Top Tech Support Jobs

The Technical Customer Support Representative will troubleshoot SaaS issues, assist customers via various channels, maintain service level goals, and document cases. They will become experts in the Vagaro platform and support team performance.

The Junior Technical Support Representative will provide triage support for clients using Ninth Wave's platform, escalating technical issues as needed, and maintaining the knowledge base for common inquiries.

Provide technical support to store and pharmacy employees for troubleshooting Point of Sale systems and hardware, ensuring customer satisfaction and timely resolution of issues.

As a Technical Support Engineer, you'll troubleshoot issues, collaborate with engineering, guide customers through platform integrations, and ensure an exceptional user experience.

The ERP Technical Support Engineer will support Infor CSI ERP System by delivering solutions, providing training, ensuring data integrity, and troubleshooting complex issues.

Provide expert-level support for laboratory automation and robotic systems. Troubleshoot issues, lead investigations, and collaborate with global teams for technical resolutions.

The Technical Support Engineer will serve as the primary contact for enterprise customers, troubleshoot complex technical challenges, and ensure successful product adoption. Duties include diagnosing issues, collaborating with R&D, and providing training and proactive communication to customers.

Provide technical support to clients for Interactive Brokers' platforms, troubleshooting issues and ensuring effective problem resolution.

The Technical Support Engineer provides application support, executes Azure DevOps deployments, troubleshoots issues, and ensures 24/7 operational service availability.

The Technical Support Associate provides software support, troubleshooting, and incident management documentation while delivering customer service at client locations.

The Technical Support Engineer will troubleshoot and resolve customer issues, document solutions, and ensure timely feedback, working with various systems and teams.

The Technical Support Analyst II provides customer service and technical support for Alertus products, ensuring systems function optimally and resolving complex hardware and software issues.

The Technical Support Associate assists Account Managers with servicing Commercial Lines accounts, including processing certificates of insurance, managing data entry, and maintaining documentation for quality control.

The Consultant II provides hardware and software support for color production products, handles technical issues, trains technicians, and communicates with customers and vendors.

The role involves providing technical support to high value Commercial Card clients and internal partners, resolving issues, assisting with training needs, and fulfilling reporting duties.

The Technical Writer II will create and update documentation, capture meeting minutes, support audit activities, and ensure quality in technical writing for operational procedures.

The Technical Product Support Analyst II provides technical assistance to customers via phone, email, or chat, resolves issues with Inovalon's products, and documents customer interactions in CRM systems.

The Controls Engineer provides technical support for material handling systems, resolving complex issues, managing case backlogs, and improving service efficiency while collaborating with customers and team members.

The Technical Support Engineer provides on-site technical support, monitors systems, troubleshoots issues, manages incidents, enhances clients' systems, and conducts training.

Provide technical support and troubleshooting for end-users, resolve incidents, manage software and hardware, and maintain IT systems documentation.

Responsible for providing technical support via phone and remote tools, resolving help desk tickets, and configuring and troubleshooting various systems and applications.

Provide level 1 technical support for Phoenix Contact products, document inquiries, collaborate with teams, and improve product knowledge while assisting customers.

The Advisory Technical Support Engineer provides advanced technical support, resolves issues, delivers training on AspenTech solutions, and collaborates with clients to enhance their operational efficiency.

Responsible for managing customer inquiries, conducting trainings, maintaining relationships, planning workloads, and supervising customer engineers. Provides technical support and leads customer meetings while ensuring adherence to procedures.

Provide technical support to customers, handle escalations, assist in system installations and upgrades, and generate performance metrics documentation.