Top Remote Senior Level Customer Success Jobs in Phoenix, AZ

The Director of Customer Success at Innovaccer acts as a trusted advisor to clients, managing project deliveries, engaging with teams of engineers and designers, and identifying solutions to enhance customer satisfaction in the healthcare sector. This role requires a strong analytical mindset and excellent communication skills to effectively address customer needs and drive project success.

The Customer Support Specialist will manage post-sales support processes, ensure smooth onboarding, handle customer support tickets, collaborate with internal teams, and implement operational processes to improve customer satisfaction and efficiency.

The Solutions Specialist works with the Sales team to enhance their capabilities by delivering product demonstrations, creating training materials, and providing implementation guidance. They will collaborate across departments and ensure a seamless transition to Customer Success after sales.

As a Technical Account Manager, you will drive adoption of Corelight products by establishing relationships with strategic customers, providing post-sales support, and collaborating with various teams to enhance the customer experience. You will also guide customers in implementing features and deliver best practice recommendations based on engagements.

The Senior Contracts Specialist at GuidePoint Security is responsible for managing SLED client contracts, ensuring compliance with internal policies and regulations, and developing strong relationships with government and internal stakeholders. Key responsibilities include reviewing RFPs, proposals, and various agreements, coordinating compliance efforts, and implementing contract management tools.

The Strategic Customer Engagement Manager develops and executes customer engagement strategies, manages advisory boards, and drives product innovation. This role fosters relationships with key customers, gathers insights, and coordinates executive sponsorship programs to enhance customer relationships.

The Sr. Customer Success Manager will oversee client engagements for multiple brands, focusing on marketing analytics and driving client satisfaction. Responsibilities include managing relationships, providing training, delivering performance reviews, and interpreting marketing data to offer optimization insights and budget recommendations.