Top Tech Support Jobs

The Manager of Technical Support Engineering is responsible for leading and growing a team of Technical Support Engineers, ensuring exceptional technical support and customer satisfaction while driving process improvements and team performance.

The Application Engineer provides pre-sales technical support, manages technical account engagements, and collaborates with R&D and sales to ensure customer satisfaction and successful ESS solution adoption.

The Full Line Sales Representative will manage an Orthopaedics territory, driving revenue and market share, providing clinical support, and building relationships with medical professionals.

The Technical Support Representative provides initial technical support via various communication channels, managing customer inquiries, troubleshooting, and educating customers.

The role involves electrical assembly and integration, troubleshooting hardware, PCB population, and creating manufacturing documentation to support prototype builds.

As a Technical Support Engineer at Databento, you'll handle customer inquiries, resolve common issues, and escalate more complex matters, ensuring effective use of APIs and data products.

The Technical Support & Sales Rep provides technical support and sells products to customers through inbound calls, troubleshooting issues, and promoting sales strategies while achieving performance metrics.

Support, design, develop, test, deploy, and maintain Infor CSI (SyteLine) ERP technical solutions. Provide Tier 3 support, integrations, reporting, data management, environment cloning, system administration, documentation, training, monitoring, and automation. Collaborate with functional teams, deliver within SLAs, and travel to Re:Build sites as needed.

Provide on-site technical support for desktops, laptops, printers, scanners and Android devices. Install/configure OS, drivers, imaging, and utilities. Troubleshoot software, hardware, and networking (TCP/IP, DNS, DHCP, VPN, Wi‑Fi). Log tickets, escalate issues, perform printer maintenance in warehouse, and document resolutions. Temp contract with potential temp-to-perm.

Manage and develop the Technical Support team to provide phone and email support, train staff, create SOPs, maintain reporting/dashboards, collaborate cross-functionally, handle field claims, and drive customer-focused resolutions for electrical and lighting products.

Provide first-line support for hardware, software, Microsoft 365, networking, and business applications; manage user accounts and onboard/offboard users; assist with software implementations, documentation, endpoint security, and process improvements while collaborating with teams and vendors.

Executive leader responsible for global technical support strategy and operations for mission-critical customers. Lead senior directors, drive data-driven improvements (CSAT, TTR, SLOs), manage executive escalations, build executive reporting, influence Product/Engineering investments, and develop senior talent while scaling premium, AI-augmented support programs.

Provide frontline user support via phone, email, and chat; triage and escalate technical issues; document interactions; maintain support documentation; monitor rollout progress and report recurring issues to leadership.

Senior technical support engineer responsible for implementing and migrating IBM i systems on IBM Power platforms, performing onsite installations, managing SAN/VTL/replication and LPAR tasks, providing SME input to presales, resolving escalations, coordinating with stakeholders for acceptance into service, and supporting operational governance within ITIL-aligned environments.

Provide phone, email, and remote support for OpenEye video security products (DVRs, cameras, switches, routers). Troubleshoot hardware, software, and network issues; create knowledge-base articles; deliver professional customer service; learn new technologies and take on expanded responsibilities.

As a Bilingual Associate Client Escalation Specialist, you will manage client escalations, support with questions, offer technical guidance, and ensure positive customer experiences to drive subscription renewals.

Provide frontline enterprise IT support for employees: troubleshoot Windows/macOS, hardware, software, networking, MFA, Okta, SentinelOne, and Zscaler issues; manage onboarding/offboarding, A/V and web conferencing support, ticketing documentation, asset tracking, vendor coordination, and escalate complex problems to engineering or vendors while improving support processes.

Provide first-line, empathetic technical support to end users for hearing devices, accessories, apps and connectivity (pairing, Bluetooth, app/PC connectivity). Handle phone and email enquiries, follow troubleshooting flows, update case notes, maintain product knowledge, and collaborate with Customer Service, Sales and Product Management to resolve cases and improve the user journey.

The Lead Technical Support Engineer resolves complex technical issues, provides mentorship, collaborates with teams, and improves support systems.

Provide L1–L3 technical support for semiconductor metrology tools: diagnose and resolve tool issues, document best-known methods, support field engineers, lead small projects, assist in evaluations/beta tests, and deliver customer education. Role includes phone/email follow-the-sun support, technical writing and presentations, and ~40% travel with on-site fab work and extensive training.

This role involves providing advanced technical support, troubleshooting issues, and assisting with AV and VC setups, while also managing service desk tickets and documentation.

The Help Desk Tech provides IT support via phone, email, or in-person, handling ticket triage, network troubleshooting, and customer assistance with PCs and software.

Maintains, analyzes, and repairs computer systems and peripherals while supporting users and assisting in software application management. Experience in video and audio conferencing systems is required, along with Security+ certification.

Provides end user technical support for software and hardware, maintenance, problem analysis, and user support for complex IT issues.

Provide technical support and customer service through effective communication, troubleshooting, and follow-up, while helping customers with their needs.