Top Customer Success Jobs

The Customer Success Manager will support medical device customers in using the eQMS platform, ensuring compliance and driving customer success through training, relationship management, and technical support.

Lead and strategize customer success, managing a team and optimizing client engagement, satisfaction, and retention while leveraging AI and improving processes.

In this role, you will be the first point of contact for customers, helping them with inquiries and troubleshooting, while managing tasks and collaborating with teams to enhance the customer experience.

The Senior Manager of GTM Engineering leads a team of GTM Engineers, focusing on forecasting, coaching, performance inspection, and scaling client interventions. They drive discipline and accountability while collaborating with various departments to ensure successful client outcomes.

The Customer Success Analyst manages customer renewals, promotes cross-selling, and enhances product adoption, focusing on the 'Low' customer segment to increase ARR.

The Sr. Account Manager manages key client relationships in the pharmaceutical sector, ensuring satisfaction, driving revenue, and overseeing campaign delivery and success.

Manage customer relationships for SMBs, driving adoption, satisfaction, and retention through tailored guidance and cross-functional collaboration.

The Customer Success Manager builds strong relationships with clients to drive platform adoption, manage renewals and expansions, and ensure customer satisfaction and retention.

Sales Engineers at Datadog help qualify and close sales by providing technical expertise, delivering presentations, and resolving customer issues.

As a Customer Success Specialist, you will support clients in maximizing the value of Prosodica's platform through communication, problem-solving, and data insights.

As a Customer Success Manager, you will boost customer retention, manage relationships, facilitate onboarding, and demonstrate value of Smartling's SaaS solutions. You will work closely with customers to achieve their goals and ensure adoption of the platform.

Manage strategic global customers, build executive relationships, drive product adoption and business outcomes, lead organizational change, and advise on best practices.

Lead a team of customer success professionals, driving satisfaction and operational efficiency, while mentoring and managing complex escalations and processes.

Lead and manage the Customer Success training strategy, develop training programs, mentor trainers, create materials, and track effectiveness across the team.

The Senior Customer Success Quality Analyst will drive quality improvements and compliance in customer interactions, leveraging data analysis and industry best practices to enhance team productivity and customer outcomes.

As a Customer Success Engineer, you'll solve complex technical problems for customers, design reusable solutions, and collaborate with Customer Success Managers to ensure successful API implementation and integration.

The Sr. Customer Success Manager will manage strategic accounts, fostering relationships, driving value, and leading renewals in a fast-paced SaaS environment.

The Director will lead the Renewals and Customer Success Operations, optimizing customer experience and revenue while managing a dedicated team. Responsibilities include strategic planning, data analysis, cross-functional collaboration, and KPI monitoring to enhance renewal processes and mitigate churn.

The role focuses on bridging Customer Success, Operations, and Product by refining processes, ensuring effective communication, and enhancing the customer experience through direct engagement and operational scalability.

The Customer Success Engineer will support clients with implementation, onboarding, and growth, crafting solutions to meet their needs and ensuring success.

Manage a portfolio of mid-market customers to drive product adoption, retention, and growth by delivering value and optimizing the Unanet platform.

The Customer Success Specialist will manage customer interactions, provide support in real estate transactions, and enhance client experiences through communication and problem-solving.

The Customer Success Associate will support customer relationships, provide technical support, and help navigate contract renewals to ensure customer satisfaction and product adoption.

Lead customer success initiatives, drive product adoption, and foster relationships to ensure customer satisfaction and growth. Engage with cross-functional teams to develop solutions and improve approaches for customer engagement.

The Enterprise Customer Success Manager will manage high-value clients, develop strategic plans for retention, and drive adoption of the platform.