Top Tech Support Jobs

As a Technical Support Engineer, you will resolve customer technical issues, perform configuration tuning, and contribute to knowledge base content, ensuring customer satisfaction with the auditing platform.

Responsible for complex maintenance and repair of equipment, analyzing high-complexity issues, developing action plans, and training local teams. Supports customer installations and escalations while collaborating with engineering.

As a Technical Support Engineer, you will troubleshoot technical issues, collaborate with engineering, build tools, and support clients during incidents.

The Software Technical Support Specialist 1 monitors and resolves production issues, supports integrations, and collaborates with cross-functional teams to ensure system reliability and clear communication of incidents.

The Technical Support Specialist I provides customer support via phone, email, and video, ensuring optimal use of Relay's technology, managing ticket resolutions, collaborating with internal teams, and contributing to customer satisfaction.

The Technical Support Specialist I provides customer support through various channels, collaborates with internal teams, and ensures customer satisfaction with Relay products. Strong problem-solving skills and familiarity with technology are required.

As a Technical Support Specialist, you will provide critical customer support, collaborate with internal teams, and ensure customer satisfaction by resolving technical issues.

The Technical Support Specialist I will provide critical customer support via phone, email, and video, ensuring clients maximize Relay products, while collaborating with internal teams to resolve complex issues.

Handle 1st level technical support for customer software issues, troubleshoot, document interactions, and escalate complex problems.

The Technical Support role involves providing 2nd Level technical support for applications, collaborating globally on projects, managing automation processes, and handling daily operational support tasks.

The Technical Support Agent will handle complex issue resolution for POS and back-office systems, providing Level II technical support and troubleshooting. Responsibilities include interacting with site personnel, third-party vendors, and maintaining records of user problems for improvement.

The Technical Support Associate will handle customer support through phone and email, diagnose technical issues, and stay updated on system changes.

The role involves providing 2nd level technical support, managing automation processes, conducting UAT testing, and collaborating with global teams on project requirements and issue analysis.

Serve as a liaison between business and IT, providing technical solutions. Analyze operations, automate processes, and manage functional specifications. Require expertise in business needs and fluency in French.

The Technical Support Representative will provide hardware and software support, including PC repair and troubleshooting at various locations, while offering 24x7 phone support.

The role involves troubleshooting system and networking issues, reproducing customer problems, managing documentation, and testing updates.

Provide telephone support responding to inquiries, resolving basic problems with software and hardware, and ensuring client satisfaction through follow-up.

Provide front line phone support for customers, handle calls through resolution, and meet quality standards in a call center environment.

Act as a liaison between the IT organization and the business community, providing technical solutions and analyzing business operations for process automation. Requires bilingual fluency in French and English, along with relevant experience in technical or business roles.

Provide second-level technical support via email and phone, improve customer experience, document cases, conduct root cause analysis, and lead emergency bridge calls.

Provide technical support to customers, troubleshoot hardware and software issues, assist in software updates, and maintain communication with internal and external resources.

Provide technical support for network and desktop systems, assist with installations and troubleshooting, while delivering customer service in a fast-paced environment.

Provides technical support to end users, resolving problems via phone, email, or in person, documenting issues and ensuring timely resolutions.

Provide technical support to tax practitioners, resolve technical issues, meet call metrics, and document requests in the SFDC database.

Provide world-class email support to customers, investigating and resolving issues, maintaining product knowledge, and collaborating across departments.