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Top Remote Senior Level Customer Success Jobs in Rochester, NY

297+ Job Results
16 Days Ago
USA
Remote
5,547 Employees
5-7 Years of Experience
5,547 Employees
5-7 Years of Experience
Design
The D365 Customer Engagement Application Lead manages application solutions for sales, marketing, and field services, ensuring they meet business needs. They oversee project implementation, engage with stakeholders, identify improvement opportunities, and provide updates on performance and priorities. This role also involves analyzing processes for value enhancement and training business teams on application functionalities.
16 Days Ago
USA
Remote
235 Employees
5-7 Years of Experience
235 Employees
5-7 Years of Experience
Design
The Customer Success Manager (CSM) manages the post-sales lifecycle for Enterprise customers, ensuring they maximize value from hardware and SaaS solutions, thus improving customer health, adoption, and engagement. Responsibilities include onboarding, managing customer engagements, addressing issues, and working collaboratively across teams to deliver value and influence product development.
16 Days Ago
US
Remote
1,500 Employees
71K-88K Annually
5-7 Years of Experience
1,500 Employees
71K-88K Annually
5-7 Years of Experience
Consumer Web • eCommerce • Fashion • Retail
The Metadata Curation Specialist II role focuses on improving and maintaining the integrity of GOAT Group's product catalog metadata. The specialist will curate data, engage with cross-functional teams, conduct QA, and suggest process optimizations. They will also train others on catalog tools and debug metadata issues.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+30 More
16 Days Ago
United States
Remote
168 Employees
70K-90K Annually
5-7 Years of Experience
168 Employees
70K-90K Annually
5-7 Years of Experience
Digital Media • Marketing Tech • Social Media
The HubSpot Strategist will act as the strategic account lead, developing strategies to achieve project goals while building strong relationships with senior-level clients. They will monitor client health and performance, ensuring exceptional customer experiences and satisfaction through effective communication and timely strategy delivery.
16 Days Ago
United States
Remote
148 Employees
5-7 Years of Experience
148 Employees
5-7 Years of Experience
Fitness
The Senior Enrollment Specialist will ensure the seamless enrollment of registered dietitians, focusing on compliance with Medicaid and Medicare requirements, maintaining accurate provider records, and resolving discrepancies with state agencies. The role involves coordination with other departments and participation in quality improvement initiatives to enhance enrollment processes.
16 Days Ago
United States
Remote
473 Employees
7+ Years of Experience
473 Employees
7+ Years of Experience
Biotech • Pharmaceutical
The Contract Senior Study Start-Up Specialist oversees and leads all start-up activities for assigned clinical studies, ensuring compliance with regulations and internal procedures. Responsibilities include preparing necessary documentation for ethics and regulatory approvals, maintaining study start-up metrics, guiding Clinical Trial Managers, and supporting patient recruitment efforts. They also negotiate study budgets and contracts while continuously seeking improvements in the start-up process.
16 Days Ago
United States
Remote
354 Employees
7+ Years of Experience
354 Employees
7+ Years of Experience
Cloud
As a Technical Customer Success Manager, you'll be the primary post-sales contact for major customers, ensure effective communication, manage customer accounts, oversee implementations, and help customers realize business value through Kong's API platform. You'll collaborate with internal teams and tackle complex technical challenges, all while striving for customer satisfaction and expansion.
Top Benefits:
401-K
Company Outings
Dental Insurance
+10 More
17 Days Ago
15 Locations
Remote
880 Employees
5-7 Years of Experience
880 Employees
5-7 Years of Experience
Cloud • Software
The Enterprise Customer Success Manager at Canonical is responsible for fostering customer relationships, onboarding new clients, managing complex projects, and identifying growth opportunities. The role demands excellent communication skills to collaborate cross-departmentally and enhance customer satisfaction while leveraging Canonical's wide array of products.
Top Benefits:
401-K
Dental Insurance
Health Insurance
+3 More
17 Days Ago
United States
Remote
385 Employees
5-7 Years of Experience
385 Employees
5-7 Years of Experience
Software
The Customer Success Manager at Miovision will manage post-sales customer relationships, focusing on onboarding, adoption, and expansion. Responsibilities include developing trusted customer relationships, advocating for customer needs, monitoring customer success, and collaborating with internal teams. This role requires problem-solving skills and the ability to manage customer health and risk effectively. Travel is required about 25% of the time.
17 Days Ago
3 Locations
Remote
7+ Years of Experience
7+ Years of Experience
Software
The Senior Customer Success Engineer at Tines works with clients to help them understand and utilize workflow automation through the Tines platform. Responsibilities include designing automation integrations, onboarding customers, delivering professional services, and collaborating with various teams to enhance customer success.
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