Top Customer Success Jobs

The SMB Account Manager at CrowdStrike will manage client relations, drive sales growth, advocate for customers, and ensure timely renewals while providing high-touch service in a hybrid-remote environment.

The Senior Customer Success Manager will ensure customer satisfaction, build relationships, drive user engagement, and track customer goals. Responsibilities also include collaboration with internal teams and risk mitigation strategies.

The role involves managing strategic customer relationships, optimizing cybersecurity service investments, and ensuring customer preparedness through education and planning.

Manage a book of customers to drive revenue and platform adoption through strategic account management, training, optimization, and cross-functional collaboration. Deliver partner reviews, maintain client health metrics in CRM/CS tools, provide campaign feedback, and influence product improvements while growing customer advocacy and NPS.

The Customer Success Manager will support customers in their adoption phase by solving complex financial challenges, building financial models, and communicating accounting concepts clearly.

Serve as strategic partner for assigned automotive dealer customers to drive adoption, retention, renewals, and expansion by monitoring usage, delivering QBRs, resolving escalations, and sharing product feedback to improve outcomes.

Senior-level Customer Success Engineer who resolves complex database and cloud infrastructure issues for large customers. Provide hands-on support and architecture for MySQL, PostgreSQL, Redis, MongoDB, Kafka, and OpenSearch; design HA, replication, sharding, and performance optimizations. Lead incident response, mentor junior engineers, create documentation and run workshops, and partner with sales/product to drive customer success and platform improvements.

Serve as the top escalation for complex database and cloud infrastructure issues, architect enterprise-grade database solutions, lead hands-on support across SQL/NoSQL systems, mentor engineers, run incident response, and partner with cross-functional teams to drive customer success, migrations, and platform improvements.

Serve as the top technical escalation for complex database and cloud infrastructure issues. Architect enterprise-grade database solutions, lead hands-on support for MySQL/Postgres/Redis/MongoDB, optimize performance, run workshops and proofs-of-concept, mentor junior engineers, create documentation and runbooks, and participate in on-call rotations to ensure customer success and platform reliability.

Serve as the technical authority for complex database and cloud infrastructure issues, architect enterprise-grade database solutions, and lead hands-on support for MySQL, PostgreSQL, Redis, MongoDB, Kafka, and OpenSearch. Mentor junior engineers, design escalation and troubleshooting frameworks, run workshops and proofs-of-concept, participate in on-call rotations, and advocate customer feedback to improve platform features and reliability.

Serve as the top technical escalation for complex database and cloud infrastructure issues. Architect and optimize enterprise-grade database solutions, lead incident response and on-call rotations, mentor junior engineers, run workshops and proofs-of-concept, produce technical documentation and runbooks, and advocate customer feedback to improve the platform.

The Senior Customer Success Manager oversees customer relationships, drives engagement, manages projects, and collaborates cross-functionally to retain and grow enterprise accounts.

As a Customer Success Engineer, you'll drive adoption and satisfaction for enterprise customers using Deepgram's voice AI technology, fostering strong relationships and aligning technical solutions with business objectives.

The Customer Success Team Lead will lead a team, drive customer engagement, coach team members, track success metrics, and align with other departments to improve customer experiences.

As a Customer Success Associate, you'll drive customer adoption and retention, manage accounts, collaborate internally, and focus on strategic relationships.

Manage customer relationships in the energy sector, driving sales growth through account management, upselling, and collaboration with technical teams.

The Customer Success Manager is responsible for maintaining client relationships, driving product adoption, conducting training, and identifying expansion opportunities with the Closing Folders software.

The Customer Success Manager will drive adoption by managing enterprise customer relationships, onboarding suppliers, providing user training, and supporting operational deliverables to ensure customer success.

The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.

As a Senior Sales Manager, you'll lead and develop a high-performing onboarding sales team, drive business initiatives, and promote a positive team culture while achieving commercial goals.

The Senior Customer Success Manager will build relationships, drive product adoption, ensure retention, and support enterprise clients in achieving their goals using the BigTime platforms.

The Manager of Customer Success leads a team of Customer Success Managers, focusing on enhancing customer experience and managing relationships to drive growth and retention.

The Customer Success Manager will enhance customer relationships, ensure product adoption, provide high-quality service, and analyze customer needs, while coordinating internal teams to optimize customer experience.

The Customer Success Manager role focuses on customer advocacy, technical guidance, and collaboration across teams. Responsibilities include account management, issue resolution, customer feedback collection, and strategic planning to optimize customer experience with MongoDB.

The Customer Success Manager will ensure customer satisfaction, retention, and growth by managing post-sale experiences, building relationships, and driving product adoption.