Top Customer Success Jobs
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The Designated Support Engineer will manage relationships with strategic customers, coordinate high touch support, oversee project management for support cases, engage with internal teams to address customer issues, and drive customer self-sufficiency. This role requires strong analytical and communication skills in a fast-paced environment.
The Customer Acquisition Manager at Automattic is responsible for creating and refining paid media strategies to acquire and monetize customers. This role requires expertise in digital marketing, particularly in optimizing multi-million dollar SEM campaigns and analyzing data for strategic decision-making.
Compassionate and motivated Enrollment Specialist role at StraighterLine, engaging with potential students to help them enroll and meet their educational goals. Responsibilities include communicating with students via various channels, providing course recommendations, and maintaining accurate records. Full-time, hourly position with specific work hours and location requirements in select states.
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The Customer Implementation Specialist at Transfr will manage the setup and rollout of training solutions for clients, ensuring effective implementation and strong client relationships. Key responsibilities include on-site installation, client training, troubleshooting, and project coordination with internal teams. The role supports relationship management by regularly interacting with clients to ensure successful implementation and gather feedback for improvements.
The Customer Support Analyst is responsible for analyzing customer support data to provide insights that enhance decision-making and improve user experience. This role entails data collection, reporting, tracking key performance metrics, analyzing customer feedback, and collaborating with cross-functional teams to identify process improvement opportunities using the latest technologies.
The Associate Executive Protection Specialist safeguards principals from safety and security hazards in both domestic and international settings, assists with site surveys, operates vehicles safely, provides close-in protection, coordinates communication with stakeholders, and manages physical security operations.
Threat Detection Specialist responsible for maintaining knowledge on the current cyber threat landscape, creating and updating indicator logic, providing relevant alerts, and performing threat hunting missions based on TTPs. Must have at least 3 years of experience with IDS/IPS Solutions, Windows Event logs, Sysmon, and Linux logs.
As a Senior Mid-Market Customer Success Manager, you will act as a trusted advisor to revenue leaders, driving customer engagement, adoption, and business outcomes while managing relationships and metrics for portfolio growth and retention.
The Senior Client Success Manager is responsible for driving post-sale servicing and client retention by building strong relationships, providing training, analyzing data, and developing insights for clients in the AdTech space. The role involves managing a diverse client portfolio and mentoring junior team members.
The Onboarding Specialist is responsible for managing the onboarding process for new hires, ensuring compliance with company and regulatory requirements, and maintaining accurate employee records. This role involves communication with new hires, facilitating orientation, and supporting colleagues in meeting onboarding needs.
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