Top IT Jobs

Provides senior-level IT support for desktop computers, laptops, printers, monitors, peripherals, and related hardware. Installs, upgrades, maintains, troubleshoots, tests, repairs, and inventories equipment. Supports users, documents and escalates unresolved issues, coordinates with external support organizations, and serves as a subject matter expert for assigned technologies. The role also includes system maintenance, special projects, equipment receiving, customer service, and hardware inventory management.

Provide Level II technical and end-user support through phone, ticketing, and in-person assistance. Triage, classify, prioritize, resolve, document, and escalate incidents while communicating with users and IT staff. Maintain resolution procedures, balance help desk coverage, support projects, and serve as a subject matter expert for multiple systems. Troubleshoot Active Directory, Remote Desktop Services, thin clients, specialized devices, wireless systems, Group Policy, and application or desktop deployments.

Provides remote technical support for a global team, installs and maintains systems, networks, and cloud applications, troubleshoots hardware and connectivity issues, administers workstations, manages security, backups, and disaster recovery, monitors performance, and documents IT procedures. The role requires cloud platform knowledge, remote support and ticketing experience, strong English communication, and problem-solving skills. Cybersecurity, data protection, automation, scripting, and international remote-team experience are preferred.

Owns the client’s complete day-to-day IT function, including hardware and software support, Microsoft 365 and Google Workspace administration, onboarding, inventory, budgeting, procurement, policies, documentation, security awareness, and disaster recovery planning. Coordinates with the MSP, vendors, facilities, and organizational leadership; manages IT projects and communications; troubleshoots networks and end-user systems; and supports fundraising events. Requires occasional evenings, weekends, physical equipment handling, and work in an animal shelter environment.

Supports and maintains IT systems and infrastructure, including servers, operating systems, applications, virtualization, and core services. Provides advanced troubleshooting and escalated user support; manages accounts, permissions, patches, configurations, upgrades, and integrations. Monitors performance, responds to incidents, performs root cause analysis, supports security controls and compliance activities, and documents system standards. Collaborates with IT teams on projects, process improvements, system architecture, and technology selection. This is an onsite evening-shift role requiring an active TS/SCI clearance with polygraph.

Provides Tier 1 technical support through phone, email, chat, and ticketing systems. Diagnoses hardware, software, network, account access, printer, and peripheral issues; installs and updates software; maintains IT asset records; documents resolutions and knowledge-base content; escalates complex incidents; mentors less experienced staff; and reports potential security incidents. This onsite, mission-essential role supports government users and may require holiday work.

Provides enterprise help desk support by responding to user inquiries, diagnosing hardware, software, and network issues, installing and updating software, resolving access problems, maintaining IT asset records, documenting solutions, and escalating complex incidents. The role also mentors less experienced staff, contributes to knowledge-base content, communicates technical information to users, and reports potential security incidents. It requires onsite work in Annapolis Junction, Maryland, a TS/SCI clearance with polygraph, U.S. citizenship, and CompTIA Security+ certification within three months.

Provides Tier IV help desk support by responding to user inquiries, troubleshooting hardware, software, network, access, and peripheral issues, and documenting resolutions in ticketing systems. Installs and updates software, maintains IT asset records, escalates complex problems, develops knowledge-base content, reports security incidents, and mentors less experienced technicians. The role is onsite in Annapolis Junction, Maryland, supporting government and intelligence customers.

Provides Tier 1 IT help desk support through phone, email, chat, and ticketing systems. Diagnoses hardware, software, network, access, and peripheral issues; installs and updates software; documents resolutions; maintains IT asset records; escalates complex problems; contributes to knowledge-base content; mentors junior staff; and reports potential security incidents. The role is onsite in Annapolis Junction, requires TS/SCI with polygraph clearance, U.S. citizenship, an associate degree, five-plus years of experience, and CompTIA Security+ within three months.

Provides Tier IV help desk support by responding to user inquiries, diagnosing hardware, software, and connectivity issues, installing and updating software, managing access issues, documenting tickets, and escalating complex problems. Maintains IT asset records, contributes to knowledge-base articles, mentors less experienced staff, communicates clearly with users, and reports potential security incidents. The role is onsite in Annapolis Junction, supports mission-essential operations, and requires TS/SCI with polygraph clearance and U.S. citizenship.

Provides Tier IV help desk support by responding to user requests, documenting and tracking tickets, troubleshooting hardware, software, network, account, and peripheral issues, and escalating complex problems. Installs and updates software, maintains IT asset records, develops knowledge base content, reports security incidents, and mentors less experienced technicians. The role is onsite in Annapolis Junction, Maryland, requires TS/SCI with polygraph clearance and U.S. citizenship, and may require holiday work.

Provides Tier 1 technical support to users through phone, email, chat, and ticketing systems. Diagnoses hardware, software, network, account access, and peripheral issues; installs and updates software; documents resolutions; maintains IT asset records; escalates complex incidents; contributes to knowledge-base content; mentors less experienced staff; and reports potential security incidents. This is an onsite role in Annapolis Junction, Maryland, requiring TS/SCI with polygraph clearance and U.S. citizenship.

