Top Tech Support Jobs

As a Staff Technical Support Engineer, you'll resolve complex customer issues, engage with engineering teams, communicate effectively, and ensure exceptional customer satisfaction while participating in on-call support.

Provide all-source maritime and subsea intelligence targeting and operational support: develop target intelligence packages, identify collection gaps, produce finished intelligence and brief senior leaders, support real-time operations and capability development, and manage large maritime intelligence databases and sensitive compartmented information.

Provide application support for Payroll, Accounts Payable, and HR functions; use generative AI tools to research solutions and craft customer communications; manage escalations, ensure data privacy, and drive customer success. Coordinate with internal teams to resolve technical issues and maintain customer productivity, including occasional overtime.

Provide advanced technical support for Stryker Vocera solutions, investigate and resolve customer issues, coordinate communications, escalate complex problems, document defects and recommend product supportability improvements.

Provide technical support and escalation management for customer systems, including installations, calibrations, testing (alpha/beta sites), ECO review, performance reporting (MTBF/MTBI/Availability), documentation (CENs, BKMs), and coordination between field engineers, customers, and engineering.

Provide technical support for customers, acting as intermediary between customer and division. Responsibilities include troubleshooting, performance analysis, and documentation creation for new hardware and software installations.

The Senior Technical Program Manager leads IT and cybersecurity initiatives, oversees project teams, ensures compliance, and drives quality assurance processes.

Provide first-line technical support for customers, diagnosing and resolving Level 1 issues related to robotic systems and infrastructure, while managing customer support tickets and ensuring compliance with SLAs.

Provide L3 engineering support for power electronics converters, perform detailed analyses, and write troubleshooting guidelines while collaborating with teams to resolve technical issues.

The Regional CTE Support Specialist enhances Career-Technical Education by collaborating with schools, businesses, and organizations, monitoring trends, ensuring compliance, and supporting curriculum development.

As a Technical Customer Support Associate, you will assist users with technical queries, troubleshoot app issues, and escalate complex problems to the Tech Team, ensuring customer satisfaction and a smooth user experience.

As a Technical Customer Support Associate, you'll provide technical assistance to users, troubleshoot app issues, support internal teams, and enhance user experience, all while ensuring customer satisfaction and effective communication.

Under supervision, provide Help Desk support including phone support, PC workstation software and hardware troubleshooting, and basic network/infrastructure tasks (Windows, Ethernet, TCP/IP, wireless, workstation configuration).

Provide first-level technical support for products, troubleshoot issues, and escalate incidents as needed, ensuring customer satisfaction.

The Technical Software & Support Representative provides customer support for Histology equipment by troubleshooting issues, managing workflows, and assisting internal teams while maintaining documentation in ServiceMax and Salesforce.

The Operations Support Technical Writer focuses on quality management and compliance, writing technical documents, supporting investigations, and fostering cross-department collaboration.

Provide technical support for Stryker care.ai solutions: troubleshoot issues, manage incidents in systems like Zendesk/Salesforce, communicate with customers, adhere to SLAs, identify product defects, and protect sensitive medical data.

The Technical Support Engineer diagnoses complex technical problems related to optics, lasers, and electronics, facilitates solutions, and supports new product introductions. Travel is required 30-60%.

Provide hands-on technical support to customers: troubleshoot, reproduce, debug, and resolve issues; run Zoom sessions; educate customers; support sales and customer success; collaborate with developers to identify defects and shape product improvements; improve serviceability, tooling, and knowledge bases; analyze install base risk; and participate in on-call/rotational off-hours support.

Provide customer-facing technical support for an AI-powered code review platform: troubleshoot, reproduce, and resolve complex issues; educate customers; run calls; collaborate with developers to fix defects; improve serviceability and tooling; support sales and customer success motions; and contribute to knowledge bases and continuous improvement.

Communicate with customers via support channels to triage and resolve technical issues, onboard and troubleshoot integrations, improve support processes, collaborate with Product and Customer Success, and advocate for product improvements.

The Technical Support Intern will assist in device handling, inventory tracking, and deployment support while learning about payment terminals and CRM systems.

The Technical Support Engineer at Pexip troubleshoots video communication issues for customers, collaborates with teams, and enhances customer satisfaction through excellent service.

As a Client Solutions Engineer, you will bridge customers and product teams, troubleshoot technical issues, and enhance customer experiences with the Omnea platform.

The Application Engineer provides pre-sales technical support, manages technical account engagements, and collaborates with R&D and sales to ensure customer satisfaction and successful ESS solution adoption.