Top Remote Senior Level Customer Success Jobs in Phoenix, AZ

The Sr. Implementation Specialist will manage the onboarding and training of new customers for GoodTime's services. Responsibilities include leading implementation projects, communicating effectively with customers, and ensuring product adoption through effective training. The role requires expertise in customer success and the ability to translate complex topics for diverse audiences.

As a Technical Lead at Smartsheet, you will serve as a subject matter expert within a support pod, resolving technical issues and managing escalations. You will provide mentorship, oversee day-to-day operations, and collaborate with engineering to improve customer support processes. Your role includes a focus on improving customer and agent experiences, technical consulting, and ensuring the team meets service level agreements.

As a Client Partner at 10Pearls, you will leverage your extensive sales experience to grow new business and maintain relationships in the technology industry, particularly in financial services and healthcare. Responsibilities include prospecting, client advocacy, negotiating contracts, and supporting team initiatives for customer success.

As a Customer Success Manager at Luma Health, you will manage relationships with strategic healthcare clients, driving product adoption, usage, and satisfaction. Responsible for strategic onboarding and account growth, you will collaborate internally to ensure clients achieve their goals while analyzing data to provide actionable insights. Your role involves customer advocacy, addressing concerns promptly, and promoting client success within the organization.

The Strategic Customer Success Manager serves as the key contact for large accounts, aiming to maximize value for customers, drive outcomes, and enhance user experience. Responsibilities include managing customer relationships, leading project management tasks, negotiating contracts, and collaborating with internal teams to advocate for customer needs.

You will oversee sales support platforms and training, provide technical assistance, lead improvements to demo environments, manage RFP knowledge bases, and collaborate with RevOps and Enablement on Sales Tech Stack initiatives.

The Senior Manager of Client Engagement at Mursion will drive behavior change across large organizations. Responsibilities include collaborating with senior leaders at Fortune 500 clients, developing strategies for product delivery, and coaching team members. The role requires strong management and client relationship skills, with an emphasis on strategic project execution and partnership enhancement.