Top IT Jobs

Provide hands-on IT support for staff, researchers, and visitors. Responsibilities include ticket resolution, hardware and software troubleshooting, account support, device setup, inventory management, onboarding and offboarding, Google Workspace administration, physical access control, camera monitoring, event support, office reservations, and documentation. The role also assists with office operations and may require evening or weekend onsite coverage for events or urgent issues.

Administer and monitor the Nexthink platform, including platform health, collector deployments, data quality, dashboards, automated actions, and remediation workflows. Maintain compliance with IT standards, security requirements, and operational procedures. The role also supports Microsoft PC configuration and troubleshooting, networking, and security protocols in a corporate manufacturing environment.

Provides Tier 1–2 support for a remote workforce, troubleshooting Windows and macOS issues, managing tickets and SLAs, and documenting solutions. Owns employee onboarding and offboarding, IAM, access reviews, SSO support, Intune device management, endpoint security, hardware logistics, Google Workspace administration, and SaaS tools. Automates tasks with PowerShell and Bash while supporting SOC 2 and HIPAA compliance, audit evidence collection, and access-related remediation.

Provide hands-on IT support for the Washington, D.C. office, including service desk troubleshooting, Windows and macOS device lifecycle management, conference room and AV systems, printers, connectivity, and Office 365 administration. Manage user access and licensing, proactively resolve technical issues, and occasionally travel to operational and test facilities to establish and support local IT environments. Experience with Intune, Jamf, PowerShell, or Python is beneficial.

Maintains and upgrades enterprise IT systems, endpoints, mobile devices, operating system images, virtual desktops, printers, and software. Provides escalated hardware and software troubleshooting, executive white-glove support, documentation, KPI reporting, security and compliance assistance, and backup management. The role supports Windows and Mac environments, manages Intune and Autopilot, collaborates with cybersecurity teams, and participates in a rotating 24/7 on-call schedule with onsite support in Everett or Kirkland.

Maintains and supports enterprise IT systems, endpoints, mobile devices, operating system images, software deployment, patching, backups, virtualization, and cloud environments. Manages Intune, printers, security compliance, documentation, KPIs, escalated troubleshooting, and executive white-glove support. Provides on-call assistance, supports remote users, collaborates with cybersecurity, recommends technology improvements, and assists with IT projects. The role requires on-site support in Kirkland or Everett and flexible scheduling.

Supports Infrastructure IT partner services, including provisioning, deployment, maintenance, upgrades, and decommissioning of laptops and peripherals. Assists with hardware and software request fulfillment, asset and inventory tracking, remote equipment control, incident troubleshooting, service-level compliance, process improvements, and end-user computing upgrades. Collaborates with system administrators, engineers, and colleagues while managing multiple tasks and priorities.

Provides help desk support by answering calls, troubleshooting hardware and software issues, documenting tickets, escalating unresolved problems, repairing or replacing equipment, managing user accounts, handling warranties, and deploying PCs through Intune. The role supports technology used across rental, retail, ski school, ticketing, and office applications while delivering positive internal customer service. It requires independent work, attention to detail, basic networking knowledge, and the ability to meet physical demands including standing and lifting up to 50 pounds.

Serves as the primary IT liaison for an engineering, procurement, and construction organization. Provides second-level desktop support, basic network troubleshooting, supervised smart-hands assistance, asset management, onboarding and deployment support, and incident resolution. Coordinates escalations with centralized IT teams, supports office and project-site technology activities, documents procedures, and ensures compliance with cybersecurity, safety, service-level, and change-management requirements.

Provide advanced onsite and remote end-user technical support across Windows, macOS, Linux, mobile, VDI, collaboration and infrastructure technologies. Troubleshoot complex incidents, perform root-cause analysis, manage multiple support channels and executive escalations, maintain ITIL-based processes, create documentation, participate in deployments, and collaborate with engineering, security, and vendors to implement permanent solutions.

Provide Level 2 support and maintenance for Rural Metro Fire business applications (Baseware, UKG Telestaff, WFM). Monitor performance, escalate to Level 3, coordinate vendors, deliver user training and documentation, perform system administration (backups, patches, compliance), assist on implementations and testing, and support employees with application issues including occasional after-hours/on-call work.

