Top Customer Success Jobs

As a Customer Success Engineer at Postman, you will solve complex technical problems for customers, design implementable solutions, and create reusable assets that streamline workflows and improve customer value.

The role involves managing enterprise accounts, building client relationships, driving platform adoption, and ensuring customer success in a B2B SaaS environment.

The APX Next Customer Success Advocate acts as a strategic partner for U.S. Government clients, ensuring the full adoption and satisfaction of public safety software. Responsibilities include relationship management, operational excellence, account leadership, and technical advocacy to enhance user experience and product value.

The Enterprise Customer Success Manager drives customer satisfaction, retention, and product adoption through relationship-building, project management, and cross-team collaboration.

As a Scaled Customer Success Advisor, you'll support customers via digital channels, ensuring effective experiences and maximizing their use of Rapid7 products while handling inquiries, resolving issues, and driving customer engagement and satisfaction.

Manage daily operations for client accounts: build and schedule loads, obtain appointments, track shipments, communicate updates with carriers and customers, and close out loads while prioritizing accuracy and timeliness.

The Senior Enterprise Customer Success Manager at Drata will manage executive relationships, drive outcomes in compliance programs, and align product capabilities with customer growth and security.

As a Customer Success Manager, you'll drive customer retention and growth, ensuring clients maximize value from their social advertising. Responsibilities include managing client relationships, collaborating with teams, providing consultative advice, and contributing to knowledge building within the organization.

The Customer Success Manager will ensure customer satisfaction by helping them with localization solutions and facilitating the onboarding process for multilingual content delivery, while maintaining strong customer relationships and understanding their global strategies.

Manage and grow relationships with Fortune 500 customers, ensuring effective use of Radar's location-based products. Drive customer success through knowledge, support, and opportunity identification.

Lead the Client Success team focusing on revenue growth and operational efficiency. Develop workflows, mentor team members, and enhance client relationships while ensuring team accountability and performance.

Drive operational execution through renewal processing in Salesforce, support Tier 1 ticket handling in Zendesk, maintain data accuracy, and handle other operational tasks as business needs shift.

The Senior Manager, Client Success Lead manages execution teams, oversees marketing initiatives, and drives process improvement for the Branded Card business.

The Scaled Customer Success Manager will develop strategies to retain and grow Brex customers, utilizing technology and marketing automation to ensure seamless experiences and customer success at scale.

The Enterprise Customer Success Manager oversees post-sales activities, ensuring customer satisfaction and retention, while managing relationships with key stakeholders and driving program success.

Manage mid-market accounts to improve adoption and usage, serve as a trusted advisor, protect revenue streams, and meet retention KPIs through effective strategies and communication.

The Senior Client Success Manager drives client retention and growth through relationship management, mentoring Client Success Managers, resolving escalated issues, and leading strategic initiatives to enhance service effectiveness.

Manage a portfolio of strategic programmatic accounts, oversee campaign execution, client communication, and performance insights, while identifying upsell opportunities.

The Senior Client Success Manager manages 10+ programmatic campaigns, leading client communications, driving performance, and supporting upsell opportunities while collaborating with Sales, Analytics, and Operations.

The Senior Client Success Manager - Programmatic will manage client accounts, oversee campaign performance, and drive account growth through client engagement and collaboration with internal teams.

The Senior Client Success Manager will manage digital advertising campaigns for political and advocacy clients, ensuring they meet performance goals and driving account growth.

The Senior Client Success Manager manages programmatic accounts, overseeing campaign execution, client communications, and performance optimization while fostering client relationships and driving growth opportunities.

The Senior Client Success Manager oversees programmatic advertising campaigns, managing client communication, ensuring campaign execution, and identifying growth opportunities while collaborating with multiple departments.

Manage mid-market customer relationships, drive adoption and engagement, reduce churn, collaborate cross-functionally, and develop customer success processes.

Manage a portfolio of enterprise and mid-market accounts, identifying upsell opportunities, executing renewals, and ensuring customer satisfaction and growth through strong relationships and strategic guidance.