opportunities.

The Senior Client Success Manager - Programmatic will manage client accounts, oversee campaign performance, and drive account growth through client engagement and collaboration with internal teams.

The Senior Client Success Manager will manage digital advertising campaigns for political and advocacy clients, ensuring they meet performance goals and driving account growth.

The Senior Client Success Manager manages 10+ programmatic campaigns, leading client communications, driving performance, and supporting upsell opportunities while collaborating with Sales, Analytics, and Operations.

The Senior Client Success Manager manages programmatic accounts, overseeing campaign execution, client communications, and performance optimization while fostering client relationships and driving growth opportunities.

The Senior Client Success Manager oversees programmatic advertising campaigns, managing client communication, ensuring campaign execution, and identifying growth opportunities while collaborating with multiple departments.

Manage mid-market customer relationships, drive adoption and engagement, reduce churn, collaborate cross-functionally, and develop customer success processes.

Manage a portfolio of enterprise and mid-market accounts, identifying upsell opportunities, executing renewals, and ensuring customer satisfaction and growth through strong relationships and strategic guidance.

Serve as the day-to-day client lead for a portfolio of programmatic accounts: manage 10+ live campaigns end-to-end, handle client communications and escalations, own technical campaign setup and optimization in DSPs, deliver performance reporting with Analytics, and drive retention, upsells, and cross-sell opportunities while collaborating across Sales, Operations, and Analytics.

The Senior Client Success Manager drives client engagement and satisfaction for mid-market accounts, managing relationships and ensuring alignment with client goals to optimize care.

As a Client Success Associate, manage daily operations for client accounts, including load building, scheduling, and tracking shipments while maintaining communication with customers and carriers.

The Director of Customer Success leads the team managing building performance, ensuring customer success, and optimizing operations in a hardware and software environment. Responsibilities include managing customer success managers, scaling operations, and developing frameworks for customer engagement and performance tracking.

The Software Customer Service Manager oversees customer service contracts for CommandCenter Software, ensuring service quality and effective collaboration with teams to resolve issues and optimize customer satisfaction.

Manage a book of Tier 2/3 accounts to ensure retention and growth through tailored account planning, programmatic adtech consultancy, data-driven performance reviews, upsell/cross-sell strategies, and cross-functional coordination to mitigate churn and improve ROI.

The Strategic Customer Success Manager will manage key client relationships, collaborate with internal teams, and ensure customer satisfaction and success metrics are met.

The Customer Success Team Manager will lead a team of CSMs, driving retention and growth targets, creating processes, and maintaining relationships with customers and internal partners.

The Customer Success Manager will lead AI consulting, drive digital transformation, and enhance client relationships, focusing on using monday.com's platform effectively.