Top Remote Senior Level Customer Success Jobs in Phoenix, AZ

The Sr. Customer Success Manager will oversee client engagements for multiple brands, focusing on marketing analytics and driving client satisfaction. Responsibilities include managing relationships, providing training, delivering performance reviews, and interpreting marketing data to offer optimization insights and budget recommendations.

The Senior Learning and Development Specialist at Aya Healthcare will design, deliver, and evaluate leadership development programs, partner with senior leaders on learning needs, create engaging training content, and provide coaching to enhance organizational performance.

The Senior Customer Success Manager at NICE Actimize will primarily handle post-sales relationships for strategic accounts, focusing on customer loyalty, satisfaction, and revenue retention. Responsibilities include facilitating renewals, enhancing customer satisfaction, conducting regular status updates, and identifying upsell opportunities while collaborating with internal teams to optimize service delivery.

The Sr. Manager of Customer Success will lead, mentor, and manage the Customer Success Team, driving customer health scores, product adoption, and collaboration with other departments. Responsibilities include recruiting and training customer success staff, achieving performance metrics, managing escalations, and developing strategies for tech-touch customer engagement.

As a Customer Success Manager at HumanSignal, you will be responsible for building and maintaining relationships with enterprise clients, ensuring they achieve their business goals. You will guide customers through onboarding and integration of software into their processes, while driving value and expansion of services within the accounts you manage.

As a Customer Support Manager, you will lead and grow a high-performing team, ensuring exceptional customer support for a digital experience and virtual events SaaS platform. You will manage performance, resolve critical issues, and build strong relationships across departments while maintaining customer satisfaction and adherence to SLAs.

As a Senior Implementation Specialist, you will onboard new customers to ensure they effectively use GoodTime's products. This role involves leading project teams, training users, creating customer playbooks, and utilizing tools to track customer engagement and success metrics. Strong project management and the ability to simplify complex topics for various audiences are essential.