Top Tech Support Jobs

Lead operational oversight for medical software implementations and support, ensuring availability, reliability, compliance, and quality. Provide advanced technical support, manage installations/upgrades/validation, drive scalable implementation/support processes, collaborate cross-functionally, perform root-cause analysis and CAPA, and participate in 24x7 on-call rotations for regulated healthcare systems.

Provide escalated technical support for Ping Identity products, investigate issues using knowledge bases and test labs, manage customer expectations, contribute to public community and knowledge base, participate in on-call rotation, and communicate proactively with customers.

Lead advanced customer support by triaging and resolving complex tickets, analyzing logs and environments, reproducing and escalating defects, creating knowledge articles, mentoring support staff, and collaborating with Product and Engineering to improve processes and product quality.

The VMware Support Engineer will provide level 3 support for VMware technologies, troubleshoot issues, enhance customer satisfaction, and manage critical situations while working in a global team environment.

Provide 3rd-level technical support and problem resolution for field and inside service teams, troubleshoot instrumentation, drive root-cause analysis and vendor coordination, develop training and technical documentation, support product launches, and minimize warranty/installation costs while improving customer satisfaction.

The Tier 2 Technical Customer Support Specialist assists customers with product inquiries and technical challenges while developing expertise in Python-based pricing and third-party integrations.

Seeking a Technical Consultant to support Manufacturing with .Net and Proficy experience. Responsibilities include production support, development, and delivering technical project requirements.

The Senior Technical Support Engineer will troubleshoot customer issues on the Imply Druid platform, manage operational issues, and collaborate cross-functionally to resolve technical challenges, ensuring customer satisfaction.

The Senior Director oversees platform health and reliability, drives operational excellence, manages vendor relationships, and leads incident support processes.

This role involves supporting sales as a technical expert, translating customer needs into analytics solutions, and assisting with product demonstrations and implementations.

As a Senior Technical Support Engineer, you will resolve technical issues for Cohesity customers, collaborating with engineering teams and documenting solutions, while providing exceptional customer service.

The role involves documenting customer-facing information, maintaining help center content, analyzing usage metrics, and collaborating with various teams to enhance customer support processes.

The Technical Customer Support Supervisor leads a team to provide technical support for medical device testers, ensuring customer satisfaction and collaboration with various departments.

The Technical Product Manager leads the development of ground support equipment for electric aircraft, managing suppliers, overseeing projects, and mitigating technical risks.

Provide support for Fluke Reliability software via phone, email, and chat, communicate solutions to users, and document issues accurately.

The Senior Technical Support Engineer delivers technical support for government cloud solutions, ensuring customer satisfaction and operational excellence while leading junior engineers and collaborating with other teams.

The Senior Technical Support Engineer will provide technical expertise, escalate customer issues, collaborate with engineering, and improve customer support processes at Zip.

As a Cyber Technical Analyst, you'll assess risks, support operations, manage data collections, and drive innovative techniques for cybersecurity analysis. You'll also collaborate on operational management and leverage various tools for enhancing mission success.

Provide technical pre-sales support to sales teams and customers for LV MCC and MV/LV switchgear. Perform diagnostic studies, prepare technical documentation and costings, develop sales opportunities, resolve customer problems, and help achieve volume, profitability, NPV, and NPS targets.

Lead technical support efforts for CRM, resolving complex issues, managing documentation, and enhancing user experience through automation and data mastery.

Manage technical support through client portal, address support tickets, troubleshoot software issues, collaborate on product improvements, and ensure data quality in cloud services.

The Sr. Technical Product Support Specialist provides technical support, resolves escalations, collaborates in new product developments, and manages service readiness projects.

The Applications Specialist will provide technical support, training, and installation for Wavetronix products, requiring extensive travel and strong communication skills.

As a Customer Support Specialist, you'll collaborate with customers, troubleshooting issues, and providing assistance with Deskpro integrations using SQL and APIs.

Lead technical support for customers, diagnose issues in LLM applications, work with engineering to resolve bugs, and mentor support engineers.