Top Remote Senior Level Customer Success Jobs in Rochester, NY

The Performance Specialist Lead at StackAdapt will develop measurement and optimization strategies to maximize campaign performance across various channels. They will provide consultation to internal stakeholders and high-profile clients, troubleshoot technical issues, and collaborate with cross-functional teams to drive revenue growth and thought leadership.

The Contract Specialist is responsible for drafting, reviewing, and managing a variety of contracts within the organization. This role involves collaboration with legal and procurement teams, ensuring compliance with contracts, addressing any issues that arise, and maintaining organized contract documentation. The ideal candidate has extensive experience in contract management, particularly in the healthcare sector, and displays strong organizational skills.

As a Senior Manager of Customer Success at CyberFortress, you will lead a team of Customer Success Managers, engage in strategic leadership and hands-on customer management. Your role includes driving customer satisfaction, optimizing team performance, managing client relationships, overseeing customer onboarding and training, and advocating for customer needs while pursuing upselling opportunities.

As a Customer Success Manager at Eleos Health, you will enhance user engagement and product adoption across your accounts. You will lead upsell opportunities, understand client needs, monitor contract renewals, and work cross-functionally to meet customer goals, while conducting quarterly business reviews and presenting insights.

The Merge Channel Market Client Executive is responsible for selling Merge branded products through global channel partnerships. This role includes building relationships with channel partners, executing go-to-market strategies, managing customer relationships, and ensuring client satisfaction. A successful candidate will have extensive experience in enterprise imaging solutions and a strategic approach to sales.

As a Lead Implementation Specialist, you will manage implementation projects, develop strategies for best practices, and provide exemplary customer service for ERP solutions. You will work closely with client executives to maximize financial asset return and troubleshoot application issues, while also evaluating business needs and driving accounting optimization across diverse industries.

The Payments Specialist develops client relationships, understands payment-related needs, guides clients on payment systems, ensures compliance, oversees onboarding and periodic reviews, and assists with audits and risk assessments.