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Top Remote Senior Level Customer Success Jobs in Rochester, NY

298+ Job Results
9 Days Ago
United States
Remote
120K-340K Annually
5-7 Years of Experience
120K-340K Annually
5-7 Years of Experience
Healthtech • Database
The Client Partner, Life Sciences at Datavant is responsible for managing account relationships to drive growth and satisfaction. This role involves collaborating with various stakeholders, handling complex sales processes, and leveraging knowledge of client organizations to discover new opportunities.
9 Days Ago
US
Remote
2,500 Employees
7+ Years of Experience
2,500 Employees
7+ Years of Experience
Cloud • Information Technology • Internet of Things • Productivity • Software
The Head of Portfolio Customer Success will develop and implement scalable customer success initiatives, enhance customer experiences, drive product adoption, and use data analytics to measure the success of programs. This role requires collaboration across departments to create effective strategies for retaining and growing the customer base.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+60 More
9 Days Ago
USA
Remote
5,200 Employees
7+ Years of Experience
5,200 Employees
7+ Years of Experience
Insurance • Financial Services
The Foreclosure Senior Milestone Specialist ensures compliance within the foreclosure process by liaising with external counsel, managing foreclosure cases, and preparing complex reports. Responsibilities include monitoring timelines, executing financial documents, and coordinating with property preservation, while providing support to internal teams and mentoring new hires.
10 Days Ago
United States
Remote
120 Employees
7+ Years of Experience
120 Employees
7+ Years of Experience
Digital Media • Information Technology • Business Intelligence
The Client Partner at Zaelab is responsible for acquiring new clients, managing relationships, and developing sales strategies. They engage in lead generation, maintain strong client connections, execute sales processes, and forecast revenue using tools like Hubspot. The role requires both strategic insight and a data-driven approach to achieve sales targets while fostering partnerships that solve business challenges.
10 Days Ago
US
Remote
405 Employees
138K-163K Annually
7+ Years of Experience
405 Employees
138K-163K Annually
7+ Years of Experience
Artificial Intelligence • Healthtech • Software
The Regional Customer Success Manager will act as a primary contact for clients, enhancing the use of Viz.ai technology in healthcare settings. Responsibilities include optimizing customer experience, conducting training, developing business plans, and driving contract renewals while maintaining strong relationships and monitoring engagement.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+26 More
10 Days Ago
US
Remote
3,031 Employees
5-7 Years of Experience
3,031 Employees
5-7 Years of Experience
Information Technology • Security • Design
The Customer Success Manager engages with customers to build relationships, promote product adoption, and ensure customer satisfaction with GTT's services. Responsibilities include facilitating training, resolving issues, enhancing usage of features, and collaborating with Sales to develop tailored customer strategies and identify growth opportunities.
10 Days Ago
United States
Remote
1,601 Employees
180K-190K Annually
5-7 Years of Experience
1,601 Employees
180K-190K Annually
5-7 Years of Experience
Healthtech
The Senior Client Experience Manager will generate new business with media and advertising agencies, manage client relationships, prepare presentations, and drive sales goals in the Life Sciences sector. This role involves collaborating with teams and mentoring junior members.
10 Days Ago
2 Locations
Remote
150 Employees
89K-121K Annually
5-7 Years of Experience
150 Employees
89K-121K Annually
5-7 Years of Experience
Software • Energy
The Senior Client Success Manager at Omnidian focuses on managing specific Enterprise Commercial client relationships, becoming an expert in the business, understanding client value calculations, and maximizing the positive impact of Omnidian services. Responsibilities include managing contracts, building relationships, implementing strategies, and providing regular updates to clients. The role requires 5+ years of professional experience, 2+ years of managing relationships with B2B clients, and 6+ months of work experience in the commercial, industrial, and/or utility solar industry.
10 Days Ago
United States
Remote
201 Employees
75K-100K Annually
5-7 Years of Experience
201 Employees
75K-100K Annually
5-7 Years of Experience
Artificial Intelligence • Healthtech • Information Technology • Machine Learning • Natural Language Processing • Software • Analytics
The JIRA & Confluence Specialist will manage and configure JIRA and Confluence for Agile Development, providing project oversight, facilitating meetings, administering JIRA workflows, and developing customer pages in Confluence, while also coaching team members and gathering business requirements.
Top Benefits:
401-K
401-K Matching
Dental Insurance
+29 More
10 Days Ago
US
Remote
180K-190K Annually
7+ Years of Experience
180K-190K Annually
7+ Years of Experience
Security
As a Principal Customer Success Architect, you will ensure the success of strategic customers, manage risk, and drive customer value by collaborating with account teams, developing best practices, and executing account plans. Your role will involve acting as a voice for customers, managing escalations, and developing programs to enhance adoption and retention.
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