Provide frontline IT help desk support across channels and departments; administer Windows Server and Active Directory; deploy patches and image workstations; configure networking, firewalls, VPNs and cabling; manage Azure AD/Entra ID, Microsoft 365, mobile device management, backups (Veeam/Windows Backup), and perform restore testing; occasional travel and rare after-hours response.

Provide on-site installation, configuration, maintenance, and troubleshooting for end-user hardware and software. Manage user accounts, document ticket resolutions, support mobile devices, restore backups, diagnose network issues related to end users, coordinate with other IT units and contractors, train users, and travel to sites as needed to ensure continuity of operations.

Provide Tier 2 technical support and serve as escalation for Tier 1: troubleshoot hardware, software, networking, user accounts, Windows 11, Microsoft 365, VPN, and printers; perform onboarding/terminations and user training; use RMM for patching, security hardening, and deployments; support multi-site office setups and ISP provisioning; monitor refrigeration temperatures; comply with HIPAA and PCI; participate in incident response and on-call rotation.

Provide high-touch onsite and remote technical support for corporate staff and executive leadership. Troubleshoot and resolve hardware, software, networking, phone, and mobile issues across macOS, Windows, and mobile platforms. Configure, deploy, patch, recover, and retire devices; manage asset inventory and device lifecycle; support conference room and collaboration technologies; escalate and coordinate with Infrastructure and Security teams.

Provide primary onsite and remote IT support, resolve escalations, manage ITIL service operations, administer SharePoint Online, coordinate deployments, support desktop imaging and cloud infrastructure, train staff, and maintain IT operational documentation.

Build and run a white-glove executive support function: own intake, SLAs, runbooks, and escalations for executives, ABPs, and board. Provide AV support for board meetings and exec rooms, handle urgent tech incidents, work shared ticket queue, participate in on-call rotation, maintain San Francisco on-site presence, and document processes and KB content.

Build and maintain automations (Okta Workflows, Jira Automation, Atlassian Rovo) to deflect repetitive tickets; develop automation pipelines; scope sprint work; and provide hands-on Tier 1/2 in-office support including laptop provisioning, account lifecycle management, and Mac fleet administration using Jamf and Google Workspace.

Provides remote user and systems support across Microsoft 365 and business platforms. Responsibilities include troubleshooting hardware, software, access, permissions, and connectivity issues; managing accounts, assets, licenses, and documentation; coordinating escalations; testing system changes; supporting cybersecurity and privacy controls; and identifying recurring issues and workflow improvements.

Lead IT operations, teams, and vendor relationships; own service delivery, incident/change management, network and endpoint security, DR/BC planning, and full lifecycle IT project delivery. Act as business partner to translate firm needs into IT initiatives, enforce compliance and SLAs, and drive modernization and continuous improvement.

Support and modernize the City Attorneys IT systems and legal technology tools; assess, select, deploy, and maintain solutions; gather requirements; train and support end users; develop documentation, usage guidelines, and best practices; collaborate with stakeholders and vendors; provide 24-hour on-call rotation and improve workflows and system efficiency.

Provide technical support and mentoring for computers, servers, networks, and peripherals. Maintain network security, email systems, HIPAA compliance, and assist with Meaningful Use/CMS requirements. Troubleshoot multi-user issues, update policies/procedures, and deliver timely user support and documentation.

Provide white-glove L2/L3 technology support for executives: device lifecycle management, email/calendar and M365 support, AV and meetings setup, secure remote access, incident triage, security practices, executive coaching, and operational runbooks for executive services.

Provide basic Windows help desk support: troubleshoot desktops, laptops, peripherals, installs and updates, assist with password resets, printer and network issues, document tickets, and escalate complex problems to senior IT staff. Entry-level role focused on user support and learning.

Provide end-user IT support: troubleshoot Windows and Microsoft 365 environments, install/configure hardware and software, log incidents in ITSM (ServiceNow), escalate issues, maintain documentation, deliver user training, support AV and collaboration tools, and collaborate on digital workplace initiatives.