Top IT Jobs

Provides Level II technical support for MSP clients through onsite and remote troubleshooting. Diagnoses and resolves advanced issues involving applications, operating systems, desktops, servers, networks, mobile devices, backups, and virtualization. Documents tickets, maintains worklogs, meets SLA timelines, communicates solutions clearly to nontechnical users, and follows up to ensure satisfaction. Requires at least four years of related IT support experience, with expertise in Office 365, Windows Server, Active Directory, Exchange, PowerShell, scripting, hypervisors, and LAN/WAN troubleshooting.

Provides day-to-day employee IT support while administering Microsoft 365, business applications, devices, networks, telecommunications, security technology, and access controls. Responsibilities include onboarding and offboarding, equipment deployment, troubleshooting, vendor coordination, technology projects, installations, cybersecurity risk escalation, and supporting secure AI tool adoption across multiple company locations.

Provides daily help desk and endpoint support for employees, including workstation, mobile device, account, Microsoft 365, and Intune administration. Manages onboarding and offboarding, user training, documentation, asset inventory, shipments, printers, conference rooms, badges, and physical access systems. Maintains Windows security compliance through patching and vulnerability remediation, supports VPN troubleshooting, and performs IT monitoring and audit activities. This on-site role also coordinates office technology and facilities-related support.

Provides advanced on-site IT support for Harvard Medical School research departments, troubleshooting specialized hardware, software, laboratory computers, networking, security configurations, and research technologies. Resolves or escalates technical issues, supports users through multiple channels, maintains documentation and equipment, coordinates vendor escalations, assists with provisioning and service desk coverage, and participates in technical projects while working independently.

Provides onsite Level 2 IT support for end-user devices, enterprise applications, conference rooms, office technology, and local network infrastructure. Performs Smart Hands services, equipment installation, troubleshooting, device lifecycle and asset management, incident documentation, cybersecurity compliance support, and major incident response. Coordinates with centralized IT, engineering teams, vendors, and employees to resolve issues and maintain reliable workplace technology.

Supports employee mobile device and communication services by managing device inventories, provisioning, replacements, billing records, databases, reports, payroll deductions, and technology assets. Provides customer service and resolves employee technology inquiries while coordinating with vendors, departments, and IT staff. Maintains accurate records, assists with reconciliation, and supports administrative projects. Requires strong organization, communication, data-entry, Microsoft Office, and problem-solving skills.

Lead the internal IT function for a fully remote workforce. Manage Microsoft 365, Azure, Entra ID, Intune, identity and access, endpoint compliance, device lifecycles, collaboration tools, helpdesk operations, vendors, budgets, documentation, and IT security processes. Lead and develop an IT team, support onboarding and offboarding, maintain service standards, and partner with Security, HR, and business leaders to ensure reliable, secure employee technology.

Provides deskside and remote technical support for hardware, software, connectivity, desktops, laptops, peripherals, and production devices. Assists with Linux systems, networking, virtualization, maintenance, patching, security checks, account permissions, equipment deployments, documentation, and vendor coordination. Troubleshoots and escalates complex issues while supporting local and remote users in office and production environments.

Supports daily IT infrastructure operations, including endpoint hardware, software, network, wireless, cloud, audiovisual, security, and disaster recovery systems. Provides troubleshooting, technical assistance, onboarding, user training, documentation, inventory management, vendor coordination, and purchasing recommendations. Helps maintain system reliability, security, compliance, and performance while escalating complex infrastructure issues to senior IT leadership or specialized vendors.

Supports a company-wide Windows 11 upgrade by backing up workstations, installing and configuring operating systems, drivers, and business applications. Tests devices and peripherals, troubleshoots desktop and application issues, provides hands-on end-user assistance, documents completed upgrades, and escalates complex technical problems. The role is fully on-site in King of Prussia, Pennsylvania, for a six-month contract.

Provides phone and email-based IT help desk support, including ticket management, hardware and software troubleshooting, authentication, connectivity, remote access, account provisioning, password resets, and onboarding. Develops and maintains service desk processes and documentation, communicates service outages, trains users, and trains new coordinators. Supports computers, peripherals, mobile devices, operating systems, productivity software, and related technical services.

Lead a global IT support team, drive AI-first ITSM transformation (ServiceNow->Atomicwork), own ITSM processes and SLA governance, partner on JML/identity automation with Platform Engineering, manage vendors, run cross-functional programs, develop regional specialists, and participate in on-call escalations. Position requires East Coast timezone alignment and ~25% international travel.

Provide hands-on IT support for the San Francisco office, administer identity and application lifecycles, manage Mac endpoints, automate recurring IT tasks, troubleshoot systems and network issues, and support SOC 2 and ISO 27001 compliance. The role owns the support queue, improves IT operations, implements service-management projects, and builds scalable workflows across identity, SaaS, security, and endpoint management.

