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Top Tech Support Jobs
Security • Software
Provide technical support for Tenable vulnerability and compliance products, troubleshoot complex enterprise environments, analyze scan/log results, recreate issues in lab, collaborate with R&D and product teams, create knowledge articles, and support customers to resolution while working hybrid in Columbia, MD.
Top Skills:
Large Language Models (Llms)LinuxmacOSTcp/IpUnixWindows
Automotive • Manufacturing
Provide end-user technical support via phone and email; diagnose and resolve hardware and software issues; install and upgrade applications; set up workstations, printers and peripherals; document and track tickets; escalate complex issues; perform other assigned support tasks.
Information Technology • Software
The Senior Technical Support Analyst ensures operational excellence by providing advanced troubleshooting for hosted applications, mentoring the team, and monitoring performance issues.
Top Skills:
Crystal ReportsGroovyHTMLJavaJavaScriptPl/SqlSQLTransact-Sql
Healthtech • Manufacturing
The Helpdesk Lead - Technical Support manages complex user issues, supports Microsoft 365 services, mentors staff, and oversees helpdesk operations for operational effectiveness.
Top Skills:
FreshserviceJira Service ManagementMicrosoft 365Microsoft IntunePowershellServicenowWindows 10/11
Digital Media • Professional Services • Consulting • SEO
The Technical Support Specialist resolves connectivity issues for stores, guides non-technical staff, documents solutions, and ensures smooth operations.
Top Skills:
AnydeskDhcpDnsFirewallsIpJIRANetworkingTeamviewerZendesk
Fintech • Financial Services
The Technical Support Specialist provides deskside and remote support, troubleshoots issues, and collaborates across teams to enhance user experience and service delivery.
Top Skills:
Active DirectoryAzure AdCisco VpnmacOSMicrosoft IntuneMicrosoft Office 365ServicenowTcp/IpWindows 10Windows 11
Healthtech
The Technical Support Engineer will support customers using proprietary products, respond to inquiries, manage cases, and collaborate with Quality Assurance and Development teams.
Gaming • Software
Provide second-level technical support for partner integrations, troubleshoot and analyze issues, perform integration protocol testing, monitor systems using tools like Elastic/Dynatrace/Grafana, work with XML/JSON and REST APIs, and deliver excellent customer service across shift schedules.
Top Skills:
DynatraceElasticGitGrafanaJSONRestXML
Information Technology • Consulting
Provide technical support for PC and mobile hardware and software, install and troubleshoot Microsoft Windows, and engage with customers using Spanish.
Top Skills:
CC++Db2FirewallsHpingHTMLIdsIpsJavaLinuxWindowsMs SqlNessusNetcatNetstatNmapNslookupOspfPc HardwarePerlSQLTcp/IpTcpdumpTracerouteUnixWireshark
Cloud • Software
Provide on-site technical support for Hyperconnect VOIP: troubleshoot call quality (packet loss, jitter, latency), diagnose browser and device issues, use tools like Wireshark and browser dev tools, escalate VOIP bugs to engineering, document solutions, and participate in rotating shift coverage to ensure service reliability.
Top Skills:
AgoraAPIsBrowser DevtoolsCpaasDnsFirewallsHyperconnectNatPacket InspectionScriptingSipTwilioVoipVoip Monitoring DashboardsWebrtcWiresharkZenoti
Cloud • Software
Provide on-site technical support for Hyperconnect VoIP, troubleshoot real-time call quality and device/browser issues, analyze network problems, escalate bugs to engineering or third parties, document solutions, contribute knowledge base, participate in rotating shifts, and assist with broader Zenoti platform support.
Top Skills:
Browser DevtoolsDnsFirewallsNatPacket InspectionPortsSipVoip Monitoring DashboardsWebrtcWireshark
Reposted 18 Days AgoSaved
Professional Services
Provide advanced technical assistance to faculty, staff, and students; log and resolve tickets via ServiceNow; install, configure, and maintain desktops, laptops, printers, and applications; coordinate with vendors and infrastructure teams; document troubleshooting steps and escalate as needed while delivering high-quality customer service.
