Top Remote Senior Level Operations Manager Jobs in Birmingham, AL

The Global Payment Operations Manager leads operations for payments features in the Veracross platform, supporting partner schools' business offices and managing compliance, risk, and reporting processes. Responsibilities include project management, addressing payment issues, and collaborating with various internal and external stakeholders to enhance payment solutions globally.

The Manager of Implementation is responsible for overseeing a team that facilitates customer implementation, home plan optimization, and initial training. This involves managing project planning, client setup, quality assurance, and cross-functional collaboration while ensuring a smooth transition to the Higharc platform.

The Enterprise Operations Manager oversees client relationships, ensuring quality service and account profitability. Responsibilities include managing personnel and operations at various locations, developing client satisfaction strategies, conducting surveys, and providing training for Site Managers. Frequent travel to client sites is required, along with strategic planning and problem-solving to enhance account performance.

The principal will lead projects and teams to enhance client performance, develop and maintain relationships, and grow the business through exceptional service delivery. Key responsibilities include management of client projects, driving strategy within the firm, and mentoring team members. A strong background in life sciences and consulting is essential, along with proven leadership abilities.

The Head of Implementation Operations at Slice will lead the design and execution of scalable implementation processes for hardware and software, ensuring exceptional customer satisfaction and operational excellence while managing a distributed team.

The Associate Director is responsible for securing and growing major gifts to support the ALS Association's mission, managing a portfolio of 125-150 donors, and collaborating with field Development staff to build partnerships and revenue strategies.

The Sr. Manager, CX Operations will lead a team to enhance customer experience through effective process management and tool optimization. Responsibilities include coaching team members, developing Business Requirements Documents, overseeing stakeholder communications, KPI reporting, and ensuring smooth release management of new features, while maintaining compliance and risk management.