Top Tech Support Jobs

The role requires managing deficiency records within the TSM system and ETC tool, providing training, maintaining data, and assisting with trials and inspections.

The Technical Support Analyst provides customer support for DCIM software, manages tickets, resolves issues, and collaborates with the engineering team. Responsibilities include data migration, documentation improvement, and customer training.

Provide onsite, client-facing technical support for POS software and hardware: install/configure systems, onboard and train users, perform remote troubleshooting, liaise with Sales and Development, and assist with inventory tracking.

The Senior Technical Support Specialist resolves complex technical issues, supports Tier 1/2 teams, collaborates cross-functionally, and drives process improvements while maintaining high service standards.

The role involves providing customer and technical support, troubleshooting issues, and ensuring the installation and maintenance of various technologies.

As a Technical Support Engineer, you'll manage customer inquiries, collaborate with product teams, enhance support documentation, analyze metrics, and drive process improvements.

Provide Tier 2 technical support for camera-based and IP video systems, performing advanced troubleshooting, network diagnostics (IP/DNS/DHCP/TCP-IP/routing/switching), log analysis, escalation ownership, cross-team collaboration, documentation, system monitoring, and participation in testing and rollouts to maintain reliability and customer success.

The role involves managing technical escalations, optimizing support processes, analyzing customer metrics, and collaborating with Product and R&D for a high-performing support organization.

The role involves driving technical escalations, optimizing support processes, analyzing KPIs, and collaborating with Product and R&D teams to enhance customer experience.

AspenTech seeks Technical Support Engineers for Engineering Solutions and Subsurface Science. Responsibilities include technical support, training delivery, troubleshooting, and collaboration with R&D and customers.

As a Technical Support Specialist, you will provide hardware and software support, manage user accounts, and maintain inventory, among other duties.

As a Technical Support Engineer I, you will respond to calls, troubleshoot software issues, assist with installations, and document customer tickets.

Provide advanced technical support for IPConfigure video management software: troubleshoot, debug, write scripts, build/configure servers, document solutions, produce knowledge-base content, and escalate bugs while occasionally supporting on-site deployments.

As a Technical Support Engineer, you'll ensure system performance, handle support requests, troubleshoot issues with Python and SQL, and collaborate with teams to improve robotic solutions.

Provide technical support and troubleshooting for QuickCharge customers, analyze logs and SQL databases, use network tools (e.g., Wireshark) and IIS/Windows/Linux diagnostics, resolve or escalate incidents, maintain customer relationships, contribute to knowledge base, and communicate feedback to product teams.

The Associate Technical Support Analyst provides first-level support for network services and infrastructure, equipment installation, application troubleshooting, and various technical support tasks across teams and customers.

As a Technical Support Engineer, you will support Maddox employees using Odoo ERP and other business systems, troubleshoot issues, and enhance overall technology experience.

The Director of Customer Technical Support leads a global technical support team, focusing on mentorship, operational excellence, and strategic collaboration to enhance client support and experience.

This entry-level role involves providing technical support and service to customers, troubleshooting issues, and assisting with internal operations and documentation.

As a Technical Support representative, you will troubleshoot and resolve customer issues with Mashgin's products while providing exceptional service.

Manage worldwide operational health for handler and server platform technical support: own L1-L4 escalation governance, drive TSE utilization and self-sufficiency, lead hiring and certification, co-manage supplier relationships, apply AI-assisted tooling to scale the bench, engage executives and customers, and support multi-region field operations with ~25-30% travel.

Provide phone and email technical support for OpenEye video security products (DVRs, cameras, switches, routers), troubleshoot hardware/software/network issues, create knowledge base articles, and assist customers via remote tools. Work onsite on overnight shifts and grow into expanded technical responsibilities.

Provide onsite technical support for emergency vehicle lighting systems: troubleshoot electrical, mechanical, and software issues; build and configure custom lightbars in the Lightbar Builder; manage returns, warranty evaluation, and replacement orders; support sales, engineering, and production with documentation, PPAP, training, and product testing to ensure customer satisfaction.

Provide technical support and account management for clinic computer systems: install, modify, and repair hardware and software; run diagnostics; troubleshoot Windows and Office issues; respond to user queries and prepare reports; follow up to ensure resolution.

Provide technical and compliance support for cGMP biomanufacturing operations: lead incident response, support tech transfer and process scale-up, author and oversee batch documentation, analyze process data, drive equipment/process improvements, manage deviations/change controls/CAPAs, serve as SME and coach team members, and collaborate with cross-functional teams to ensure compliant, right-first-time batch delivery. On-call and 100% onsite in Madison, WI.