Top Tech Support Jobs

As a Technical Support Engineer at Databento, you'll handle customer inquiries, resolve common issues, and escalate more complex matters, ensuring effective use of APIs and data products.

Owns frontline technical support for robotic medical systems, including issue intake, remote and on-site troubleshooting, customer communication, escalation, and field service. Partners with Engineering on serviceability, reliability, root-cause investigations, CAPA, and product changes. Builds support workflows, knowledge bases, training, KPIs, and documentation. Maintains demo and service fleets, manages repairs, RMAs, spare parts, configuration control, and logistics. Requires hands-on electromechanical troubleshooting, Linux diagnostics, quality-system discipline, and up to 25% travel.

Lead technical support and quality for power transformer service operations. Drive standardized work, continuous improvement, failure analysis, and project execution. Collaborate across functions to translate customer needs into service improvements, support engineering and project management, and train/mentor technicians to improve performance and customer satisfaction.

Provide advanced Tier 3 desktop and application support for end users, troubleshoot complex hardware/software/network issues, manage escalations, produce technical specifications and reports, coordinate with vendors and internal teams, perform on-site field support and equipment setup, and drive technical support initiatives aligned with leadership priorities.

Provide advanced Tier 3 end-user computing support (desktop, hardware, applications), troubleshoot complex incidents, perform root-cause analysis, coordinate with vendors/teams, deploy software, generate reports, and deliver on-site field support and high-touch customer service across market sites.

Leads and develops a technical support engineering team while serving as the senior escalation resource for complex SaaS, mobile, hardware, networking, API, and data issues. Provides customer support, oversees ticket management and SLA adherence, analyzes logs and diagnostics, coordinates with Product and Engineering, improves support processes, maintains knowledge resources, supports onboarding, and monitors operational and customer satisfaction metrics.

Provides phone, remote, and in-person technical support across multiple healthcare locations. Troubleshoots hardware, software, printers, mobile devices, IP phones, networks, and operating systems; prepares and deploys equipment; manages support tickets and asset records; assists with account administration; supports technology implementations; and participates in an evening and weekend on-call rotation.

As a Technical Support Engineer, you will troubleshoot technical issues, develop support tools, and enhance customer experience using Laravel.

Provide Tier 1-3 technical support for hardware, software, and networks in DoD LVC environments. Troubleshoot incidents, manage user accounts, install/configure systems, perform patching and maintenance, document tickets, ensure DoD cybersecurity compliance (basic STIGs), and collaborate with admins and cybersecurity teams to resolve escalations.

This role involves providing advanced technical support, troubleshooting issues, and assisting with AV and VC setups, while also managing service desk tickets and documentation.

Provide inbound phone and live-chat technical support for PC systems and CORSAIR products. Troubleshoot hardware (memory, PSUs, cooling, storage, motherboards, GPUs, peripherals), Windows, BIOS/UEFI, drivers, firmware, and CORSAIR software. Guide customers through installation, configuration, compatibility, diagnostics, and warranty/replacement processes. Document interactions, escalate complex issues, and maintain productivity and customer satisfaction.

The Help Desk Tech provides IT support via phone, email, or in-person, handling ticket triage, network troubleshooting, and customer assistance with PCs and software.

Maintains, analyzes, and repairs computer systems and peripherals while supporting users and assisting in software application management. Experience in video and audio conferencing systems is required, along with Security+ certification.

Provides end user technical support for software and hardware, maintenance, problem analysis, and user support for complex IT issues.

Provide technical support for refrigerant applications in chiller systems, handle inquiries from end users/OEMs/contractors, support sales/marketing/R&D, perform site surveys, support retrofits and field trials, manage cylinder fleet documentation, and present at trade shows.

Provide technical support for hardware deployment, infrastructure changes, and troubleshooting. Focus on end-user support with a strong customer service emphasis.

The Technical Support Engineer will handle customer support tasks from ticket to resolution, write code for bug fixes, engage in sales discussions, and create documentation. They are responsible for customer health and debugging, working collaboratively with customers and engineers.

Senior technical support engineer responsible for implementing and migrating IBM i systems on IBM Power platforms, performing onsite installations, managing SAN/VTL/replication and LPAR tasks, providing SME input to presales, resolving escalations, coordinating with stakeholders for acceptance into service, and supporting operational governance within ITIL-aligned environments.

The Technical Support Representative communicates with customers to resolve technical issues, conduct training for call center agents, and optimize service processes.

Provide onsite technical support for public safety vehicle intelligence/ALPR solutions: troubleshoot hardware, software, networking, VPN/VLAN, Windows Server and Linux systems, manage support tickets/calls, update KB documentation, collaborate with product/engineering, assist sales, and support cloud, container, and virtualization environments.

The Lead Technical Support Engineer resolves complex technical issues, provides mentorship, collaborates with teams, and improves support systems.

The consultant will enhance IBM Sterling 9.2 for sales, lead projects, provide technical direction, and support CRM system enhancements.

Provide on-site technical support for hardware, software, networking, telephony, and video conferencing. Troubleshoot issues, manage tickets and inventory, configure devices, assist onboarding, train users, maintain knowledge base, and escalate complex problems to IT staff. Support conference room setups and perform moves/adds/changes.

Provide part-time, on-call CBRN detection support: coordinate operations, manage equipment and logistics, train stakeholders, conduct detection and minor equipment troubleshooting, produce SITREPs/AARs, and follow up post-deployment communications.

Provide expert-level technical support and failure analysis for probe card products in production, drive root-cause investigations using ATE, microscopy and electrical measurements, collaborate with engineering and manufacturing on corrective actions, support NPI and onsite customer troubleshooting, and analyze wafer test data to produce technical reports and optimize yield.