Top Operations Jobs

Manages service center operations, including customer and employee retention, staffing, hiring, payroll, inventory, fleet, labor utilization, EBITDA, KPIs, and performance goals. Oversees supervisors and service professionals, supports training and sales development, implements improvement plans, and collaborates with regional operations, recruiting, talent, and continuous improvement teams to ensure safe, efficient, high-quality service delivery and a positive team environment.

Lead membership and fundraising operations, overseeing donation processing, data integrity, vendor integrations, PCI DSS compliance, performance metrics, team development, cross-functional projects, and process improvements to support donor engagement and fundraising goals.

Operate and maintain scalehouse data and records, reconcile reports, manage customer and vendor communications, document and coordinate incoming/outgoing loads, enforce visitor compliance and safety, schedule and track facility training, and provide general administrative support to the operations team.

Support proposal development and administrative operations: prepare government submission documents, manage databases and calendars, edit reports and presentations, coordinate cross-department information, assemble/ship binders, maintain records and supplies, and ensure deadlines and compliance are met.

Manage all on-site operations at customer facilities including staff supervision, training, safety, inventory reconciliation, customer and supplier interactions, scheduling, project management, quoting support, and addressing customer concerns.

Support warehouse operations through data entry, document management, workforce coordination, data collection and reporting, cross-functional communication, process improvement, and customer issue resolution to improve operational efficiency and satisfaction.

Lead EHR credentialing and BizOps workflows, triage escalations outside standard product scope, design scalable processes and playbooks, automate manual steps using AI and low-code tools, run SLA tracking and reporting, and manage a small operations team to ensure compliance and operational metrics.

Lead operational delivery for major telecom clients: ensure SLA attainment, accurate high-volume invoice processing, cross-functional coordination, contract compliance, reporting/analytics, root-cause issue resolution, and continuous process improvements to maximize client satisfaction.

18-month developmental trainee program to learn all aspects of landfill operations—safety, environmental compliance, equipment maintenance/operation, personnel management, construction, leachate and gas management, finance/scale house operations, community relations, and regulatory interaction through hands-on projects and formal training.

Participate in an up-to-18-month landfill operations training program to develop skills in safety, environmental compliance, heavy equipment operation and maintenance, personnel management, landfill design and construction, leachate and gas management, community relations, finance/reporting, and sales/operations integration. Complete required curriculum, attend group training, perform hands-on projects, and support operational reviews and interim management assignments.

Manage onboarding, coaching, mentoring, and performance of drivers and helpers. Spend most time in field, enforce safety and WM practices, conduct incident root cause investigations, maintain DOT and route documentation, and resolve customer safety issues.

Provide clerical and administrative support to collections operations: troubleshoot safety/service issues, manage KRONOS time and attendance updates, use Microsoft Suite for procurement, scheduling, payments, and communicate with customers and employees about service and assignments.

Participate in an up-to-18-month landfill operations training program to learn safety, environmental compliance, heavy equipment operation and maintenance, personnel management, landfill design/construction, leachate and gas management, community relations, finance/scale operations, and sales interactions. Complete curriculum, attend group training, perform hands-on projects, mentor participation, and occasional interim management assignments to develop into Operations or District Manager roles.

Provide advanced clerical and administrative support to Collections managers: troubleshoot and resolve safety, service, and operational issues; maintain daily department information; act as KRONOS proxy for time and attendance; use Microsoft Suite and other tools to manage procurement, payments, contract labor, safety incidents, scheduling, and customer/employee communications.

Manage onboarding, coaching, mentoring, and performance of drivers/helpers; conduct safety investigations, maintain DOT and route documentation, audit operations, and engage customers to resolve site safety issues.

Provide advanced clerical and administrative support to collections managers: troubleshoot safety/service/operational issues, maintain and distribute departmental information, manage scheduling/timekeeping via Kronos, use Microsoft Office and other software for procurement, payroll/time & attendance, safety incidents, contract labor, customer communications, and assist with operational projects and financial processing.

Manage onboarding, coaching, mentoring and performance of drivers and helpers. Spend most of the day in the field, enforce safety and WM Way practices, investigate incidents, maintain DOT and route documentation, and visit customer sites to resolve safety or service issues.

Provide advanced clerical and administrative support to collections managers, troubleshoot safety/service/operational issues, maintain departmental communications and office operations, act as KRONOS proxy for time and attendance, use Microsoft Suite and other tools to manage procurement, payroll-related tasks, safety incidents, scheduling, and customer/employee communications.

Participate in an up-to-18-month landfill operations trainee program to develop skills in safety, environmental compliance, heavy equipment operation/maintenance, personnel management, construction and engineering, leachate and gas management, finance and reporting, community relations, and sales/operations integration through classroom and hands-on experience.

Five-month leadership development program training candidates to become front-line Operations Managers. Trainees gain hands-on field experience leading frontline employees, coaching, improving operational efficiency, supporting DOT/OSHA safety programs, managing route operations, and driving customer satisfaction. Successful graduates transition into Operations Manager roles overseeing performance, safety, dispatch/routing, and fleet coordination.

Provide advanced clerical and administrative support for collections operations: troubleshoot safety and service issues, manage scheduling/timekeeping (Kronos), use Microsoft Office and other tools for procurement, payments, attendance, incident reporting, customer and employee communications, and assist with operational projects.

Provide advanced clerical and administrative support to operations managers: troubleshoot safety and service issues, manage time & attendance (KRONOS), maintain office communications and records, assist with procurement, payments, contract labor, scheduling, and customer communications to support daily collection operations.

Five-month, hands-on leadership development program preparing trainees for front-line Operations Manager roles. Train and coach frontline employees, improve operational efficiency, support DOT/OSHA safety programs, oversee daily route and fleet operations, and drive customer satisfaction and performance outcomes. Placement may require relocation within a multi-state market area.

Provide advanced clerical and administrative support to operations managers, coordinate daily collections operations, troubleshoot safety and service issues, manage KRONOS updates, use Microsoft Suite and other tools for procurement, time and attendance, safety incidents, contract labor, payments, scheduling, customer and employee communications, and assist with operational projects.

Manage onboarding, coaching, mentoring, and performance of drivers and helpers. Spend majority of time in field, enforce safety, conduct root cause investigations, maintain DOT and route documentation, audit operations, and visit customer sites to resolve issues.