Top Customer Success Jobs

The Senior Resolution Specialist will assist operations and leaders in achieving objectives, manage complaints, support and train Resolution Specialists, and provide recommendations for operational improvements while ensuring client satisfaction.

As a Billing Specialist, you will manage billing processes and account management while ensuring accuracy and efficiency. Responsibilities include processing payments, handling client communications, maintaining Service Level Agreements, contributing to company initiatives, and managing caseloads in a fast-paced environment.

As a CRM Programming Specialist, you will enhance customer experiences in the fitness industry by implementing marketing automation and managing client engagements. You will configure automations, program email campaigns, and create brand-specific landing pages while collaborating with different teams to drive product adoption and customer success.

Coordinate and execute quality improvement initiatives for clinical service lines, educate staff on best practices, monitor effectiveness, analyze data for trends, and ensure compliance with coding guidelines.

As a Customer Support and Sales Representative, you will manage client relationships, promote products, and enhance sales strategies. Your responsibilities include customer service support, price setting, and maintaining competitive knowledge. Collaboration with customers and colleagues is essential to grow client accounts and implement corporate initiatives effectively.

The Training Specialist will ensure high-quality interactions with customers by developing training modules for the Customer Care and Sales teams, focusing on professionalism, efficiency, and compliance with standard operating procedures. They will collaborate with leadership to enhance the new hire experience and assist in the continuous education of employees, while also planning essential events throughout the year.

The D365 Customer Engagement Application Lead manages application solutions for sales, marketing, and field services, ensuring they meet business needs. They oversee project implementation, engage with stakeholders, identify improvement opportunities, and provide updates on performance and priorities. This role also involves analyzing processes for value enhancement and training business teams on application functionalities.