Provides Tier 1 IT support by installing, configuring, upgrading, repairing, and troubleshooting hardware, software, workstations, networks, and Wi-Fi. Sets up employee accounts and equipment, retrieves and clears separated employees’ property, supports workstation moves, evaluates new technology, and assists with IT processes and projects. Requires strong communication, organization, customer service, and knowledge of Microsoft Office 365, Windows, hardware, software, and connectivity troubleshooting.

Provides first-line technical support for employees, troubleshooting hardware, software, operating systems, mobile devices, networks, printers, and applications. Maintains workstation software, peripherals, virtual servers, network connections, and backups; manages user onboarding, accounts, permissions, and equipment setup. Documents support procedures and maintains IT inventory while collaborating with engineering and corporate IT on deployments and projects. Requires on-call availability, strong communication, troubleshooting skills, discretion, and a valid driver's license.

Provides end-user technical support, troubleshoots hardware, software, connectivity, and access issues, administers Active Directory accounts, manages IT assets, documents service requests, and supports network, systems, virtualization, and cybersecurity infrastructure. The role also assists with networked devices, Windows environments, vendors, and enterprise technologies while developing systems and network administration expertise.

Provides daily hardware and software support for employees across office, manufacturing, and remote environments. Troubleshoots workstations, laptops, printers, networking, voice services, and other IT equipment; tracks incidents and requests; supports traveling users; and coordinates infrastructure and application projects with Corporate IT. Ensures local security, backups, licensing, standards compliance, documentation, budgeting, and effective communication of technology changes. Requires independent work, strong customer service, and 24x7 emergency on-call availability.

Provides end-user support and troubleshooting for hardware, software, devices, business applications, and Windows/Microsoft 365 infrastructure. Supports cybersecurity controls, cloud and on-premises systems, business automation, websites, software applications, and generative AI initiatives. Develops technical training and knowledge-base content while assisting with system monitoring, maintenance, administration, and continuous improvement.

Provides enterprise end-user technology support across Windows, macOS, Microsoft 365, mobile devices, printers, VoIP, conferencing systems, cloud services, and business applications. Troubleshoots incidents, administers accounts and endpoints, manages hardware and software lifecycles, maintains asset records and documentation, supports remote offices, and assists with basic network, server, and cloud administration. Promotes cybersecurity and responsible AI usage, coordinates with vendors, and participates in an after-hours on-call rotation.

Provides internal IT support by managing service requests, troubleshooting hardware, software, network connectivity, VPN, remote access, client-server, and VoIP issues. Installs, maintains, upgrades, and inventories workstations and peripherals while prioritizing customer satisfaction. Requires strong communication, organization, analytical problem-solving, multitasking, and customer service skills. Provides after-hours support as needed and assists with IT projects.

Provides remote and onsite IT support across plants and ports, troubleshooting Windows, Apple devices, Microsoft applications, mobile platforms, hardware, software, networks, scale systems, and kiosks. Installs and configures equipment, documents incidents, enforces IT policies, supports executives and meetings, escalates issues, trains users, manages projects, and participates in rotating after-hours support. Travel to production facilities may reach 75% annually, with work in demanding industrial environments.

Provide desktop and systems support across Mac, Windows, and Linux; administer cloud services (Office 365, Azure, Exchange), device management (JAMF, Intune), backups, and networks; onboard/offboard staff; manage assets/licenses; support videoconferencing and collaborate on IT procurement, security, and integration efforts.

Provides desktop and end-user technical support for computers, applications, audiovisual equipment, peripherals, and operating systems. Installs, specifies, tests, diagnoses, and resolves technology issues; consults one-on-one with university users; and leads desktop support projects. Requires independent problem-solving, communication, occasional equipment lifting, schedule flexibility during emergencies, and a valid driver’s license.

Provides hands-on IT support across Mac, Windows, and cloud environments. Manages tickets, troubleshooting, networks, Google Workspace, Office 365, device management, access processes, hardware logistics, and technology vendors. Investigates complex issues, identifies root causes, improves onboarding and offboarding, strengthens security practices, and leads IT projects while communicating with technical and non-technical stakeholders.

Provides hands-on IT support across Mac and Windows environments, managing tickets, troubleshooting complex issues, configuring networks and cloud systems, and supporting Google Workspace, Office 365, Slack, and MDM platforms. Responsibilities include onboarding and offboarding, security and access management, hardware procurement and logistics, vendor management, process improvements, and strategic IT projects. The role supports a remote workforce and communicates with both technical and non-technical stakeholders.