Top Skills:
DesktopsLaptopsPrintersServicenow
New
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Information Technology • Security • Cybersecurity
Provide bilingual (English/Spanish) technical support for Qualys Cloud Agent via phone, email, and WebEx. Troubleshoot networking, OS services, authentication, and security tools; coordinate with Development, QA, and Operations to resolve customer issues and generate Splunk queries/reports.
Top Skills:
AclActive DirectoryApacheBindCifsDnsFirewallsIisIntrusion Detection SystemsLan/WanNetwork Vulnerability ScannersQualys Cloud AgentSambaSplunkSshTcp/IpUnix/LinuxWebexWindowsWins
Cloud • Information Technology • Software
Assist clients with account questions, provide technical support, document interactions, and collaborate within an office team in a structured environment.
Artificial Intelligence
The Technical Support Specialist manages customer incidents, coordinates resolution with global teams, and ensures high customer satisfaction by acting as the central contact during service disruptions.
Artificial Intelligence • Productivity • Robotics • Industrial • Generative AI • Automation • Manufacturing
Provide technical support for robotic systems, helping customers troubleshoot issues, collaborate with teams, and document solutions. Maintain knowledge base and improve support processes while achieving KPIs.
Top Skills:
C++HubspotLinuxPythonRos
Information Technology • Software
As a Dynamic PC Support Technician, you'll troubleshoot and repair client desktops and laptops, provide customer support, manage service calls, and ensure asset control according to guidelines.
Top Skills:
Desktop SupportLaptop SupportOem CertificationsTechnical Support
Information Technology • Software
Provide support for desktop and laptop repairs, troubleshoot technical issues, manage service calls, and ensure customer satisfaction.
Top Skills:
Desktop SupportInventory Management SoftwareLaptop SupportTechnical Support
Information Technology • Software
The Dynamic PC Support Technician provides technical support and repairs for desktops and laptops, ensuring service level agreements are met and customer satisfaction is maintained.
Top Skills:
Customer ServiceDesktop SupportHardwareLaptopsSoftwareTechnical SupportTroubleshooting
Information Technology • Software
The Dynamic PC Support Technician provides technical support for desktops and laptops, addressing client technical issues and ensuring customer satisfaction with service delivery.
Top Skills:
Customer Service SoftwareDesktop SupportLaptop SupportTechnical Support
Information Technology • Software
The Dynamic PC Support Technician provides technical support for desktops and laptops, troubleshooting issues, and ensuring customer satisfaction while adhering to service level agreements.
Top Skills:
Pc HardwareSoftwareTechnical Support
Information Technology • Software
The Dynamic PC Support Technician provides customer support for desktops and laptops, troubleshooting technical issues and ensuring timely service delivery to clients.
Top Skills:
Desktop SupportLaptop SupportTechnical Support
Artificial Intelligence • Software
As a Technical Support Engineer, you will resolve complex technical issues, collaborate with engineering, and enhance user experience through documentation and tool improvements. You will handle customer inquiries, debug issues, and monitor user-generated content for compliance.
Top Skills:
Ai ToolsAPIsIntercomLaunchdarklyLinearMetabaseStripeZendesk
Artificial Intelligence • Cloud • Social Impact • Software • Wearables
As a Technical Support Engineer at Axon, you will troubleshoot and resolve technical issues in a complex SaaS environment, collaborating with cross-functional teams to ensure operational excellence and customer satisfaction.
Top Skills:
AWSDatadogGrafanaRtpSipTcp/IpVoipWebrtcWireshark
Financial Services
The Technical Support Intern will assist in device handling, inventory tracking, and deployment support while learning about payment terminals and CRM systems.
Top Skills:
ExcelMs Word
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