Top Tech Support Jobs

The Technical Support Engineer provides technical support and guidance for customers and partners, focusing on AI solutions, troubleshooting, and customer enablement.

The Technical Support Engineer will handle customer support tasks from ticket to resolution, write code for bug fixes, engage in sales discussions, and create documentation. They are responsible for customer health and debugging, working collaboratively with customers and engineers.

Provide first class technical support to Axon customers via email and phone, troubleshooting and resolving hardware and software issues while exceeding performance goals.

The Technical Support Representative resolves technical issues for business customers using enterprise desktop products, troubleshoot software and hardware issues, and assists the Tier 1 support team with escalated tickets.

The Solutions Architect I provides technical support and customer service, assisting clients with system implementation and enhancements. Responsibilities include managing data audits, investigating support issues, and collaborating with development teams to improve software functionality.

Support specialists will assist physicians, nurses, and administrators with application management, education, troubleshooting, and schedule management, primarily through phone and online communications.

As a Named Technical Support Engineer, you'll be the key technical contact for a single enterprise customer, ensuring optimal use of Roboflow's computer vision platform through relationship building, troubleshooting, and enabling customer workflows.

The Technical Support Claims Coordinator supervises staff, streamlines claims processing, provides technical direction, resolves claims issues, and trains employees.

The Technical Support Specialist Level II provides advanced technical support for Hirsch’s products, managing customer issues, troubleshooting VMS, and configuring hardware and software solutions.

The Technical Support Specialist monitors 24/7 applications, resolves customer issues, conducts quality assurance, and reports on performance. Willingness to work non-traditional hours required.

The Technical Support Specialist monitors applications, resolves customer issues, and supports website events, requiring independent work and critical thinking skills.

The Technical Support Specialist monitors 24/7 applications, resolves customer issues, and supports website events, requiring high problem-solving skills and independence.

Provide first-line technical support over Slack and Pylon, debug integrations, write custom scripts, work with the API, capture product feedback for Product and Engineering, collaborate with Customer Success and Engineering, and help expand support processes.

As a Technical Support Engineer, you'll provide first line support to users, troubleshoot issues, guide product usage, and enhance documentation.

The Senior Manager of Technical Support will lead a global support team, engaging in customer escalations, partnering with cross-functional teams, and driving operational excellence while advocating for customers.

As a Principal Technical Support Specialist, you resolve complex customer issues, act as an escalation point, mentor peers, and drive process improvements.

The Technical Support Specialist will handle customer requests, troubleshoot issues, document bugs, and collaborate with teams to resolve technical issues.

As a Technical Support Engineer, you will provide technical assistance for vulnerability assessment products, troubleshoot issues, and ensure timely resolution while collaborating with various teams.

Provide technical support to customers, troubleshoot issues, liaise with teams for resolutions, and manage case documentation effectively in a remote setting.

The Director of Technical Support will lead the Technical Support Engineering team, defining strategies and improvements for customer experience, complex issue resolutions, and team development in a SaaS environment.

The Key Account Manager drives growth through value-based selling, manages customer relationships, supports territory sales, and promotes technical products while educating and developing business in hospitals.

The Technical Support Specialist provides technical assistance, troubleshooting, and product guidance for Pulsafeeder products, ensuring customer satisfaction and training.

As an EAM Technical Support Intern, you will assist customers with support tickets, learn troubleshooting skills, and participate in training on cloud technologies.

As a Senior Manager in Global Technical Support, you will lead a team ensuring excellent customer support, manage support strategies, and drive improvements. Responsibilities include team management, customer engagement, process enhancement, and cross-functional collaboration.

Provide technical support for Datto EDR and Antivirus solutions, troubleshoot security incidents, collaborate with teams, analyze logs, and optimize endpoint security.