Top Tech Support Jobs

Provides end-user support for technical issues, responds to requests via phone and email, and documents resolutions.

Support customers on the ADOT network by troubleshooting and resolving computer, software, and hardware issues, along with project tasks and requiring statewide travel.

Provide JWICS VTC and VOIP technical support across AMC: schedule, install, test, and train users on VTC endpoints; manage JWICS accounts (passwords, unlocks, printers, drives); travel AMC-wide for installations; produce weekly/monthly status reports and coordinate change requests with government IT.

As an Associate Technical Support Engineer, you will support customers using proprietary products, respond to inquiries, manage cases, and provide feedback to improve products and processes.

The Controls Engineer provides technical support for material handling systems, resolving complex issues, managing case backlogs, and improving service efficiency while collaborating with customers and team members.

Provide Tier 1 and Tier 2 technical support for Humata Health's B2B SaaS, manage ticket triage/escalation and SLAs, implement and support AI-driven tools (chatbots, routing, predictive analytics), analyze support data to identify product/process improvements, and coordinate cross-functionally to ensure timely ticket resolution and a data-driven support culture.

The Technical Support Analyst II provides customer service and technical support for Alertus products, ensuring systems function optimally and resolving complex hardware and software issues.

Provide first-line technical support and training for CARIS hydrographic software users, diagnose and resolve bathymetric/topographic data processing issues, document workflows, support sales and marketing activities, and deliver on-site and remote consultancy internationally.

The Business Development Director will drive sales in energy solutions, manage customer relationships, lead discussions with government entities, and oversee the sales process while ensuring customer satisfaction and maximizing service value.

Provide phone and email technical/data support for medical device–software integrations; enter and track cases in Oracle; troubleshoot installs, networking, Windows/server, SQL and wireless issues; use remote access tools; manage knowledge base, backlog, and on-call rotation; escalate to product teams to meet customer expectations.

Provide phone and email technical support for software, hardware, and network issues; diagnose, resolve, and escalate incidents; document interactions and recurring solutions in the ticketing system; assist with equipment upgrades and collaborate with internal IT teams to mitigate vulnerabilities.

Provide tier-2 technical support for a construction-focused SaaS: diagnose issues via logs and dashboards, reproduce problems in sandboxes, troubleshoot QuickBooks Online integrations, escalate reproducible bugs to engineering, manage long-running cases, and produce troubleshooting documentation and Help Center content.

Provide technical support for enterprise video management: troubleshoot/debug issues, write automation scripts, build and configure servers, test cameras and network hardware, create knowledge base content, and work directly with integrators and customers. May perform on-site troubleshooting and limited travel; collaborate with product teams to report bugs and improve products.

Provide Tier 2 technical support for merchants by investigating API logs, webhooks, and platform issues. Troubleshoot payments, shipping, customs, and integrations, liaise with Product and Engineering, join merchant calls, and create documentation to improve support processes and reduce future incidents.

Provide technical and field support for packet microwave and millimeter-wave radio systems used in 4G/5G transport. Troubleshoot RF and networking issues, supervise installations, train customer engineers, perform IT/desktop support tasks, and document activities using Microsoft Office and SQL.

As a Decision Support Technical Product Specialist, you will resolve complex customer issues, analyze data with SQL, and collaborate with teams to improve solutions and customer experience.

Provide technical support, assist with event setups and hardware deployment, check inventory, and perform equipment configurations as directed.

The Technical Support role involves installing, maintaining, and troubleshooting hardware and software for PCs, MACs, and networked systems, while providing superior customer service and essential help desk support.

Provide technical support, equipment setup, and inventory management. Handle hardware/software configurations and assist with event setups in a fast-paced environment.

Provide technical support for customers, troubleshoot complex issues, maintain communication, prioritize inquiries, and collaborate with engineering teams for solutions.

Provide world-class email support to customers, investigating and resolving issues, maintaining product knowledge, and collaborating across departments.

Provide L2 technical support and deskside services for Windows endpoints and Microsoft cloud identity/productivity platforms. Manage device imaging, enrollment, Intune/Endpoint Manager policies, app deployments, patching, BitLocker, hardware break/fix, IMACs, and basic AV/meeting-room support. Document work in ITSM, follow ITIL 4 practices, maintain asset inventory, and escalate to L3/vendors when required.

The Senior Industrial Technical Support Specialist provides advanced technical support to dealers, mentors staff, and resolves complex technical issues related to generators.

The Technical Support Representative provides frontline support, resolving client inquiries through phone, chat, and case channels, and ensuring documentation and follow-through on cases.

Lead the Technical Support Engineering team to maintain and maximize ShotLink system uptime. Oversee server, network, cloud, and application troubleshooting; create monitoring, alerts, dashboards, and automation; provide second-level support; manage staff development, budgets, vendor interfaces, and on-call operations.