Top Customer Success Jobs
The role involves guiding customers through McMaster-Carr's extensive inventory, identifying new customer opportunities, and providing tailored solutions based on research and data analysis.
The Customer Solutions role at McMaster-Carr involves front-line customer service, guiding clients through the inventory, identifying new customer opportunities, and providing tailored solutions based on research and data analysis. Candidates must work efficiently and be adaptable to new challenges in a fast-paced environment.
As a Client Support Engineer, you will ensure a seamless user experience for internal and external clients on Trumid's trading platform. Responsibilities include client communication, providing technical support, incident management, and collaboration with UI and Sales teams to enhance platform usability. Your role is vital for client satisfaction and successful trading operations in a fast-paced fintech environment.
As a Customer Experience Agent, you will enhance the user experience through prompt issue resolution and effective communication with buyers and sellers. Your role involves managing customer concerns regarding orders and payments and collaborating with teams to improve processes and outcomes.
Featured Jobs
The Enterprise Field Representative is responsible for prospecting and closing new business within large enterprises, managing customer relationships, driving revenue growth, and implementing sales strategies. This role involves collaborating with internal teams, utilizing sales tools for tracking, and analyzing sales performance to enhance strategies.
The Export Compliance Specialist will support the compliance program by managing export compliance processes, assisting with regulatory audits, and providing compliance guidance across Ursa Major. Responsibilities include drafting export licenses, maintaining policies for trade and export laws, and assisting in cybersecurity compliance initiatives.
The Client Services Digital Associate will coordinate marketing, communications, and digital advertising campaigns for clients, manage project timelines, prepare client reports, communicate with stakeholders, and stay updated on digital marketing trends.
The Product Data Scientist (Senior Customer Success Lead) is responsible for leading client engagements, delivering insights, and translating business needs into data science solutions. They develop advanced algorithms for complex problems, utilizing tools like PySpark, Python, and SQL, to drive client impact and optimize business processes.
As a Product Data Scientist at ZS, you will lead client engagements by delivering insights from data analytics and building operational data processes. You will analyze complex business problems using advanced algorithms and collaborate with teams to optimize client strategies.
The Customer Experience Manager will develop strategies to enhance customer support efficiency, collaborate with product and engineering teams to improve processes, analyze customer data for trends, and lead a customer experience team to foster a customer-centric culture.
As an Investment Specialist at J.P. Morgan, you will support clients in their investment objectives, prepare product recommendations, assist in developing investment policy statements, and strengthen client relationships while adhering to compliance policies.
The Vice President of Client Onboarding will manage the onboarding experience for JP Morgan Chase clients, leading project teams to implement treasury products and services. Responsibilities include client interaction, managing expectations, documentation, and ensuring client satisfaction. Strong relationship management and risk awareness are key.
The Branch Operations Support and Fund Transfer Specialist assists Financial Advisors with onboarding clients and monitoring money transfers. Responsibilities include managing inquiries, issue resolution, project participation, and interacting with advisors and product partners while ensuring compliance with regulations.
The Research Specialist will review and classify sports and non-sports cards, tickets, and memorabilia for PSA's specification database. Responsibilities include identifying collectibles, conducting research, and maintaining communication with various divisions and external manufacturers.
As a Customer Care Representative, you will respond to customer inquiries and resolve concerns through various channels such as phone, email, and social media. You will provide information on services and assist customers with orders and complaints, while also participating in outbound calls and trade shows.
The PSA Customer Experience Show Lead will provide exceptional customer care, oversee call center staff, manage event processes, and resolve escalated customer issues. Responsibilities include staff training, logistical coordination for events, and reporting market insights to improve customer service operations.
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