Top Tech Support Jobs

Technical Support Analysts provide remote and on-site support for a range of products, requiring technical expertise in various operating systems and networking. They track time, manage tickets, and participate in after-hours support.

The Senior Technical Support Analyst is responsible for providing advanced technical support, overseeing various technologies, and managing customer issues effectively. They must be ready for flexible schedules and have strong communication skills.

Lead and build a technical support organization, resolve complex platform and integration issues, design AI-first support systems and self-serve infrastructure, establish SLAs and feedback loops with Product and Engineering, and drive customer health, retention, and expansion through data-driven support processes.

As an AI Automation Intern, you will collaborate with the Technical Support team to enhance operations through AI and automation. Key projects include evaluating AI tools, automating workflows, analyzing support data, and improving documentation.

The Technical Support role involves providing incident management, troubleshooting, and support for desktop and mobile devices, with a focus on customer satisfaction and adherence to security policies.

As a Technical Support Representative I, you will provide first-level support for technical issues, assist with troubleshooting, document customer interactions, and escalate complex issues when necessary.

The Technical Support Engineer manages system inspections, troubleshooting, maintenance for AVR systems, provides technical support, and ensures safety compliance.

As a Technical Support Engineer at Salesforce, you'll resolve complex technical issues, provide customer guidance, and enhance the Salesforce platform experience through effective troubleshooting and support.

The Technical Support Specialist will troubleshoot technical issues, provide customer support, maintain documentation, and enhance skills for effective service delivery.

The Technical Support Engineer will handle a high volume of customer support tickets, ensuring fast resolution while maintaining professional communication. Duties include documenting escalations, improving efficiency, and identifying recurring issues. The role requires a strong work ethic, resilience, and teamwork in a fast-paced environment.

As a Sr Technical Support Representative, you will provide expertise in customer support for drone operations, troubleshoot issues, and enhance customer satisfaction through proactive communication and feedback loops.

Lead and develop a team of Technical Support Engineers, resolving complex issues and driving operational improvements to enhance customer experience.

Provide on-site technical support including break-fix responsibilities for desktop, network, and mobile devices. Responsibilities include installation, relocation, and asset management of equipment.

Provide technical support for precision measuring instruments and related software to internal teams and end users. Review product specs and changes, coordinate technical inquiries and recalls, support QA and compliance (ECCN, FDA), and assist sales/field service. Participate in product meetings and research competitor specifications.

The Technical Support Specialist provides user support for applications and hardware, resolves technical issues, and improves processes across the organization.

The BSA/AML Senior Technical Support Specialist supports BSA operations, manages departmental projects, ensures compliance with regulations, and provides guidance to management and staff on BSA programs and policies.

As a Technical Support Engineer, you'll diagnose and resolve complex technical issues for customers, collaborate with engineering, and manage critical customer issues, all while enhancing your technical skills and supporting Redis Enterprise software.

Provide technical support for home appliance and TV products via phone, improve product knowledge, and assist technicians in repairs.

The Technical Support Associate provides first-line technical support to enterprise customers, resolving issues via live chat and escalating complex cases as necessary, while documenting solutions and maintaining communication with customers.

Provide technical support for customer systems, manage escalations, support installations, and analyze performance data while coordinating between customer and engineering teams.

The role involves providing technical support at customer sites, troubleshooting equipment, documenting improvements, and analyzing performance metrics while acting as a liaison between the customer and engineering teams.

This role provides technical support, installation, and maintenance for computer systems, troubleshooting local area network issues, and managing web site maintenance.

The Enablement Manager will lead training programs for support teams, coach staff, develop training materials, and ensure high-quality customer experience through effective onboarding and continuous improvement efforts.

Provide inbound telephone, email, and chat support for hardware and software inquiries, ensuring customer satisfaction and thorough documentation. Continuously improve skills and assist in customer education.

Provide technical software support to customers, troubleshoot issues, track ticket resolution, collaborate with teams, and improve support processes.