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Top Customer Success Jobs

8 Days AgoSaved
Remote
United States
122K-188K Annually
Senior level
122K-188K Annually
Senior level
Security • Software • Cybersecurity • Automation
The Senior Customer Success Manager at Drata will lead strategic customer relationships, ensure compliance program success, and drive measurable business outcomes while guiding customers through complex frameworks.
Top Skills: CatalystJIRASalesforceSigma
8 Days AgoSaved
In-Office
Miami, FL, USA
75K-120K Annually
Senior level
75K-120K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Senior Customer Success Manager serves as the main point of contact for customers, driving product adoption, satisfaction, and retention while managing a regional book of business.
Top Skills: Google SuiteMS OfficeSalesforceSlack
Reposted 8 Days AgoSaved
Remote
United States
143K-193K Annually
Senior level
143K-193K Annually
Senior level
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
The Customer Success Manager will lead customer engagement, drive product adoption, and enhance customer relationships for success with Dropbox. Responsibilities include managing deployments, addressing customer needs, and collaborating with internal teams for improved satisfaction and growth.
Top Skills: Api ProductsB2B SaasCrm SystemsE-Signature ApiGenerative Ai
Reposted 8 Days AgoSaved
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Hybrid
New York, NY, USA
Easy Apply
100K-120K Annually
Mid level
100K-120K Annually
Mid level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Manager, Client Services - Programmatic leads a team, manages programmatic campaigns, and drives client success through mentorship and strategic insights.
Top Skills: Analytics DashboardsDsp PlatformsExcelPowerPointProgrammatic Advertising
Reposted 8 Days AgoSaved
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Hybrid
New York, NY, USA
Easy Apply
146K-195K Annually
Senior level
146K-195K Annually
Senior level
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
The Enterprise Customer Success Manager drives customer satisfaction, retention, and product adoption through relationship-building, project management, and cross-team collaboration.
Reposted 8 Days AgoSaved
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Hybrid
New York, NY, USA
Easy Apply
75K-100K Annually
Senior level
75K-100K Annually
Senior level
AdTech • Artificial Intelligence • Digital Media • Marketing Tech • Social Media • Software • Generative AI
As a Customer Success Manager, you'll drive customer retention and growth, ensuring clients maximize value from their social advertising. Responsibilities include managing client relationships, collaborating with teams, providing consultative advice, and contributing to knowledge building within the organization.
Top Skills: FacebookPinterestSmartly.Io PlatformSnapchatSocial Advertising
4 Days AgoSaved
In-Office
Manhattan, NY, USA
130K-160K Annually
Mid level
130K-160K Annually
Mid level
Artificial Intelligence • Information Technology • Software
Manage a portfolio of Probook's largest accounts, focusing on customer success metrics like GRR, NRR, and account expansions post-launch. Responsibilities include overseeing customer relationships, conducting business reviews, and collaborating across teams to improve product and service delivery.
Top Skills: Account ManagementB2B SaasCustomer SuccessVertical Saas
9 Days AgoSaved
Easy Apply
Hybrid
2 Locations
Easy Apply
170K-213K Annually
Mid level
170K-213K Annually
Mid level
Artificial Intelligence • Cloud • Software
The Customer Success Manager at Vercel will drive consumption growth across enterprise accounts, fostering executive relationships and delivering strategic support to enhance the adoption of Vercel's platform.
Top Skills: Ai-Native DevelopmentCi/Cd PipelinesFrontend Architecture
Reposted 9 Days AgoSaved
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Hybrid
Boston, MA, USA
Easy Apply
54K-72K Annually
Junior
54K-72K Annually
Junior
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
As a Customer Success Associate, you'll drive customer adoption and retention, manage accounts, collaborate internally, and focus on strategic relationships.
Top Skills: Communication SkillsCustomer Relationship ManagementSaaSTechnical Support
Reposted 9 Days AgoSaved
In-Office
Palo Alto, CA, USA
212K-292K Annually
Senior level
212K-292K Annually
Senior level
Artificial Intelligence • Machine Learning
The VP, Customer Success will lead the global post-sales journey, focusing on customer value, retention, and advocacy through strategy, scaling teams, and collaboration with cross-functional partners.
Top Skills: AIEmotion AiGenerative AiKnowledge Ai
Reposted 9 Days AgoSaved
In-Office
Palo Alto, CA, USA
187K-257K Annually
Senior level
187K-257K Annually
Senior level
Artificial Intelligence • Machine Learning
The Director of AI Customer Success will advise enterprise clients, ensuring successful delivery and adoption of AI solutions while driving retention and value realization. Responsibilities include customer strategy, developing success metrics, managing relationships, and collaborating with internal teams.
Top Skills: AIAWSAzureEmotion AiGCPGenerative AiHugging FaceKnowledge AiOpenaiTensorFlow
Reposted 9 Days AgoSaved
In-Office
Brooklyn, NY, USA
40K-100K Annually
Senior level
40K-100K Annually
Senior level
Artificial Intelligence
The Customer Success Team Lead will lead a team, drive customer engagement, coach team members, track success metrics, and align with other departments to improve customer experiences.
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Reposted 9 Days AgoSaved
In-Office
New York, NY, USA
85K-95K Annually
Mid level
85K-95K Annually
Mid level
HR Tech • Software • Financial Services
As a Customer Success Manager at Trayd, you will build relationships with customers post-launch, ensuring their success in payroll operations, guiding them through features, troubleshooting issues, and advocating for their needs internally. You will handle multiple accounts and seek opportunities for account growth while improving internal processes and customer experience.
