Top Customer Success Jobs
Q2 is seeking a Senior Customer Enablement Consultant to work directly with customers to help them fully adopt and utilize their solutions. The role involves partnering with the Client Success Manager and internal SMEs to advance customer's strategic goals, ensure customer satisfaction, and create raving fans. The ideal candidate is an outgoing, organized, and thoughtful relationship builder with a bias for action and problem-solving skills.
Q2 is seeking a Senior Customer Enablement Consultant to work directly with customers to help them fully adopt and utilize their solutions. Responsibilities include being a subject matter expert on customer usage, building and leading customer programs, analyzing data for improvement opportunities, and serving as the primary advocate for customer initiatives internally.
Q2 is seeking a Senior Customer Enablement Consultant to work directly with customers to help them fully adopt and utilize their solutions. The ideal candidate is outgoing, organized, and a thoughtful relationship builder who adapts well to varying teams and cultures. They must have a bias for action, love effecting change, and be skilled at solving puzzles.
The Senior Director of Customer Experience at Inspira Financial is responsible for curating the end-to-end client experience, developing process maps, feedback loops, and insights for the Business Councils, Technology, and Product teams. They lead all aspects of performance and outcomes aligned with the Client Experience Institute (CXI) at the company.
As an Engagement Specialist at Mainstay, you will implement features that help partners and end users on the Engagement Platform. Responsibilities include planning learner communications, analyzing platform performance, and supporting customer growth. Requires at least two years of higher-education experience and strong communication skills.
Featured Jobs
Lead a team of Public Sector Customer Success Managers to manage unique onboarding and training needs for customers in the public sector segment. Prioritize user feedback and satisfaction while identifying usage trends and developing strategic recommendations for improving post-sales experience. Focus on team metrics like Net Dollar Retention and Customer Health.
As a Growth Customer Advocate at Atlassian, responsible for providing exceptional customer engagement, driving revenue growth through upselling and cross-selling, assisting customers in building a compelling business case, and capturing customer insights to optimize product and marketing strategies. Requires 3+ years of experience in business-to-business sales environment and a customer-centric mindset.
Customer Success Manager responsible for ensuring customers get the most value from technology, data solutions, and consulting services. Responsibilities include onboarding, problem-solving, building relationships, providing training and support, and advocating for customer needs. Ideal candidate has 4+ years in customer-oriented roles and experience in construction or energy efficiency industries. Bachelor's degree required. Strong communication, problem-solving, and analytical skills desired.
The Support Specialist, Payroll is responsible for supporting R365 Payroll clients by providing technical support and troubleshooting. They will also assist with payroll integration functionality and basic training as needed. Strong attention to detail and effective communication skills are essential for success in this role.
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The Customer Care Team Lead at Sunbit in Las Vegas, NV, will be responsible for leading and motivating a team of Customer Care Agents in a call center environment. The role includes providing customer service, training new employees, monitoring agent performance, and developing new policies.
The Customer Success Manager will be responsible for ensuring the success of enterprise customers by providing continuous support, driving product usage, and executing consulting projects. They should have experience in IT management projects, project management, and knowledge of Gainsight or Totango.
The Customer Success Onboarding Manager is responsible for the onboarding of new accounts to the LeanIX platform, ensuring a seamless customer experience. They coordinate with various departments, manage project resources, and communicate project status to stakeholders. The role requires 2-5 years of experience in IT Management projects with customer interaction, excellent communication skills, and a Bachelor's degree.
As a Customer Success Engineer at LeanIX, you will be a trusted advisor for technical aspects of the platform, manage technical communication with enterprise customers, develop solutions in collaboration with technical SMEs, and maintain high customer retention through proactive communication.
Join Bonterra as a Tier 1 Support Specialist to provide expert assistance for Bonterra software products and deliver exceptional customer support across various channels. Collaborate with internal teams, escalate technical issues, and document customer interactions meticulously. Ideal for customer-centric problem-solvers passionate about customer satisfaction and team collaboration.
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