Top Remote Senior Level Jobs in Rochester, NY

Lead and scale the enterprise customer success function for Zocks, managing a team of Enterprise CSMs to drive adoption, value realization, renewals and expansion with large RIAs, broker-dealers, banks and financial firms. Build playbooks, metrics, and cross-functional partnerships while personally engaging executive stakeholders to ensure measurable customer outcomes.

Build end-to-end internal AI agents and workflow automations: discover high-value opportunities, redesign processes, implement LLM-based agents with integrations, deploy and operate solutions, and ensure security, compliance, monitoring, and adoption across GTM teams.

The Senior Solutions Engineer leads technical sales cycles, designs enterprise storage solutions, and partners with sales to drive customer outcomes and revenue growth.

Own Americas people operations and employee experience across the employee lifecycle. Coach managers, advise on employee relations, partner with Talent, Compensation, Benefits, Legal, Finance, and IT teams, and improve scalable HR processes, policies, and efficiencies. Lead People and Culture projects while using HRIS technology and data-driven insights to support high-performing teams and a progressive workplace culture.

Own and optimize the end-to-end marketing technology stack: roadmap, tool selection, implementations, integrations, documentation, governance, and performance metrics. Partner with IT, Sales Ops, Analytics, and Legal to ensure data flows, adoption, and ROI while supporting onboarding and ongoing optimization.

Partner with Product Directors to deliver reporting, analysis, and market-ready insights for Dental and Vision. Provide rapid support to Sales, brokers, and account teams, analyze network and plan design, identify risks and optimization opportunities, and produce external-ready materials and recommendations for regional market execution.

Lead design, deployment, and optimization of the enterprise SASE platform (Netskope). Architect Zero Trust access, build policies (SWG, CASB, ZTNA, DLP), provide Tier III troubleshooting, integrate identity and cloud services, produce documentation, mentor engineers, and drive continuous improvement and vendor evaluations.

Leads a data science team focused on customer intelligence and personalization across digital products, apps, newsletters, and marketing channels. Develops lifetime value, segmentation, retention, recommendation, attribution, forecasting, and engagement models. Owns product funnel analytics and experimentation, including A/B testing and causal inference. Partners with Product, Marketing, Editorial, Data Operations, and Engineering to translate customer behavior into product improvements, measurable growth, and scalable data capabilities.

Leads commercial growth initiatives from concept through traction, including market sizing, business cases, go-to-market strategy, competitive intelligence, and cross-functional execution. Drives executive committee operating rhythms, board preparation, strategic initiative tracking, decision-making, and accountability across Product, Clinical, Marketing, Finance, Sales, and executive stakeholders.

Serve as a strategic advisor to physician and healthcare practice owners on accounting, tax, financial performance, profitability, compensation, cash flow, and operational strategy. Build executive client relationships, mentor internal teams, support growth and scalable advisory processes, and participate in business development and proposals.