Top IT Jobs

Owns workforce IT systems, including Google Workspace, MDM, identity and access management, endpoint compliance, employee onboarding and offboarding, access reviews, vendor security due diligence, IT documentation, and employee troubleshooting. Partners with engineering and security/compliance teams to remediate control gaps and maintain secure, audit-ready systems in a fast-scaling healthcare AI company.

Supports, maintains, and improves IT systems and infrastructure through server administration, patching, configuration, monitoring, troubleshooting, user support, deployments, migrations, security controls, and incident response. The role manages accounts and access, performs root cause analysis, documents procedures, supports audits, and collaborates with network, security, application, and help desk teams. This is an on-site position in Annapolis Junction, Maryland, requiring an active TS/SCI clearance with polygraph.

Leads a 100-person Tier 1 service desk team, overseeing operations, projects, training, hiring, performance management, escalations, service restoration, and SLA performance. Analyzes support data, identifies trends, coordinates issue resolution with technical teams, and supports rollout of new systems and processes. Requires strong communication, problem-solving, customer service, operational, and basic networking, operating system, and application troubleshooting skills.

Supports and maintains servers, operating systems, applications, and IT infrastructure. Responsibilities include system administration, patching, configuration, monitoring, troubleshooting escalated issues, account and access management, system deployments, upgrades, security controls, incident response, documentation, reporting, and process improvement. The role collaborates with network, security, applications, and help desk teams while supporting compliance and infrastructure performance.

Drives adoption of core technology tools by designing training, configuring platforms, supporting migrations, tracking usage metrics, and improving workflows. Administers tools such as Microsoft 365, SharePoint, Teams, and ClickUp; translates stakeholder requirements into configurations; supports reporting and dashboards; and partners with ministry leaders and IT teams to improve user engagement and technology value.

Leads daily IT operations, infrastructure, engineering, cybersecurity, end-user support, vendor management, and technology projects. Oversees systems, networks, cloud platforms, user access lifecycle, backups, disaster recovery, patching, vulnerability remediation, asset management, and service-level performance. Supports audits and regulatory examinations while presenting operational metrics to leadership. Manages teams, budgets, vendors, and technology initiatives to ensure secure, reliable, compliant, and effective services across multiple locations.

Leads IT support operations, supervises support personnel, manages service tickets and performance metrics, and oversees infrastructure, endpoints, identity management, cybersecurity, asset inventories, vendors, and enterprise applications. Ensures technology services support office, manufacturing, laboratory, warehouse, and remote environments while meeting GxP, validation, quality, security, and regulatory requirements. Coordinates incidents, maintenance, upgrades, documentation, procurement, and service restoration.

Manage IT onboarding and offboarding, hardware and software lifecycles, enterprise SaaS platforms, identity and access controls, endpoint support, inventory, licensing, and vendor coordination. Develop scripts, API integrations, dashboards, automation workflows, and lightweight internal tools. Troubleshoot distributed operational systems, support site launches and deployments, maintain documentation, and assist with security, compliance, audits, and process improvement initiatives.

Leads IT service and support across North American waste and recycling operations. Manages a geographically dispersed technician team, develops talent, sets performance expectations, oversees multi-site IT lifecycles, aligns technology initiatives with business leaders, manages OpEx and CapEx budgets, and leads regional hardware, networking, and facility technology deployments. Requires a hands-on leadership style with substantial travel to operational sites.

Provides front-line IT support across multiple locations, managing helpdesk tickets, troubleshooting hardware, software, network, and access issues, and responding to security alerts. Handles employee onboarding and offboarding, device imaging, account administration, Microsoft 365 support, asset tracking, conference room AV, documentation, and IT projects. The role requires Windows and macOS expertise, identity-platform administration, customer-focused communication, and occasional local travel, evening, and weekend support.

Manages IT business solutions teams supporting network infrastructure, databases, devices, hardware, software, and enterprise services. Provides leadership to managers, supervisors, and individual contributors; implements departmental strategies; oversees team performance, service quality, and operational objectives; addresses resource challenges; and resolves technical and operational issues affecting the broader department.

Provide frontline IT support via ticketing (NinjaOne): resolve account, software, hardware, network, and conferencing issues; configure and image laptops; manage endpoint enrollment (Intune/Rippling); support Entra ID/Azure AD and MFA; document tickets and knowledge base (Notion); escalate complex issues; assist onboarding/offboarding while following security and compliance practices.

Provide hands-on IT support for staff, researchers, and visitors. Responsibilities include ticket resolution, hardware and software troubleshooting, account support, device setup, inventory management, onboarding and offboarding, Google Workspace administration, physical access control, camera monitoring, event support, office reservations, and documentation. The role also assists with office operations and may require evening or weekend onsite coverage for events or urgent issues.

