Top Customer Success Jobs

Reposted 18 Hours AgoSaved
Remote
United States
95K-152K Annually
Senior level
95K-152K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
As a Customer Success Manager II, you will drive customer engagement, maintain relationships, and lead initiatives to ensure high product adoption and customer satisfaction across a regional Mid-Market segment.
Top Skills: Google SuiteMS OfficeSalesforceSlack
YesterdaySaved
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Remote or Hybrid
New York, NY, USA
Easy Apply
125K-172K Annually
Senior level
125K-172K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
The Senior Principal Customer Success Manager fosters executive-level relationships with customers to drive their digital transformation and SaaS adoption, advising on best practices and proactively addressing risks to achieve business goals.
Top Skills: Ai/MlDevOpsSaaS
YesterdaySaved
Remote
United States
95K-152K Annually
Senior level
95K-152K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Senior Customer Success Manager manages relationships with high-revenue SMB clients, driving satisfaction and retention through tailored guidance and proactive engagement, especially for Mandarin-speaking customers.
Top Skills: Google SuiteMS OfficeSalesforce CRMSlack
YesterdaySaved
Easy Apply
Hybrid
Boston, MA, USA
Easy Apply
72K-108K Annually
Entry level
72K-108K Annually
Entry level
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
The Customer Success Manager at Klaviyo focuses on ensuring customer satisfaction by empowering creators and facilitating their use of first-party data for personalized experiences in ecommerce. Responsibilities include onboarding new hires, collaborating with clients, and attending industry events with up to 10% travel.
YesterdaySaved
Remote or Hybrid
Boston, MA, USA
89K-120K Annually
Senior level
89K-120K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
As a Senior Customer Success Manager, you'll ensure customer satisfaction, build relationships, provide product expertise, advocate for customer needs, and manage risks to meet their cybersecurity goals.
Top Skills: Cloud SecurityCyber SecurityNetwork SecuritySaaSSecurity Frameworks
YesterdaySaved
Remote or Hybrid
Vienna, VA, USA
148K-260K Annually
Expert/Leader
148K-260K Annually
Expert/Leader
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Principal Customer Success Manager oversees customer portfolios, drives product adoption, manages projects, mentors team members, and ensures optimal use of ServiceNow products.
Top Skills: AIServicenow
YesterdaySaved
Remote
United States
95K-152K Annually
Senior level
95K-152K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Bilingual Payroll Customer Success Manager will enhance customer loyalty and reduce churn by managing account relationships, leading product trainings, and analyzing data to optimize client experiences.
Top Skills: ChilipiperGoogle SuiteMS OfficePayroll SoftwareSalesforce CRMSlack
Reposted YesterdaySaved
Easy Apply
Hybrid
Denver, CO, USA
Easy Apply
102K-110K Annually
Mid level
102K-110K Annually
Mid level
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
The Enterprise Customer Success Manager builds strategic relationships with key clients, driving product adoption and delivering business value through effective account management. Responsibilities include managing onboarding, analyzing usage trends, and collaborating with cross-functional teams to ensure client success.
Top Skills: SaaS
Reposted YesterdaySaved
Hybrid
Denver, CO, USA
80K-90K Annually
Junior
80K-90K Annually
Junior
Artificial Intelligence • Healthtech • Productivity • Software • Automation
As a Customer Success Manager, you will own customer relationships, overseeing onboarding, guiding account success, and driving product adoption while managing renewals and ensuring customer satisfaction.
Top Skills: Salesforce
Reposted YesterdaySaved
Hybrid
3 Locations
150K-180K Annually
Mid level
150K-180K Annually
Mid level
Artificial Intelligence • HR Tech • Other • Software • Business Intelligence
The Customer Success Manager will mentor enterprise customers on AI Agents usage, drive onboarding, create customer success strategies, and enhance product adoption and value.
Top Skills: Ai ProductsExcelGoogle Sheets
Reposted YesterdaySaved
Easy Apply
In-Office or Remote
2 Locations
Easy Apply
120K-160K Annually
Mid level
120K-160K Annually
Mid level
Healthtech • Software
The Customer Success Manager will manage a diverse portfolio, ensure user adoption, lead reviews, and develop strategies for client success.
Top Skills: AmplitudeGainsightLookerOmniPlanhatVitaly
Reposted YesterdaySaved
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Remote or Hybrid
New York, NY, USA
Easy Apply
125K-172K Annually
Senior level
125K-172K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
The Senior Principal Customer Success Manager builds relationships with key stakeholders, guiding customers in their digital transformation and promoting PagerDuty's product adoption while proactively managing risks and ensuring customer satisfaction.
Top Skills: SaaS
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Reposted YesterdaySaved
Easy Apply
Hybrid
Wakefield, MA, USA
Easy Apply
110K-130K Annually
Senior level
110K-130K Annually
Senior level
Fintech • Software
The Senior Client Success Manager is responsible for managing strategic client relationships, ensuring value delivery, providing client advocacy, and collaborating with sales for expansion opportunities.