Provides Tier 1 technical support through phone, email, chat, and ticketing systems. Diagnoses and resolves hardware, software, network, account access, peripheral, and connectivity issues; installs and updates software using remote access tools; documents resolutions and maintains knowledge-base content. Escalates complex issues, tracks IT assets, reports security incidents, and mentors less experienced technicians. This is an onsite role in Annapolis Junction, Maryland, supporting enterprise IT users.

Supports and maintains IT infrastructure, including servers, operating systems, applications, virtualization platforms, and core services. Performs system administration, patching, configuration, monitoring, troubleshooting, user access management, deployments, upgrades, and incident response. Implements security controls, supports audits and remediation, documents systems, and collaborates with IT teams on projects and process improvements. This is an on-site role in Annapolis Junction, Maryland, working Monday through Friday from 2 p.m. to 10 p.m.

Provide senior-level corporate IT support across endpoints, conference rooms, collaboration tools, access workflows, and employee productivity platforms. Own complex issues end to end, support executives and VIPs, coordinate internal teams and vendors, troubleshoot Zoom Rooms and office AV, improve onboarding and provisioning, create documentation, and standardize processes to improve service reliability and efficiency.

Provides front-line IT support for academic, administrative, and residential operations. Troubleshoots computers, printers, software, networks, and classroom technology; manages Active Directory, Office 365, Google Workspace, JAMF, and Intune; maintains technology assets; supports network outages, onboarding, VoIP changes, documentation, training, and vendors. The role includes mandatory on-call response for major disruptions and occasional lifting up to 50 pounds.

Supports museum IT infrastructure, internal and public networks, workstations, cloud systems, backups, account permissions, cybersecurity controls, and incident response. Provides technical support for gallery, theater, presentation, streaming, lighting-control, digital display, and event systems. Maintains visitor Wi-Fi while protecting internal resources and collaborates with AV and exhibit maintenance staff. Communicates technical risks and operating procedures to nontechnical employees and volunteers.

Leads VENU+ IT operations, infrastructure, service delivery, cybersecurity, governance, vendor management, and technology improvement. Manages IT teams, contractors, projects, budgets, systems, service processes, risk, compliance, business continuity, and third-party relationships. Develops IT strategies and roadmaps, oversees incident and change management, ensures secure and reliable technology services, and reports performance and operational metrics to leadership. The role is in-office and requires collaboration across software, DevOps, finance, HR, cybersecurity, and business teams.

Provides enterprise IT support by troubleshooting and resolving hardware, software, application, networking, printer, and account issues. Installs and configures equipment and software, creates and deploys PC images, scripts, and packages, and documents solutions. Supports onboarding and offboarding of IT assets and user accounts, assists end users remotely and onsite, coordinates with network, systems, and security teams, and develops documentation and training materials. The role requires strong communication, problem-solving, organization, and customer-service skills.

Provides Level II technical support for MSP clients through onsite and remote troubleshooting. Diagnoses and resolves advanced issues involving applications, operating systems, desktops, servers, networks, mobile devices, backups, and virtualization. Documents tickets, maintains worklogs, meets SLA timelines, communicates solutions clearly to nontechnical users, and follows up to ensure satisfaction. Requires at least four years of related IT support experience, with expertise in Office 365, Windows Server, Active Directory, Exchange, PowerShell, scripting, hypervisors, and LAN/WAN troubleshooting.

Provides day-to-day employee IT support while administering Microsoft 365, business applications, devices, networks, telecommunications, security technology, and access controls. Responsibilities include onboarding and offboarding, equipment deployment, troubleshooting, vendor coordination, technology projects, installations, cybersecurity risk escalation, and supporting secure AI tool adoption across multiple company locations.

Provides daily help desk and endpoint support for employees, including workstation, mobile device, account, Microsoft 365, and Intune administration. Manages onboarding and offboarding, user training, documentation, asset inventory, shipments, printers, conference rooms, badges, and physical access systems. Maintains Windows security compliance through patching and vulnerability remediation, supports VPN troubleshooting, and performs IT monitoring and audit activities. This on-site role also coordinates office technology and facilities-related support.

Provides advanced on-site IT support for Harvard Medical School research departments, troubleshooting specialized hardware, software, laboratory computers, networking, security configurations, and research technologies. Resolves or escalates technical issues, supports users through multiple channels, maintains documentation and equipment, coordinates vendor escalations, assists with provisioning and service desk coverage, and participates in technical projects while working independently.

Provides onsite Level 2 IT support for end-user devices, enterprise applications, conference rooms, office technology, and local network infrastructure. Performs Smart Hands services, equipment installation, troubleshooting, device lifecycle and asset management, incident documentation, cybersecurity compliance support, and major incident response. Coordinates with centralized IT, engineering teams, vendors, and employees to resolve issues and maintain reliable workplace technology.

Supports employee mobile device and communication services by managing device inventories, provisioning, replacements, billing records, databases, reports, payroll deductions, and technology assets. Provides customer service and resolves employee technology inquiries while coordinating with vendors, departments, and IT staff. Maintains accurate records, assists with reconciliation, and supports administrative projects. Requires strong organization, communication, data-entry, Microsoft Office, and problem-solving skills.