Top Tech Support Jobs

As an IT Support Engineer, you will troubleshoot hardware, software, and network issues, provide helpdesk assistance, train employees, assist with software and hardware deployment, monitor system performance, and maintain documentation of support activities.

As a Level 1 Tech Support at KYNITE, you will assist clients by troubleshooting technical issues, providing guidance on services, and ensuring a positive customer experience. You'll be part of a team dedicated to supporting advanced technology solutions.

The Dedicated Support Engineer will deliver seamless technical support and troubleshooting for LiveRamp customers, manage a ticket queue, collaborate with Technical Services, and continuously improve customer outcomes using KPIs and feedback.

The IT Help Desk Support Specialist will provide technical support to clients across industries by troubleshooting hardware and software issues. Responsibilities include responding to IT incidents, assisting with software and hardware installations, and maintaining records using a ticketing system, all while ensuring excellent customer service.

The Tech Support (Tier 1) position works with customers and end-users to troubleshoot and resolve issues related to onboarding, platform use, and general console problems. They also work with the Product team to provide feedback and enhance KnowBe4's products. Overall, they ensure an awesome customer experience.

The Desktop Support Tech 3 role at Primerica involves supporting employees' hardware and software, managing Windows endpoints, automating processes using Microsoft Intune and SCCM, and providing helpdesk support for technical issues. The position requires relocation assistance, system monitoring, and training of staff on technical systems.

As a Deskside Support Engineer, you will provide 2nd level support, troubleshooting hardware and software issues on-site or remotely, across multiple client sites. This role requires strong IT skills, customer service orientation, and proficiency with desktop and mobile device support, alongside effective asset management and a good understanding of network technologies.

The IT Field Support role involves deploying and upgrading application software, troubleshooting technical issues, liaising with vendors for problem resolution, maintaining documentation, and ensuring application performance based on metrics.

The Tech Support position is responsible for assisting customers with onboarding and product configuration, troubleshooting technical issues, and ensuring a positive customer experience. The role involves collaborating with the Product team, managing help desk tickets, and providing training to end-users.

The IT Desktop Support Technician resolves technical issues for end-users, involving troubleshooting hardware and software problems, managing Active Directory, and providing 1st level support. Responsibilities include supporting a Microsoft Windows environment, utilizing IT Service Management software, and maintaining communication with customers and technical teams.

As a PC Support Technician, you will provide Tier II support for hardware and software issues, assist users via email and phone, manage user accounts, and ensure system security. Tasks include troubleshooting, installing and updating software, and maintaining Windows OS images.

As a Product Support Engineer, you will be the main technical resource for support, troubleshooting complex technical issues related to software, integrations, and infrastructure. Your role includes collaborating with support teams, documenting case histories, enhancing team knowledge through training materials, and contributing to a knowledge base. Additionally, you will help establish relationships with customers and participate in an on-call rotation for after-hours support.

As a Premium Support Engineer, you will provide high-touch support for SUSE products, build relationships with customer teams, analyze environments to identify challenges, create custom solutions, manage service requests, ensure compliance, validate functionality, and conduct installations and rollouts.

The Support Engineer will provide technical assistance to customers, resolve software and hardware issues, monitor system performance, and maintain documentation. This role involves engaging with clients to deliver exceptional service, collaborating with internal teams, and improving processes.

As an IT Helpdesk Engineer, you will provide technical support to internal users by resolving IT-related issues efficiently. Responsibilities include responding to support requests, troubleshooting hardware and software problems, maintaining IT equipment, and training users on systems and applications.

The Support Engineer will provide outstanding support for customers using development products, troubleshoot issues, create technical documentation, and collaborate with development teams to resolve complex problems while gathering feedback for product improvement.

The Systems Support Specialist is responsible for managing Linux-based servers and workstations, networking, backup, and security. They provide technical support to faculty and staff, manage IT resources, and assist with departmental projects. The role involves transitioning services to cloud providers and maintaining policies. Excellent communication and customer service skills are crucial, along with a strong technical background.