Top Skills: SaaS
Reposted YesterdaySaved
Easy Apply
Remote or Hybrid
Detroit, MI, USA
Easy Apply
112K-155K Annually
Senior level
112K-155K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
The Senior Principal Customer Success Manager builds relationships with key customer stakeholders, drives product adoption and value, and forecasts risks. Responsibilities include guiding change management and representing customer feedback.
Top Skills: AIDevOpsMachine LearningSaaS
Reposted 2 Days AgoSaved
Remote or Hybrid
United States
95K-120K Annually
Mid level
95K-120K Annually
Mid level
Insurance • Logistics • Software • Transportation • Business Intelligence
The Customer Success Manager at SambaSafety will build relationships with enterprise fleet customers, drive product adoption, monitor performance metrics, and collaborate with cross-functional teams to ensure customer satisfaction and success.
Top Skills: Salesforce
Reposted 2 Days AgoSaved
In-Office
New York, NY, USA
95K-152K Annually
Junior
95K-152K Annually
Junior
Cloud • Fintech • Food • Information Technology • Software • Hospitality
As a Customer Success Manager, you will build relationships with customers, drive product adoption, and retain revenue through consultative engagements and cross-functional collaboration.
Top Skills: Google SuiteMS OfficePos SoftwareSalesforce CRMSlack
2 Days AgoSaved
Easy Apply
Remote
USA
Easy Apply
120K-140K Annually
Senior level
120K-140K Annually
Senior level
Big Data • Healthtech • HR Tech • Machine Learning • Software • Telehealth • Big Data Analytics
The Senior Client Success Manager will manage large market client relationships, ensuring client satisfaction and engagement while identifying risks and opportunities. This role involves tracking KPIs, project management, and collaboration with cross-functional teams to deliver high-quality client experiences.
Reposted 2 Days AgoSaved
In-Office
New York, NY, USA
Mid level
Mid level
Software
The Customer Success Manager will drive client adoption, maximize engagement with TULU's products, and ensure measurable ROI for property management and landlord clients, while developing customer success processes and improving client satisfaction.
Top Skills: Crm SystemsSalesforce
Reposted 2 Days AgoSaved
Easy Apply
Remote
USA
Easy Apply
150K-165K Annually
Senior level
150K-165K Annually
Senior level
Big Data • Healthtech • HR Tech • Machine Learning • Software • Telehealth • Big Data Analytics
The Client Success Director manages key client relationships, ensure client satisfaction, and collaborates with teams to enhance service delivery in the healthcare sector.
Top Skills: B2B Saas
Reposted 2 Days AgoSaved
Remote
United States
152K-235K Annually
Senior level
152K-235K Annually
Senior level
Security • Software • Cybersecurity • Automation
The Senior Enterprise Customer Success Manager will manage strategic relationships with enterprise customers, focusing on compliance frameworks and driving measurable outcomes and growth.
Top Skills: CatalystJIRASalesforceSigma
Reposted 2 Days AgoSaved
Remote or Hybrid
2 Locations
160K-180K Annually
Senior level
160K-180K Annually
Senior level
Enterprise Web • Fintech • Payments • Software • Financial Services
The Director of Customer Success leads enterprise bank and credit union accounts, focusing on customer relationship management, growth, and satisfaction while mentoring a team and collaborating with Product and Engineering.
Reposted 2 Days AgoSaved
Remote
USA
80K-150K Annually
Mid level
80K-150K Annually
Mid level
Healthtech • Pet
As a Customer Success Manager, you'll develop and maintain relationships with veterinary hospital partners, strategize account growth, and gather customer feedback to inform product development and long-term goals.
Reposted 2 Days AgoSaved
In-Office
New York, NY, USA
80K-136K Annually
Entry level
80K-136K Annually
Entry level
Artificial Intelligence • Digital Media • eCommerce • Marketing Tech • Software • Automation
Own post-sale client relationships for ecommerce partners: manage campaigns, analyze performance, identify growth and upsell opportunities, use AI-driven analytics to optimize results, and advocate client needs cross-functionally to drive measurable outcomes.
Top Skills: AIAi-Powered ToolsAnalytics
Reposted 2 Days AgoSaved
Hybrid
Framingham, MA, USA
65K-123K Annually
Mid level
65K-123K Annually
Mid level
Big Data • Healthtech • Software
The Customer Success Manager ensures client success by driving product adoption, building partnerships, segmenting business, and mitigating churn to enhance customer experience.
Top Skills: Customer SupportProject Management
Reposted 2 Days AgoSaved
Remote or Hybrid
United States
120K-203K Annually
Senior level
120K-203K Annually
Senior level
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
Lead and mentor a team of Customer Success Managers to drive customer satisfaction, retention, and product adoption, while managing strategic accounts and processes.
Top Skills: GainsightSalesforce
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