Top Operations Jobs

Resolve provider claims inquiries, audit claims across systems, and communicate accurate payment and denial information. Analyze inquiry patterns using SQL, then build and test AI-assisted workflows that triage issues, verify claim and payment details, draft responses, and reduce manual handling. Identify upstream process failures, improve provider self-service, and measure automation impact. The role suits business-minded, communicative candidates who can learn tools independently and prioritize accuracy in ambiguous operational environments.

Improves and scales healthcare care-delivery and coordination workflows by mapping processes, identifying bottlenecks, redesigning operations, and documenting SOPs. Defines KPIs, translates operational improvements into data and engineering requirements, partners with product and technical teams, supports tool rollouts, and analyzes outcomes. Requires strong process improvement, analytical, documentation, and cross-functional collaboration skills, ideally in healthcare delivery or a high-growth environment.

Executive leader responsible for developing and executing franchise operations strategy, improving franchisee profitability and performance, scaling operational support, managing budgets and P&L accountability, leading organizational transformation, and building high-performing operations teams. The role partners cross-functionally with franchise development, marketing, finance, technology, human resources, and shared services while overseeing governance, risk management, operational standards, and continuous improvement across a growing franchise network.

Own and scale the legal operations function at an AI technology company. Responsibilities include managing legal technology systems such as Ironclad, matter management and e-billing platforms; overseeing outside counsel and vendor relationships; improving legal processes through automation; developing performance metrics and dashboards; and partnering cross-functionally to align legal operations with company needs.

Leads AMER sales operations, including forecasting, pipeline governance, annual planning, territory and quota design, capacity modeling, operating cadences, and leadership reporting. Partners with Sales, Finance, Compensation, Marketing, Revenue Operations, IT, and global teams to improve data quality, forecast accuracy, process efficiency, and organizational effectiveness. Mentors operations professionals, drives cross-functional change through influence, and advances AI-enabled automation.

Leads CFA Institute’s global contact center function across internal teams and managed-service vendors. Sets strategy, oversees service delivery, member and candidate experience, vendor SLAs and KPIs, budgets, policies, quality standards, and transformation initiatives. Manages senior leaders across regions, partners with executive and cross-functional stakeholders, and drives operational efficiency while developing the leadership bench. The role requires global service operations, change management, vendor governance, contact center technology, and budget leadership experience.

Conduct high-impact strategic analysis and special projects for company leadership. Responsibilities include researching new markets, building models and plans, synthesizing fragmented company information, analyzing raw data, validating conclusions, writing for audiences, and using AI systems to develop tools and solutions. The role requires independent judgment, initiative, intellectual rigor, and ownership in a rapidly changing environment.

Leads daily learning program operations, including course scheduling, registration, LMS administration, reporting, participant and instructor support, training logistics, communications, documentation, and compliance. Serves as a subject matter expert and peer coach, supports onboarding and technical training, troubleshoots escalated issues, coordinates certifications and completion records, and contributes to process improvements, standard operating procedures, and special projects.

Leads the Operations team, manages coordinators, and oversees orders, provisioning, warranties, licensing, inventory, supply chain, vendors, and business systems. Drives process improvements, cost efficiency, data integrity, product launches, end-of-life transitions, technology alliance programs, and pre-sales deployment activities. Partners across departments and manages escalations while maintaining global manufacturer and vendor relationships.

Lead and integrate IT, security, facilities, and catering for Constellation’s Berkeley research center. Set strategy, budgets, KPIs, and risk/compliance standards; manage ~11–15 staff with four direct reports; drive cross-domain coordination, incident response, and continuous operational improvement to enable world-class AI safety research.

Supports US Government capture operations through CRM and pipeline management, federal solicitation monitoring, proposal development, marketing materials, compliance matrices, meetings, executive reviews, trade shows, and customer site visits. The role coordinates capture and business development activities, researches procurement opportunities, drafts government-facing content, and provides logistical support. Requires strong organization, communication, attention to detail, Microsoft Office proficiency, and up to 25% travel.

Own Rebar’s revenue operations function across Marketing, Sales, Customer Success, and Finance. Manage HubSpot as the revenue system of record, integrate the GTM technology stack, maintain data quality, define funnel stages and attribution, run forecasting, planning, commissions, deal desk processes, renewals, and customer handoffs. Build trusted ARR, pipeline, conversion, CAC, and NRR reporting while documenting process changes and enabling GTM teams.

