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Top Remote Senior Level Customer Success Jobs in Rochester, NY

269+ Job Results
10 Days Ago
US
Remote
3,031 Employees
5-7 Years of Experience
3,031 Employees
5-7 Years of Experience
Information Technology • Security • Design
The Customer Success Manager engages with customers to build relationships, promote product adoption, and ensure customer satisfaction with GTT's services. Responsibilities include facilitating training, resolving issues, enhancing usage of features, and collaborating with Sales to develop tailored customer strategies and identify growth opportunities.
10 Days Ago
United States
Remote
1,601 Employees
180K-190K Annually
5-7 Years of Experience
1,601 Employees
180K-190K Annually
5-7 Years of Experience
Healthtech
The Senior Client Experience Manager will generate new business with media and advertising agencies, manage client relationships, prepare presentations, and drive sales goals in the Life Sciences sector. This role involves collaborating with teams and mentoring junior members.
10 Days Ago
2 Locations
Remote
150 Employees
89K-121K Annually
5-7 Years of Experience
150 Employees
89K-121K Annually
5-7 Years of Experience
Software • Energy
The Senior Client Success Manager at Omnidian focuses on managing specific Enterprise Commercial client relationships, becoming an expert in the business, understanding client value calculations, and maximizing the positive impact of Omnidian services. Responsibilities include managing contracts, building relationships, implementing strategies, and providing regular updates to clients. The role requires 5+ years of professional experience, 2+ years of managing relationships with B2B clients, and 6+ months of work experience in the commercial, industrial, and/or utility solar industry.
11 Days Ago
United States
Remote
201 Employees
75K-100K Annually
5-7 Years of Experience
201 Employees
75K-100K Annually
5-7 Years of Experience
Artificial Intelligence • Healthtech • Information Technology • Machine Learning • Natural Language Processing • Software • Analytics
The JIRA & Confluence Specialist will manage and configure JIRA and Confluence for Agile Development, providing project oversight, facilitating meetings, administering JIRA workflows, and developing customer pages in Confluence, while also coaching team members and gathering business requirements.
Top Benefits:
401-K
401-K Matching
Dental Insurance
+29 More
11 Days Ago
US
Remote
180K-190K Annually
7+ Years of Experience
180K-190K Annually
7+ Years of Experience
Security
As a Principal Customer Success Architect, you will ensure the success of strategic customers, manage risk, and drive customer value by collaborating with account teams, developing best practices, and executing account plans. Your role will involve acting as a voice for customers, managing escalations, and developing programs to enhance adoption and retention.
11 Days Ago
US
Remote
258 Employees
120K-175K Annually
7+ Years of Experience
258 Employees
120K-175K Annually
7+ Years of Experience
eCommerce • Enterprise Web • HR Tech
The Enterprise Customer Strategist will manage complex sales cycles, develop strategic relationships with enterprise clients, conduct product demonstrations, and drive sales processes from prospecting to contract closure. The role requires strong collaboration with cross-functional teams and staying informed about industry trends to enhance strategies and meet sales targets.
11 Days Ago
US
Remote
1,400 Employees
7+ Years of Experience
1,400 Employees
7+ Years of Experience
Cloud • Healthtech • Information Technology • Consulting
The Client Partnership Executive manages long-term relationships with clients, serving as their trusted advisor. Responsibilities include analyzing client needs, cross-selling services, maintaining client satisfaction, leading sales opportunities, and coordinating with internal teams. The role also involves industry representation and pipeline management.
Top Benefits:
401-K
Company Outings
Dental Insurance
+17 More
11 Days Ago
US
Remote
400 Employees
120K-150K Annually
7+ Years of Experience
400 Employees
120K-150K Annually
7+ Years of Experience
HR Tech • Software
As a Senior Customer Success Manager, you will manage complex enterprise client relationships, serve as a trusted advisor, influence internal teams, drive user adoption, develop customer champions, and maintain high levels of customer engagement and satisfaction throughout the customer lifecycle.
Top Benefits:
401-K Matching
Commuter Benefits
Company Equity
+32 More
11 Days Ago
United States
Remote
16 Employees
7+ Years of Experience
16 Employees
7+ Years of Experience
Marketing Tech
The PR Customer Success Lead will oversee a team of Campaign Managers, ensuring high performance in delivering effective public relations strategies. Responsibilities include monitoring account health, driving customer renewals, and collaborating with product teams to enhance feature adoption while fostering team growth through hiring and training.
11 Days Ago
USA
Remote
410 Employees
20-30
5-7 Years of Experience
410 Employees
20-30
5-7 Years of Experience
Software
The Patient Engagement Specialist will connect insurance plan members with healthcare services by conducting outreach through calls, texts, and emails. The role includes scheduling telehealth appointments, educating patients about their insurance benefits, managing patient inquiries, and achieving outreach goals, while maintaining effective communication and relationships with patients and healthcare providers.
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