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Top Tech Support Jobs
Healthtech • Software
The role involves resolving complex technical issues, automating support processes, and building systems to enhance the efficiency of support operations. The candidate should leverage AI tools for effective troubleshooting and communication with stakeholders.
Top Skills:
AIAPIsDatadogMakeMixpanelNew RelicWeb Application TroubleshootingZapier
Fitness • Healthtech • Professional Services • Software
As a Level 2 Technical Support Specialist, you provide advanced support and troubleshoot complex issues, mentor team members, and improve customer satisfaction processes.
Top Skills:
Azure DevopsC++CSSHTMLJIRAMicrosoft Office SuitePostmanPythonSalesforceServicenowSQLZendesk
Biotech
The Senior Customer and Technical Support Manager leads global technical support, designs training programs, and enhances customer success by managing technical issues and ensuring effective communication with stakeholders.
Top Skills:
Learning Management SystemsTechnical Support
Artificial Intelligence • Edtech • Information Technology • Cybersecurity
The Technical Support Engineer resolves customer support tickets, diagnoses technical issues related to email delivery, onboarding, and integrations, and escalates bugs while documenting solutions.
Top Skills:
AWSBashDkimDmarcGoogle WorkspaceHubspotJavaScriptJIRALinearMicrosoft 365PythonSmtpSpfSQLZoom
Pharmaceutical • Manufacturing
The Technical Support Specialist provides technical assistance and support for computer systems, hardware, software, runs diagnostics, isolates problems, and implements solutions.
Top Skills:
Active DirectoryAnti-Virus SolutionsComputer SystemsExchangeHardwareLan EnvironmentMicrosoft Office 365SoftwareWindows 10
Information Technology
Provide technical support for CloudReady to US and European education and enterprise customers by troubleshooting issues, managing cases, and ensuring customer satisfaction.
Top Skills:
Chrome OsJIRALinuxmacOSWindowsSalesforceUnixZendesk
Artificial Intelligence • Semiconductor • Manufacturing
Provide technical support for DDP CVD products, resolve escalations, develop troubleshooting guides, and coach field engineers. Collaborate with engineering teams to improve product performance and support NPI development.
Top Skills:
ArkMicrosoft AppsSAPVspi
Artificial Intelligence • Semiconductor • Manufacturing
Provide remote and onsite technical support for complex equipment issues, collaborate with engineers, develop troubleshooting tools, and coach less experienced colleagues.
Top Skills:
ArkMicrosoft SuiteSAPVspi
Insurance • Software
The Technical Support Analyst installs and maintains PC hardware and software, troubleshoots user issues, and provides training and assistance.
Top Skills:
Audio Visual EquipmentMobile Device SystemsOperating SystemsPc HardwareSoftwareSpreadsheetsWord Processors
Internet of Things
The Partner Support Escalation Engineer manages technical issues between Arlo and partners, ensuring resolution and support for IoT products. Responsibilities include relationship management, troubleshooting, cross-functional collaboration, and documentation maintenance.
Top Skills:
AWSAws CloudwatchAzureBashConfluenceDatadogGCPIotJIRAPythonSalesforceSplunk
Legal Tech
The Technical Support Analyst provides IT support for hardware, software, and networking issues, focusing on legal applications and ensuring data security compliance.
Top Skills:
AndroidDocument Management SystemsiOSmacOSMicrosoft 365Mobile Device ManagementRemote Access PlatformsServicenowWindows Os
eCommerce • Logistics • Software • Analytics
The Technical Support Senior manages technical triage, troubleshooting complex SaaS issues, while enhancing support workflows and providing actionable feedback to Product and Engineering teams.
Top Skills:
Ai ToolsAPIsAsanaClickupGitZendesk
New
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Artificial Intelligence • Hardware • Internet of Things • Machine Learning • Semiconductor • Automation • Manufacturing
Lead technical support for new product introduction, providing troubleshooting for field service issues, developing service strategies, and managing product launches while ensuring serviceability and problem resolution.
Top Skills:
Mechanical And Electrical ComponentsSoftware TestingSsd Multi-Protocol Tester
Healthtech
Technical Support Specialist coordinates the technical integration of laser devices, manages network connectivity, supports software installations, and troubleshoots issues while ensuring customer satisfaction in post-installation.
Top Skills:
Microsoft Office SuitePmisWi-Fi
Artificial Intelligence • Cloud • Social Impact • Software • Wearables
The Technical Support Engineer I will provide customer service and technical support for Axon products, resolve issues, and work closely with law enforcement clients on their technical needs.
Top Skills:
Cloud SolutionsJIRALinuxNetworkingSalesforceSecure Shell (Ssh)SplunkVirtualization
Artificial Intelligence • Cloud • Social Impact • Software • Wearables
The Manager of Technical Support will oversee the technical support team, develop procedures, manage metrics, and drive customer service improvements.
Top Skills:
AcdFirewallsIdsInternet Working ProtocolsJIRALoad BalancersNetwork ElementsProtocolsQuality Management ToolsRoutersSalesforceServicesSwitchesTransport LayerVlanWorkforce Management Tools
Artificial Intelligence • Cloud • Social Impact • Software • Wearables
Provide technical support for Axon Fusus customers via phone, email, and chat. Troubleshoot issues, document work, and assist with customer setups.
Top Skills:
Axon FususIp CamerasLinuxVideo Management Systems (Vms)
Healthtech
The Technical Support Specialist I provides bilingual support to customers, manages service cases, coordinates with teams, and resolves technical inquiries regarding capital equipment.
Top Skills:
SalesforceSap Service ModuleServicemaxSiebel
Payments • Software • Automation
As a Technical Support Analyst, you'll troubleshoot issues, educate merchants, and collaborate with teams to improve customer experience and resolve technical problems.
Top Skills:
APIsErpHubspotNetSuitePayment SystemsQuickbooksSQLStripeZendesk
Information Technology • Financial Services
Provide on-site technical support for options trading technology systems, monitor system performance, troubleshoot issues, and manage client relationships.
Top Skills:
AzureDevice DeploymentEndpoint ManagementMicrosoft 365
Information Technology • Security • Cybersecurity
The Technical Support Specialist will assist customers with troubleshooting technical issues on the platform, managing support tickets, and collaborating with technical teams to ensure customer satisfaction.
Top Skills:
APIsCsvIntegrationsSQLSsoTicketing Systems
Artificial Intelligence • Cloud • Hardware • Software • Semiconductor
As a Technical Support Engineer, you'll provide technical support for Romax software, deliver training, create knowledge content, and collaborate with teams to enhance customer satisfaction.
Top Skills:
AdamsAnsysCatiaCreoMatlabMsc NastranPythonRomaxSolidworks
Artificial Intelligence • Information Technology • Machine Learning • Software
The Technical Support role provides incident management, hardware/software installation, troubleshooting, and top-level support for users, including VIPs.
Top Skills:
Cisco WebexIt Service Management SystemsMicrosoft Active DirectoryMicrosoft Office 365Microsoft TeamsMobile DevicesWindows 10Windows 11
Reposted 18 Days AgoSaved
Appliances
As a Technical Support Representative, you'll diagnose technical issues, provide excellent customer service, guide customers through problem resolution, and participate in training sessions.
Top Skills:
Customer Relationship Management SoftwareSel Product Software
Reposted 18 Days AgoSaved
Automotive
Provide technical support to SVP and IEC members, ensuring their IT needs are met through effective communication and problem-solving related to hardware, software, and network issues.
Top Skills:
ApplicationsAudio VideomacOSMobile TechnologyNetworkWindows
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