Top Customer Success Jobs

The Client Success Manager will enhance client relationships, assist with domain management, troubleshoot issues, and ensure exceptional service delivery while meeting performance metrics.

As a Customer Success Manager, you'll onboard clients, manage renewals, build relationships, and advocate for product improvements to ensure successful adoption of GC AI.

The Sr. Customer Success Manager will manage strategic accounts, fostering relationships, driving value, and leading renewals in a fast-paced SaaS environment.

The Customer Success Manager will improve customer retention, drive engagement, manage relationships, and ensure value realization from PagerDuty's solutions post-sale.

The Customer Success Manager builds strong relationships with clients, engages proactively, provides onboarding and training, resolves technical issues, and analyzes customer health metrics to enhance platform usage.

Manage and develop a team of Onboarding Specialists, shape customer engagement strategies, and use data to monitor account health and retention metrics.

The Customer Success Manager will manage a portfolio of Buy Side firms, driving retention, usage, and relationship building, while collaborating with internal teams.

The Product Specialist drives revenue for Direct Data and Workflow solutions by managing client relationships, expanding accounts, and educating clients on product offerings.

The Customer Success Manager leads efforts to enhance customer satisfaction and retention, utilizing data analytics and cross-functional collaboration to reduce churn and improve engagement across various customer segments.

The Manager oversees customer engagement, business growth, and technical readiness, ensuring value realization from Mastercard services through collaboration and strategic initiatives.

The Manager, Enablement & Operations Customer Success will enhance customer engagement and retention, drive business growth, and ensure technical readiness for Mastercard's services, collaborating with cross-functional teams to maximize value for customers.

The Director, Customer Success Operations will design operational frameworks to support the customer lifecycle, manage CS platforms and CRM workflows, develop customer health scoring and engagement systems, and collaborate with Sales for retention and expansion.

The Director of Customer Success leads retention and expansion efforts for mobile operator accounts, driving revenue and customer engagement through structured processes and high-touch relationships.

The Enterprise Customer Success Manager facilitates customer engagement, ensuring clients maximize the value of IoT solutions through tailored success plans and collaboration across teams.

The role involves engaging with major clients to enhance their use of IoT products, ensuring safety and efficiency in operations, and collaborating with internal teams to drive customer success.

The Associate Customer Success Manager will manage a portfolio of SMB customers, focusing on retention and health improvement through proactive outreach, data monitoring, and collaboration with internal teams to resolve issues and enhance product usage.

The Senior Customer Success Manager serves as the main point of contact for customers, driving product adoption, satisfaction, and retention while managing a regional book of business.

The Director will lead the Renewals and Customer Success Operations, optimizing customer experience and revenue while managing a dedicated team. Responsibilities include strategic planning, data analysis, cross-functional collaboration, and KPI monitoring to enhance renewal processes and mitigate churn.

Manage and grow a portfolio of global customer accounts, driving adoption and improving customer performance through strong relationships and strategic guidance.

As a Senior Customer Success Engineer, you will lead customer deployments, monitor system health, and drive solution adoption to optimize security value for strategic accounts.

Lead a team of Client Success Managers, ensuring client retention and strategic partnerships while managing a small portfolio. Drive performance through coaching and data-driven decisions using Salesforce.

The Client Success Manager builds strong client relationships, drives engagement, identifies opportunities, and enhances service delivery through strategic oversight and consultative selling.

Serve as the first point of contact for customers across calls, texts, and email; troubleshoot and guide users; support onboarding and cross-team workflows; manage tasks in Asana and Google Workspace; collaborate with CSMs to maintain strong customer sentiment and improve processes.

As a Customer Success Intern, you will support customer success managers in meetings, learn about customer lifecycle management, participate in training, and contribute to a project relevant to customer success initiatives.

The Strategic Customer Success Manager will manage relationships with key healthcare clients, drive retention and expansion, offer strategic insights, and collaborate cross-functionally to enhance customer satisfaction and company growth.