Top Skills: SaaSSQL
Reposted 9 Days AgoSaved
Remote or Hybrid
Boston, MA, USA
64K-86K Annually
Senior level
64K-86K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
As a Scaled Customer Success Advisor, you'll support customers via digital channels, ensuring effective experiences and maximizing their use of Rapid7 products while handling inquiries, resolving issues, and driving customer engagement and satisfaction.
Top Skills: Crm SoftwareSalesforceZendesk
Reposted 9 Days AgoSaved
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Hybrid
New York, NY, USA
Easy Apply
Junior
Junior
AdTech • Artificial Intelligence • Machine Learning • Marketing Tech • Software • Sports • Big Data Analytics
The Customer Success Manager will manage client accounts, focus on retention and expansion, build relationships, and provide strategic AdTech consultancy.
Top Skills: AdtechDigital MediaProgrammatic
Reposted 9 Days AgoSaved
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Remote or Hybrid
United States
Easy Apply
Mid level
Mid level
Artificial Intelligence • Information Technology • Professional Services • Social Impact • Software
The Customer Success Manager will ensure customer satisfaction by helping them with localization solutions and facilitating the onboarding process for multilingual content delivery, while maintaining strong customer relationships and understanding their global strategies.
Top Skills: APIsETLLocalization ServicesRestSaaSSoa
Reposted 9 Days AgoSaved
Easy Apply
Hybrid
2 Locations
Easy Apply
87K-172K Annually
Senior level
87K-172K Annually
Senior level
Big Data • Cloud • Software • Database
The Customer Success Manager role focuses on customer advocacy, technical guidance, and collaboration across teams. Responsibilities include account management, issue resolution, customer feedback collection, and strategic planning to optimize customer experience with MongoDB.
Top Skills: CloudDatabaseGainsightInfrastructureMongoDBSalesforce
Reposted 10 Days AgoSaved
In-Office
3 Locations
75K-90K Annually
Senior level
75K-90K Annually
Senior level
Big Data • Information Technology • Software • Analytics • Energy
The Customer Success Manager will manage 50-60 accounts within the Power & Renewables sector, execute sales goals, upsell clients, and collaborate with technical advisors and customer education managers to enhance ROI and customer experience.
Top Skills: AISaaS
Reposted 10 Days AgoSaved
Remote or Hybrid
US
Mid level
Mid level
Artificial Intelligence • Productivity • Sales • Software
The Customer Success Manager will drive AI-led transformation for B2B clients, guiding them through digital evolution and enhancing product adoption. Responsibilities include consulting on using AI for automation, strategic architecture for business solutions, and leveraging data for growth and organizational change.
Top Skills: AIAPIs
10 Days AgoSaved
Easy Apply
Hybrid
3 Locations
Easy Apply
87K-172K Annually
Senior level
87K-172K Annually
Senior level
Big Data • Cloud • Software • Database
Manage customer relationships, advocate for customer needs, and provide strategic guidance on MongoDB best practices to ensure customer success and satisfaction.
Top Skills: Cloud ComputingGainsightMongoDBSalesforce
Reposted 4 Days AgoSaved
Hybrid
3 Locations
175K-215K Annually
Senior level
175K-215K Annually
Senior level
Marketing Tech • Software
Lead the Americas Strategic Customer Success team, ensuring large enterprise clients derive maximum value from Semrush's services through strategic leadership and operational excellence.
Top Skills: Customer SuccessData AnalysisMartechSaaS
10 Days AgoSaved
In-Office
Seattle, WA, USA
125K-153K Annually
Senior level
125K-153K Annually
Senior level
Artificial Intelligence • Cloud • Software • Infrastructure as a Service (IaaS)
As Manager of Customer Success Engineering, lead a team of engineers in providing exceptional cloud and AI/ML support, ensuring operational excellence and customer satisfaction.
Top Skills: AIAWSAzureGCPGpu InfrastructureHugging FaceKubernetesLangchainMlPythonPyTorchRestful ApisScikit-LearnTensorFlow
10 Days AgoSaved
In-Office
Boston, MA, USA
125K-153K Annually
Senior level
125K-153K Annually
Senior level
Artificial Intelligence • Cloud • Software • Infrastructure as a Service (IaaS)
Manage a team of Customer Success Engineers supporting cloud and AI/ML workloads, driving operational excellence and customer satisfaction while leading strategic support operations.
Top Skills: AIAWSAzureDatabasesGCPKubernetesMlPythonPyTorchRestful ApisScikit-LearnTensorFlow
10 Days AgoSaved
In-Office
San Francisco, CA, USA
125K-153K Annually
Senior level
125K-153K Annually
Senior level
Artificial Intelligence • Cloud • Software • Infrastructure as a Service (IaaS)
The Manager, Customer Success Engineering at DigitalOcean leads a team supporting strategic customers in cloud and AI/ML workloads, focusing on operational excellence and customer satisfaction.
Top Skills: AIAWSAzureDatabasesGCPGpu InfrastructureKubernetesMlPythonPyTorchRestful ApisScikit-LearnTensorFlow
10 Days AgoSaved
In-Office
Austin, TX, USA
125K-153K Annually
Senior level
125K-153K Annually
Senior level
Artificial Intelligence • Cloud • Software • Infrastructure as a Service (IaaS)
As a Manager, Customer Success Engineering, you'll lead a team supporting cloud infrastructure and AI workloads, improving customer experience and managing operations.
Top Skills: AIAWSAzureCloudDatabasesGCPKubernetesPythonPyTorchRestful ApisScikit-LearnTensorFlow
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