Top Tech Support Jobs

Provide frontline technical support for Illumia customers across healthcare, higher education, and corporate campuses. Diagnose and resolve software and hardware issues, collaborate with internal teams to escalate complex cases, document solutions in the knowledge base, drive process improvements, and serve as a trusted technical advisor for mission-critical environments.

Operate, set up, calibrate, troubleshoot and maintain high-end production printing and copying equipment. Prepare, inspect and assemble print jobs, meet quality and productivity standards, manage supplies/inventory, perform basic repairs/diagnostics, and provide customer-facing service in a fast-paced production environment.

Provide technical support to store and pharmacy employees for troubleshooting Point of Sale systems and hardware, ensuring customer satisfaction and timely resolution of issues.

Provide technical support for Mainframe Storage Management software: troubleshoot complex issues using logs/traces/debugging, reproduce problems in lab environments, coordinate with Development on defects, manage escalations and on-call rotations, document and share KCS knowledge, and advise customers on configuration and upgrades.

The Technical Services Engineer provides expert PACS support, troubleshoots healthcare IT issues, and collaborates with teams to ensure customer satisfaction and process improvement.

The Technical Support role involves providing 2nd Level technical support for applications, collaborating globally on projects, managing automation processes, and handling daily operational support tasks.

The Technical Support Agent will handle complex issue resolution for POS and back-office systems, providing Level II technical support and troubleshooting. Responsibilities include interacting with site personnel, third-party vendors, and maintaining records of user problems for improvement.

Provide second-level technical support via email and phone, improve customer experience, document cases, conduct root cause analysis, and lead emergency bridge calls.

Serve as a liaison between business and IT, providing technical solutions. Analyze operations, automate processes, and manage functional specifications. Require expertise in business needs and fluency in French.

The Technical Support Associate will handle customer support through phone and email, diagnose technical issues, and stay updated on system changes.

The role involves providing 2nd level technical support, managing automation processes, conducting UAT testing, and collaborating with global teams on project requirements and issue analysis.

The Technical Support Representative will provide hardware and software support, including PC repair and troubleshooting at various locations, while offering 24x7 phone support.

Provide technical support to customers, troubleshoot hardware and software issues, assist in software updates, and maintain communication with internal and external resources.

Provide technical support for network and desktop systems, assist with installations and troubleshooting, while delivering customer service in a fast-paced environment.

The role involves troubleshooting system and networking issues, reproducing customer problems, managing documentation, and testing updates.

Provide telephone support responding to inquiries, resolving basic problems with software and hardware, and ensuring client satisfaction through follow-up.

Provide front line phone support for customers, handle calls through resolution, and meet quality standards in a call center environment.

Provides technical support to end users, resolving problems via phone, email, or in person, documenting issues and ensuring timely resolutions.

Provide technical support to tax practitioners, resolve technical issues, meet call metrics, and document requests in the SFDC database.

Act as a liaison between the IT organization and the business community, providing technical solutions and analyzing business operations for process automation. Requires bilingual fluency in French and English, along with relevant experience in technical or business roles.

Provide end-to-end technical support for customers including API and mobile SDK issues, log analysis, monitoring and scripting, escalate and collaborate with Engineering/Data teams, maintain docs and use AI-assisted tools to accelerate triage, RCA, and automation.

The role involves troubleshooting and repairing computer hardware and software, maintaining user accounts, providing technical support, and assisting in system design and operations for IT equipment.

Provide technical support by maintaining, troubleshooting, and repairing hardware and software systems, managing user accounts, assisting in communication systems, and ensuring security controls.

Provide intermediate Desktop Computer Support in a Microsoft environment, resolving network issues, supporting applications, and ensuring optimal technology performance.

Provides end-user support for technical issues, responds to requests via phone and email, and documents resolutions.