Process customer lottery ticket orders and redemptions at a fulfillment center, maintain accurate order statuses and tracking information, organize workflows, and support daily operational goals. Operate and maintain printing and scanning equipment, contribute to operational projects, and provide reliable, detail-oriented customer service. The role requires schedule flexibility, including weekends and holidays, frequent standing and walking, and occasional lifting of up to 25 pounds.

Owns the governance, documentation, operational health, and automation roadmap for marketing systems, including Marketo and adjacent GTM tools. The role reduces technical debt, improves data quality and workflow scalability, establishes intake and change-management standards, triages system issues, and identifies automation or AI opportunities. It partners across Marketing, Sales, Sales Ops, Web, and internal systems teams to improve routing, enrichment, lifecycle processes, CRM handoffs, enablement, and operational consistency.

Leads the company’s operations organization, overseeing security integration projects, service programs, field operations, financial performance, staffing, quality, safety, compliance, facilities, logistics, and customer delivery. Develops operational strategy, KPIs, policies, and scalable systems; manages operations and project leaders; supports capture and pricing decisions; and builds relationships with customers, partners, vendors, and subcontractors. The role is hybrid in Northern Virginia with occasional travel to project and customer sites.

The role involves cultivating customer relationships, managing sales and operations, and providing product insights to drive company progress.

Provides in-person operational support through administrative, clerical, event, research, and office tasks. Responsibilities include filing, copying, phone coverage, shipping, meeting coordination, correspondence, reception desk coverage, and observing substantive meetings. Requires organization, communication, research, writing, analytical skills, comfort greeting visitors, proficiency with Windows, Excel, and Word, and the ability to lift over 25 pounds.

Provides operational support for complex domestic and international fieldwork, including high-risk and remote research. Advises faculty, students, and administrators on logistics, permits, compliance, safety, risk mitigation, funding, shipping, and incident response. Serves as a fieldwork operations subject-matter resource, coordinates cross-unit partnerships, develops guidance and training, and improves processes supporting safe, compliant, and effective research activities.

Translate company goals into measurable objectives, design business metrics and reporting systems, analyze performance, improve operations, establish operating cadences, resolve cross-functional execution issues, and support executive leadership. The role requires structured quantitative thinking, strong communication, accountability without direct authority, and comfort working with ambiguity across complex business areas.

Supports warehouse and transportation operations through clerical administration, document and report processing, data entry, metrics tracking, spreadsheet preparation, customer communication, compliance verification, and office supply procurement. The role works primarily in an office but may occasionally enter refrigerated or freezer warehouse areas.

Greets and directs visitors, answers and routes incoming telephone calls, and performs additional administrative duties as needed. The role requires dependable, energetic, motivated candidates with strong communication, customer service, teamwork, efficiency, and professionalism.

Conduct research and prepare prediction-market contracts, configure listings, perform launch quality assurance, monitor live markets, investigate support issues, research resolutions, and execute approved settlements under supervision. Maintain trackers, checklists, SOPs, and documentation while escalating ambiguity or operational issues. Participate in scheduled evening or weekend monitoring coverage and collaborate with cross-functional teams in a detail-oriented, process-driven environment.

Paid, full-time 11-week internship supporting billing operations for a telecommunications company. Responsibilities include assisting customer service with billing issues, using billing operations tools, implementing platform guardrails, handling complex billing problems, and coordinating with peer and application vendor teams. The intern will also participate in professional development, networking, mentoring, and cohort activities.

Paid, full-time 11-week business internship supporting Customer Service Operations. Responsibilities include identifying automation and alignment opportunities, supporting process improvement and standardization, gathering business requirements, and facilitating collaboration across functional teams. Interns also participate in professional development, networking, mentorship, community service, and final presentations.

Lead Casa’s Austin home-services operation, owning service delivery across handymen, concierge teams, and vendor partners. Build dashboards and operating systems to improve completion, quality, cost, productivity, and homeowner satisfaction. Recruit and manage third-party vendors and frontline teams, resolve service failures, improve processes, and uphold home-access, safety, and trust standards. The role requires hands-on field involvement, independent project ownership, stakeholder management, and flexible availability for customer needs.