Top IT Jobs

Provide Tier I or Tier II end-user IT support for Nascentia Health: respond to helpdesk calls/emails, troubleshoot hardware/software, log and escalate incidents, perform installs/changes, maintain devices and inventory, create knowledgebase articles, and support users via training and on-call rotations to minimize downtime.

Provide Tier I IT support for hardware, software, network connectivity, and applications. Log and resolve tickets via phone/email/chat/Teams and in-person. Perform account provisioning, password resets, AD/Entra ID user management, workstation setup, MDM/Intune mobile device support, VPN/remote desktop assistance, and remote/on-site support. Maintain documentation, asset records, and assist with compliance, audits, and IT service delivery.

Oversee daily help desk operations and liaison with MSP to ensure timely incident resolution. Monitor SLAs, manage escalations, maintain knowledge base, support onboarding/offboarding, coordinate cross-team issue resolution, and drive process improvements and help desk readiness for IT projects.

Provide 24x7 monitoring and event management for NIH infrastructure: investigate alerts, escalate to Tier 2, coordinate incident bridges, author outage communications and lessons-learned reports, and support proactive prevention and response activities.

First-line remote IT support handling help desk tickets and phone requests. Troubleshoot hardware, software, networking, printing, A/V, VoIP, Active Directory, Windows Server, and VMs. Create user accounts, assist onboarding, document resolutions, update clients, escalate complex issues, and contribute to the internal knowledge base.

Provide frontline IT support for clinical and corporate users: manage phone/chat/ticket queues, troubleshoot Windows/macOS/iOS hardware and software, administer Microsoft 365 services (Exchange, SharePoint, Teams, OneDrive), monitor Entra ID and service health, automate with PowerShell, and collaborate with MSP to maintain secure, high-availability operations.

Provide daily IT support and ticket resolution for hotel systems and networks, assist guests and staff, lead small IT initiatives, ensure 24/7 operational coverage, and support team engagement and financial performance goals.

Support and integrate OT and lab applications for manufacturing and R&D: gather requirements, manage application lifecycles (development, CSV, vendor management, releases), troubleshoot systems/infrastructure/databases, and lead multiple IT/OT projects while coordinating with global IT and site stakeholders.

Lead cloud-first IT infrastructure across the Americas, owning Cloud, Systems, Networking, and Help Desk. Drive Zero-Trust identity and access strategy, SIEM integration, endpoint and network modernization (predominantly macOS), ITIL processes, disaster recovery, compliance (ISO 27001, SOC 2), vendor negotiations, budgeting, and team development to ensure secure, highly available operations.

Provide onsite IT support for up to ~200 end users: respond to calls and emails, diagnose and resolve PC hardware/software, LAN and voice network issues, install/upgrade components, perform proactive system monitoring, document and track incidents, train users, and participate in IT projects.

Manage overall IT and network operations for a large DoD contract: set strategies, policies, budgets, and procedures; develop and run network operations programs; lead dispersed teams to secure integrated and distributed networks; perform other assigned duties.

Provide 1st-tier desktop support for employees and clients, troubleshoot Windows and macOS systems, manage account provisioning and file-sharing environments, collaborate with international teams and 3rd parties, and support AV/media solutions including Avid systems to maintain high availability and performance.

Provide hands-on, white-glove IT support for the Los Angeles office and executives: troubleshoot hardware/software/network across Windows, macOS, and Linux; manage device provisioning, onboarding/offboarding, and enterprise MDM (Intune, Jamf); support video conferencing and AV; administer Active Directory and Microsoft 365 GCCH accounts; contribute to infrastructure upgrades, IT initiatives, and maintain knowledge base documentation.

Provide frontline and escalated end-user IT support: troubleshoot hardware, software, network, and connectivity issues; manage incidents via ticketing system; administer AD/Entra ID and endpoint management; image and deploy devices; maintain asset inventory, documentation, SOPs, and compliance; identify improvements and share knowledge across IT.

Provide day-to-day internal IT support: manage Mac/Windows device lifecycle via MDM, troubleshoot hardware/software and network issues, install and maintain workstation and meeting-room AV, provision/deprovision users in Okta/Google Workspace/1Password, document resolutions, support security compliance, and assist with on-site warehouse IT needs while automating tasks with AI tools.