Top Customer Success Jobs

The Senior Client Success Manager will drive retention and revenue growth, manage key customer relationships, and ensure clients realize ROI from Later's products and services.

Handle day-to-day customer relationships, provide compliance services, manage orders using SalesForce, and develop customer relationships.

The Customer Success Associate will manage relationships with customers to provide legal and compliance services while utilizing SalesForce for order processing and customer management.

The Customer Success Manager will oversee federal customer onboarding, foster user engagement, ensure compliance, and identify expansion opportunities for the 1Kosmos platform.

Manage key client relationships in the Pharmacy Benefit Management sector, ensuring high-quality service delivery and client satisfaction while coordinating with internal teams and leading client interactions.

The Director of Client Success will lead the Client Success team in the PBM sector, ensuring client retention, satisfaction, and growth through strategic planning and operational processes.

The Customer Success Operations Manager will optimize post-sales operations through analytics, project management, and cross-functional collaboration, driving operational excellence and customer satisfaction.

Managing day-to-day operations for Fooda in Austin, coaching team members, ensuring operational excellence, and driving client success initiatives.

Manage a portfolio of enterprise Keeper Security customers to drive adoption, renewals, upsells and expansions. Build relationships with senior and C-level contacts, conduct QBRs, troubleshoot technical issues, advise on security best practices, negotiate contracts, and collaborate cross-functionally to deliver customer value and meet revenue quotas.

The Customer Success Manager will manage customer relationships, ensure operational success, support user adoption of Carbyne's technology, and enhance customer satisfaction through effective training and communication.

Manage a book of 15-20 enterprise accounts, drive adoption and renewal, analyze customer usage, and foster strong relationships to enhance customer success.

The Customer Success Manager, Director at Genesys leads enterprise customer relationships, drives business outcomes, and champions customer success initiatives while collaborating cross-functionally to achieve key growth and retention objectives.

The Customer Success Lead will manage enterprise customers, ensuring they achieve success with Hive's AI solutions through strategic guidance and technical support.

The Customer Success Manager will manage customer accounts, develop account strategies, enhance product adoption, and engage with users in the Web3 industry.

Serve as the frontline partner to retail and home-building facilities to drive sales growth, inventory and product strategy, training, and customer experience. Coach partners on technology, social/digital media, merchandising, and processes. Prospect for new business, improve processes, support order accuracy, conduct partner visits, and promote brand loyalty and referrals.

Lead global strategic accounts customer success: define and own the playbook, build and coach a high-performing team, partner with Sales/Product/Support, act as escalation for enterprise clients, and use data-driven metrics to drive adoption, expansion, and retention.

Manage a portfolio (~30) of customers through onboarding, adoption, growth, renewal, and expansion. Build relationships across buyer levels, assess customer health and churn risk, enable customers on the product, oversee delivery projects, and continuously improve tools and processes to drive adoption and success.

Lead strategic enterprise customer relationships to drive adoption, retention, expansion, and measurable business outcomes. Act as trusted advisor to executive stakeholders, create and execute success plans, run executive reviews, influence customer roadmaps, coordinate cross-functional teams, mitigate risk, and drive process and operational improvements while mentoring peers and advocating for customers.

Manage a portfolio of post-sale SaaS customers through onboarding, implementation, training, adoption, and expansion. Serve as trusted advisor, drive product adoption and ROI, coordinate with Sales and Product, execute proactive outreach, and handle references and case studies to maximize retention and growth.

Serve as a client-facing partner for property management clients: lead onboarding and implementation, deliver virtual and in-person training, monitor product usage, provide tier-1 support, escalate technical issues, and manage ongoing account relationships to drive adoption and operational improvements.

Serve as post-sale trusted advisor owning onboarding through expansion, driving product adoption, reducing churn, forecasting growth, executing success plans, running QBRs, coordinating cross-functional teams, and using customer data and generative AI to deliver measurable outcomes and revenue expansion.

As a Customer Success Manager, you will manage client accounts, resolve issues, drive account growth, and ensure high customer satisfaction in a healthcare software context.

Manage a portfolio of large, complex clients to drive retention, upsell, utilization, and ROI. Serve as trusted advisor, develop client goals and retention/upsell plans, lead business reviews and onboarding, coordinate cross-functional teams, negotiate renewals, mitigate escalations, maintain CS/CRM records, and participate in CS improvement initiatives.

In this role, you will lead a team of Customer Success Managers to enhance customer experience, drive growth, and develop strategic initiatives for client engagement.

Own enterprise dairy accounts as primary CSM—drive adoption, execute engagement plans, manage renewals/upsell, run executive reviews, monitor customer health, resolve escalations with cross-functional teams, and influence product roadmap while maintaining CRM data integrity.