Regional IT Support Specialist – Walworth County Region

Posted 2 Days Ago
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Delavan, WI, USA
In-Office
50K-60K
Mid level
Automotive • Professional Services • Hospitality
The Role
Provides onsite and remote IT support for dealerships across the Walworth County region. Responsibilities include troubleshooting hardware, software, and network issues; resolving Help Desk tickets; deploying and maintaining workstations and infrastructure; configuring network devices, firewalls, antivirus, and security systems; performing upgrades; and supporting users. The role requires regional travel, occasional overnight trips, independent prioritization, and at least three years of IT support experience.
Summary Generated by Built In

Description

Why Kunes Auto Group?

At Kunes Auto Group, we believe great people build great dealerships. We're committed to servant-minded leadership, investing in our team members, and creating opportunities for long-term career growth.

As one of the fastest-growing automotive dealership groups in the Midwest with more than 40 locations, we provide the training, support, and resources to help you succeed.

Why Team Members Choose Kunes

  • Paid Training and Ongoing Professional Development
  • Career Growth Opportunities Across 40+ Dealerships
  • Comprehensive Benefits Package
  • Supportive Leadership and Team Environment
  • Opportunity to Make a Difference in the Communities We Serve

We are currently seeking an IT Specialist to provide both onsite and remote support for our Walworth County dealerships, based out of our Delavan, WI  location. This position is field-based and will use a combination of a company-issued vehicle or reimbursed mileage if a personal vehicle is used. Some overnight travel – a few days a year at most.

What You’ll Do

Provide onsite and remote IT support for dealership locations within a 10–25 mile regional radius using a company-issued vehicle or mileage reimbursement.

  • Troubleshoot hardware, software, and network connectivity issues (wired and wireless).
  • Manage and resolve Help Desk tickets in a timely, professional manner.
  • Deploy and maintain IT assets, workstations, and infrastructure hardware.
  • Install, configure, and maintain network devices, firewalls, antivirus, and security systems.
  • Perform system upgrades and software installations.
  • Collaborate with end users, other IT Specialists, and regional IT leadership.
  • Occasional out-of-town travel for specialized projects (maybe a few times per year).

Requirements

  • 3+ years of IT support experience, preferably in a multi-site environment required.
  • Associate degree or equivalent hands-on experience in an IT-related field.
  • Ability to work independently and manage multiple priorities.
  • Strong communication, organization, and customer-service skills.
  • Broad knowledge across multiple IT Systems (hardware, networking, security, software, etc.).
  • Valid driver’s license and comfort traveling within the assigned region.

What We Offer

  • Competitive Pay Plans - $50,000.00 - $60,000.00 per year.
  • 401(k) with Company Match
  • Health, Dental, and Vision Insurance
  • Paid Time Off and Holidays
  • Employee Assistance Program
  • Employee Discounts on Vehicles and Service
  • Career Growth Opportunities – We promote from within.

Delavan Holdings is an equal opportunity employer

Skills Required

  • 3+ years of IT support experience, preferably in a multi-site environment
  • Associate degree in an IT-related field or equivalent hands-on experience
  • Ability to work independently and manage multiple priorities
  • Strong communication, organization, and customer-service skills
  • Broad knowledge of hardware, networking, security, software, and other IT systems
  • Valid driver's license and comfort traveling within the assigned region
Am I A Good Fit?
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The Company
HQ: Delavan, WI
Year Founded: 2024

What We Do

Delavan Holdings is a holding company that provides support services to a diverse family of businesses, including automotive dealerships, hospitality services, and fulfillment operations.

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