Top Operations Jobs

Manages blocked account contract documentation and client implementation activities for commercial banking customers. Coordinates negotiations with clients, lenders, and internal partners; researches and prepares account-opening and Treasury Services documents; educates stakeholders on authorization requirements; manages workflows, escalates risks, and resolves documentation issues. The role requires strong communication, attention to detail, problem-solving, financial services knowledge, and professional use of AI and LLM tools.

Provides middle-office operational oversight for a financial platform, including trade, price, corporate action, dividend, index, and reporting reconciliations. Resolves client and booking queries, investigates exceptions, coordinates with Trading, Structuring, Technology, and global operations teams, manages stakeholder communications, and identifies automation opportunities. Supports controls, process improvements, and cross-functional initiatives in a fast-paced environment.

Investigate and prevent first-party fraud by screening applications, monitoring accounts, liaising with banks, conducting payment investigations, and managing cases to protect customers and minimize losses while ensuring compliance with banking regulations.

Provides operational support for equity index exotics trading desks by managing trade lifecycles, event processing, trade capture, risk and P&L checks, reconciliations, and start/end-of-day controls. Resolves issues with Product Control, Market Risk, Sales, Structuring, Quantitative Research, and Technology teams. Supports process improvements, regulatory changes, automation, and enhanced control visibility across structured products.

Coordinates client onboarding for markets products, tracking requirements, requests, status updates, and timelines. Partners with clients, sales, reference data, KYC, accounts, credit, legal, operations, technology, and data teams to support readiness to trade. Communicates onboarding requirements, manages stakeholder relationships, maintains process controls, and contributes to platform, automation, reporting, metrics, and continuous improvement initiatives.

Supports securitized products middle-office operations across Asia-Pacific markets. Responsibilities include maintaining collateral data, coordinating exposure management and KYC processes, supporting securities and loan booking, managing vendor invoicing, following up on credit submissions, resolving operational issues, and coordinating process or technology changes. The role requires strong controls, attention to detail, stakeholder management, urgency, and fluency in Chinese and English.

Supports daily liquidity operations across cash concentration, notional pooling, and money market products. Maintains static data, monitors sweeps, investigates exceptions, reconciles accounts, manages client queries, produces operational reporting, and follows control and regulatory requirements. The role also identifies process improvements, escalates delivery risks, and adapts to shift-based coverage, including overnight shifts.

Process high-volume international payment transactions accurately and within deadlines. Monitor queues, investigate exceptions and processing breaks, resolve inquiries, escalate risks, maintain documentation, follow regulatory controls, and improve workflows. The role requires English and Korean proficiency, strong attention to detail, Microsoft Office skills, and collaboration across payment operations teams. Knowledge of SWIFT messaging and international payment practices is preferred.

Leads business operations for AI Research, serving as strategic operating partner and chief of staff to the research head. Responsibilities include strategy execution, portfolio governance, executive reporting, financial and resource planning, conference engagement, infrastructure prioritization, responsible AI governance, and talent initiatives. The role aligns research priorities, investment, talent, and enterprise execution while partnering across technology, finance, legal, product, and business teams.

Provide executive-level administrative support to the Regional Director: manage complex calendars, screen calls, coordinate meetings/events and travel, process expenses, support onboarding/offboarding, draft communications, maintain documentation, improve regional admin processes, and train/coach administrative staff.