Administer and monitor the Nexthink platform, including platform health, collector deployments, data quality, dashboards, automated actions, and remediation workflows. Maintain compliance with IT standards, security requirements, and operational procedures. The role also supports Microsoft PC configuration and troubleshooting, networking, and security protocols in a corporate manufacturing environment.

Provides Tier 1–2 support for a remote workforce, troubleshooting Windows and macOS issues, managing tickets and SLAs, and documenting solutions. Owns employee onboarding and offboarding, IAM, access reviews, SSO support, Intune device management, endpoint security, hardware logistics, Google Workspace administration, and SaaS tools. Automates tasks with PowerShell and Bash while supporting SOC 2 and HIPAA compliance, audit evidence collection, and access-related remediation.

Provide hands-on IT support for the Washington, D.C. office, including service desk troubleshooting, Windows and macOS device lifecycle management, conference room and AV systems, printers, connectivity, and Office 365 administration. Manage user access and licensing, proactively resolve technical issues, and occasionally travel to operational and test facilities to establish and support local IT environments. Experience with Intune, Jamf, PowerShell, or Python is beneficial.

Maintains and upgrades enterprise IT systems, endpoints, mobile devices, operating system images, virtual desktops, printers, and software. Provides escalated hardware and software troubleshooting, executive white-glove support, documentation, KPI reporting, security and compliance assistance, and backup management. The role supports Windows and Mac environments, manages Intune and Autopilot, collaborates with cybersecurity teams, and participates in a rotating 24/7 on-call schedule with onsite support in Everett or Kirkland.

Maintains and supports enterprise IT systems, endpoints, mobile devices, operating system images, software deployment, patching, backups, virtualization, and cloud environments. Manages Intune, printers, security compliance, documentation, KPIs, escalated troubleshooting, and executive white-glove support. Provides on-call assistance, supports remote users, collaborates with cybersecurity, recommends technology improvements, and assists with IT projects. The role requires on-site support in Kirkland or Everett and flexible scheduling.

Supports Infrastructure IT partner services, including provisioning, deployment, maintenance, upgrades, and decommissioning of laptops and peripherals. Assists with hardware and software request fulfillment, asset and inventory tracking, remote equipment control, incident troubleshooting, service-level compliance, process improvements, and end-user computing upgrades. Collaborates with system administrators, engineers, and colleagues while managing multiple tasks and priorities.

Provides help desk support by answering calls, troubleshooting hardware and software issues, documenting tickets, escalating unresolved problems, repairing or replacing equipment, managing user accounts, handling warranties, and deploying PCs through Intune. The role supports technology used across rental, retail, ski school, ticketing, and office applications while delivering positive internal customer service. It requires independent work, attention to detail, basic networking knowledge, and the ability to meet physical demands including standing and lifting up to 50 pounds.

Serves as the primary IT liaison for an engineering, procurement, and construction organization. Provides second-level desktop support, basic network troubleshooting, supervised smart-hands assistance, asset management, onboarding and deployment support, and incident resolution. Coordinates escalations with centralized IT teams, supports office and project-site technology activities, documents procedures, and ensures compliance with cybersecurity, safety, service-level, and change-management requirements.

Provide advanced onsite and remote end-user technical support across Windows, macOS, Linux, mobile, VDI, collaboration and infrastructure technologies. Troubleshoot complex incidents, perform root-cause analysis, manage multiple support channels and executive escalations, maintain ITIL-based processes, create documentation, participate in deployments, and collaborate with engineering, security, and vendors to implement permanent solutions.

Provide Level 2 support and maintenance for Rural Metro Fire business applications (Baseware, UKG Telestaff, WFM). Monitor performance, escalate to Level 3, coordinate vendors, deliver user training and documentation, perform system administration (backups, patches, compliance), assist on implementations and testing, and support employees with application issues including occasional after-hours/on-call work.

Provide frontline IT help desk support across channels and departments; administer Windows Server and Active Directory; deploy patches and image workstations; configure networking, firewalls, VPNs and cabling; manage Azure AD/Entra ID, Microsoft 365, mobile device management, backups (Veeam/Windows Backup), and perform restore testing; occasional travel and rare after-hours response.

Provide on-site installation, configuration, maintenance, and troubleshooting for end-user hardware and software. Manage user accounts, document ticket resolutions, support mobile devices, restore backups, diagnose network issues related to end users, coordinate with other IT units and contractors, train users, and travel to sites as needed to ensure continuity of operations.