Top Customer Success Jobs

As a Senior Customer Success Engineer, you will lead customer deployments, monitor system health, and drive solution adoption to optimize security value for strategic accounts.

The Associate Customer Success Manager will manage a portfolio of SMB customers, focusing on retention and health improvement through proactive outreach, data monitoring, and collaboration with internal teams to resolve issues and enhance product usage.

As a Customer Success Manager, you will manage strategic accounts, ensuring customer satisfaction, driving software adoption, and achieving retention and growth targets through relationship building and customized success plans.

Lead a team of Enterprise Customer Success Managers, manage strategic accounts, execute enterprise methodologies, and drive renewals and expansion while coordinating cross-functional delivery.

The Customer Success Manager will drive client relationships, strategize, and ensure business outcomes while collaborating with various teams. They will manage customer success plans, implement solutions, and foster partnerships with C-suite stakeholders.

As a Customer Success Specialist, you'll build relationships with schools, support educators, and help solve staffing challenges. This entry-level role focuses on account management and requires strong communication skills, resilience, and a desire to help others succeed.

The Senior Customer Success Manager at Arcadia manages a portfolio of enterprise customers, mentoring a team to enhance customer success through strategic implementations and strong relationships.

As a Customer Success Manager at PagerDuty, you will manage customer relationships, drive retention, and ensure successful adoption of PagerDuty's services while collaborating with internal teams to enhance customer satisfaction.

Own post-sale client relationships for ecommerce partners: manage campaigns, analyze performance, identify growth and upsell opportunities, use AI-driven analytics to optimize results, and advocate client needs cross-functionally to drive measurable outcomes.

Support enterprise clients by executing account strategy, acting as product expert, managing operational workflows and bug resolution, producing data-driven reports, and assisting on account projects to drive adoption and retention.

Support enterprise clients alongside Enterprise CSMs by executing account strategy, acting as a product expert, managing technical escalations and bug lifecycles, producing operational reports and data analysis, identifying cost-savings and optimization opportunities, and overseeing internal account projects to drive adoption and retention.

The Principal Customer Success Manager will engage with ~40 mid-market customers, provide strategic recommendations, and drive customer growth while ensuring high satisfaction levels. Responsibilities include developing customized success plans, building relationships, and leveraging tools like Salesforce and AI for customer engagement.

As a Customer Success Engineer at Postman, you will solve complex technical problems for customers, design implementable solutions, and create reusable assets that streamline workflows and improve customer value.

The role involves managing enterprise accounts, building client relationships, driving platform adoption, and ensuring customer success in a B2B SaaS environment.

The APX Next Customer Success Advocate acts as a strategic partner for U.S. Government clients, ensuring the full adoption and satisfaction of public safety software. Responsibilities include relationship management, operational excellence, account leadership, and technical advocacy to enhance user experience and product value.

Lead and scale an enterprise Customer Success team for high-touch SaaS customers. Build CS processes, drive retention and expansion, manage escalations, collaborate cross-functionally, monitor performance metrics, and use data to improve outcomes for strategic accounts.

Manage daily operations for client accounts: build and schedule loads, obtain appointments, track shipments, communicate updates with carriers and customers, and close out loads while prioritizing accuracy and timeliness.

Manage and grow relationships with Fortune 500 customers, ensuring effective use of Radar's location-based products. Drive customer success through knowledge, support, and opportunity identification.

The Manager of Customer Success at Moveworks leads a team to build customer relationships, drive value, own retention outcomes, and guide strategic engagements for enterprise clients.

The Senior Enterprise Customer Success Manager at Drata will manage executive relationships, drive outcomes in compliance programs, and align product capabilities with customer growth and security.

Senior Customer Success Engineers provide enterprise technical support, resolving complex data management issues, troubleshooting networking, and enhancing customer experiences with Rubrik solutions.

The Senior Customer Success Manager will manage customer relationships, driving retention and satisfaction by leveraging expertise in cybersecurity and product knowledge.

Manage a portfolio of enterprise and mid-market accounts, identifying upsell opportunities, executing renewals, and ensuring customer satisfaction and growth through strong relationships and strategic guidance.

The Customer Success Manager will manage relationships with AmLaw 100 firms, drive customer engagement, and ensure product adoption while collaborating with internal teams to meet client needs.

The Customer Success Manager is responsible for managing post-sale experiences for mid-market customers, ensuring retention and satisfaction while fostering relationships and coordinating business reviews.