Technical Support Lead

Posted 6 Days Ago
Be an Early Applicant
Columbia, MD, USA
In-Office
103K-196K Annually
Mid level
Artificial Intelligence • Information Technology • Consulting • Cybersecurity
The Role
Oversee secure IT operations across Linux, cloud, and data center environments. Implement intrusion detection and prevention, manage AWS and Azure resources, automate operational processes, support continuous deployment, improve system reliability, and ensure compliance and risk mitigation. The role requires Linux administration, networking, scripting, service desk and knowledge management tools, DoD IAT Level II certification, and an active TS/SCI clearance with willingness to undergo a polygraph.
Summary Generated by Built In
 
At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. 
 
Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more. 
 
Join us to drive positive, lasting change that moves missions and the government forward!
 

Accenture Federal Services is seeking a Technical Support Lead to join our team and support our client in the Columbia, MD area.

As an IT Operations specialist, you will oversee the management and security of complex IT environments, ensuring the seamless operation of Linux systems and cloud-based infrastructures.

What you’ll be doing:

  • Implementing and maintaining robust cyber security measures, including the deployment and monitoring of network-based Intrusion Detection and Prevention Systems
  • Hands-on work with virtualization technologies and the architecture of both cloud and data center environments
  • Managing and optimizing resources across platforms like Amazon Web Services and Microsoft Azure
  • Streamline processes and enhance system reliability
  • Integrate security and operational best practices into continuous deployment workflows
  • Ensuring compliance and risk mitigation across all IT operations

What you’ll need:

  • 3 years of experience in general IT, cybersecurity, CNO software or security research
  • 3 years of experience managing Linux Systems
  • Experience with networking (e.g.: TCP/IP, virtualization, cloud/data center architecture)
  • Experience with automation and scripting tools (e.g.: PowerShell, Ansible Playbooks, Terraform, AWS CloudFormation, BASH, etc.)
  • Experience with Service desk tools (e.g.: JIRA, Redmine, ServiceNow, etc.)
  • Experience with knowledge management system (e.g.: Confluence, GitLab, etc.)
  • DoD 8570 IAT Level II Certification or Higher

Bonus Points if you have:

  • Experience with DevOps pipeline tools (e.g.: Jenkins, Git, Docker, etc.)
  • Experience working in cloud environments 
  • Experience with NIST Risk Management Framework Processes
  • Ability to adapt to evolving technologies, proactively identify vulnerabilities, and implement solutions that align with organizational objectives

Clearance:

Must have an active TS/SCI level clearance and a willingness to sit for a polygraph


As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and the District of Columbia. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.


The pay range for the states of California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and the District of Columbia is:
$103,200—$196,400 USD
 
What We Believe
As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on.
 
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Federal Services Equal Opportunity Policy Statement.
 
Accenture Federal Services is an Equal Employment Opportunity employer. Additionally, as an Affirmative Action Employer for Veterans and Individuals with Disabilities, Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women.
 
Requesting An Accommodation 
Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
 
If you are being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter.
 
Other Employment Statements 
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
 
Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration.
 
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
 
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
 
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

Skills Required

  • At least 3 years of experience in general IT, cybersecurity, CNO software, or security research
  • At least 3 years of experience managing Linux systems
  • Experience with networking, including TCP/IP, virtualization, and cloud or data center architecture
  • Experience with automation and scripting tools such as PowerShell, Ansible, Terraform, AWS CloudFormation, or Bash
  • Experience with service desk tools such as Jira, Redmine, or ServiceNow
  • Experience with knowledge management systems such as Confluence or GitLab
  • DoD 8570 IAT Level II certification or higher
  • Active TS/SCI security clearance
  • Willingness to sit for a polygraph
  • Experience with DevOps pipeline tools such as Jenkins, Git, or Docker
  • Experience working in cloud environments
  • Experience with NIST Risk Management Framework processes
  • Ability to adapt to evolving technologies, identify vulnerabilities, and implement aligned solutions
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Arlington, VA
17,634 Employees
Year Founded: 1989

What We Do

Accenture Federal Services is a leading US federal services company and subsidiary of Accenture LLP. It empowers US federal agencies to reinvent their operations and deliver missions faster using technology and AI. By leveraging mission expertise and commercial innovation, the company provides solutions in cloud, data, and cybersecurity to help the government make the nation stronger, safer, and more resilient.

Similar Jobs

Pluralsight Logo Pluralsight

Customer Experience Manager

Edtech • Information Technology • Software
Remote or Hybrid
USA
1000 Employees
133K-175K Annually
Remote or Hybrid
2 Locations
175633 Employees
65K-125K Annually

Headway Logo Headway

Marketing Manager

Consumer Web • Healthtech • Professional Services • Social Impact • Software
In-Office or Remote
2 Locations
819 Employees
122K-190K Annually

Samsara Logo Samsara

Data Engineer

Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Easy Apply
Remote or Hybrid
United States
4000 Employees
99K-167K Annually

Similar Companies Hiring

Onshore Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
60 Employees
Blee Thumbnail
Artificial Intelligence • Marketing Tech • Software
New York, New York
30 Employees
Vega Thumbnail
Artificial Intelligence • Automotive • Insurance • Transportation
US
43 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account